McDonald's in Waterville

“Very reliable location for picking up an early morning breakfast. Excellent service. Food selections are always accurately matched to order. Conveniently located near I95; perfectly timed quick breakfast for hiking trips. And their staff are always friendly, helpful, and pleasant to do business with.“

“The manager on shift had the personality of a rock. Shoved our drinks and food at us. Didn't ask if we wanted any condiments. We sat at the window for 5 minutes waiting to ask for the dipping sauce, which we wanted. After looking at us multiple times and not coming back to the window, my husband honked the horn. After honking and waving her back over, she opened the window with the worst attitude and just looked at us. After asking for the sauce she passed them over and slammed the window. Customer service is the biggest part of the fast food world being one who worked at BK for 17 years as an owner....SMH but I'm not knocking the whole crew. I just hope they don't follow in her personality footsteps.“