very seldom eat McDonald's any more. today 6-30-2025 drive thru US23 so. location...had to wait , pull over, for my 1/4 pounder w/ cheese. drove out, stopped to eat. way overdone, and cold !!! how can you wait 5 minutes ,and get served a cold burger ???? Arby's is right across the street, do better!
Stacie Jean
Did drive thru only complaint is that thr fries were cold
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger
Dakota Noel
In my high-school years I've worked at Mcdonalds so I get it and typically wouldn't hate on the workers. However since covid happened every location is terrible. There is absolutely 0 reason why every customer that comes through here is parked and has to wait 15 minutes for what they've ordered. Just to receive the food and it be wrong and cold.
Atmosphere: 1
Food: 1
Service: 1
Dakota Noel
honestly, workers are lazy. There is no reason to park every vehicle that comes through. wait 15 minutes for an order placed online. then the food to be cold.
deb throop
Two times in a month ( never again) ordered and paid for what I ordered but first time got sausage and paid for steak bagel second time ordered double 1/4 pounder paid for it but got 1/4 ponder… yes I should have checked before leaving and now will at future restaurants but never had to worry before!! Sorry state employees don’t care or aren’t qualified to read an order!
Logan Corwin
Excellent food! Great to have a 3rd McDonald's near Alpena's Business Hub Corridor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Mcflurry with M&M's Candies, Strawberry Sundae, Pancake, Burger King Chicken Nuggets, Hot Fudge Sundae, Oatmeal Raisin Cookie, Chicken Mcnuggets, Mccafé Caramel Iced Coffee, Ice Cream Cone
Cindy Ramsey
We did not go in to eat. Went to drive Through. Fast service food was hot and good. They did. Forget to give us our sauces so we had to go back for that. But we weren't far away so it wasn't a problem.
Food: 5
Service: 5
Dana Beth Dingman
Horrible. 2241 us23 location in Alpena Michigan.Damien was so rude. I will never go to another McDonald's again
Food: 4
Lonny Craine
What happened to customer service
Atmosphere: 3
Food: 5
Service: 2
Brian's Asphalt Sealcoating & Crack Filling
To me Micky D's just isn't the same tasting as when I was a kid 35 years ago 🤔... The mobile app helps with discount but the prices are outrageous now 😳...
I come here about every week and today I asked for no onions and extra mustard on my McDoubles and they put onions so i go back in and tell them they remake it without onion but put no mustard. It’s EVERYTIME I come here they mess up the order.
Atmosphere: 3
Food: 2
Service: 1
Jessica Merchant
Use app,saves money earns pionts
Atmosphere: 5
Food: 5
Service: 5
Roger Shumaker
Had to wait forever, went to the restroom and waited some more before anybody took my order. The person who took it wasn't even clocked in yet. The manager was bagging food with open wounds on his arm and a customer suggested he cover it and it's always gross to be served by the hickey chick. I went home and made a sandwich.
Atmosphere: 1
Food: 2
Service: 1
Jay Gries
Horrible service every time. Can never get the other right after waiting 10 minutes every time.
Atmosphere: 1
Food: 1
Service: 1
Brian Goldstein
Drive thru was quick. Cashier was very friendly, seemed amused by my stack of $5 gift cards. The food was hot and fresh.
very seldom eat McDonald's any more. today 6-30-2025 drive thru US23 so. location...had to wait , pull over, for my 1/4 pounder w/ cheese. drove out, stopped to eat. way overdone, and cold !!! how can you wait 5 minutes ,and get served a cold burger ???? Arby's is right across the street, do better!
Did drive thru only complaint is that thr fries were cold
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: World Famous Fries, Quarter Pounder Hamburger
In my high-school years I've worked at Mcdonalds so I get it and typically wouldn't hate on the workers. However since covid happened every location is terrible. There is absolutely 0 reason why every customer that comes through here is parked and has to wait 15 minutes for what they've ordered. Just to receive the food and it be wrong and cold.
Atmosphere: 1
Food: 1
Service: 1
honestly, workers are lazy. There is no reason to park every vehicle that comes through. wait 15 minutes for an order placed online. then the food to be cold.
Two times in a month ( never again) ordered and paid for what I ordered but first time got sausage and paid for steak bagel second time ordered double 1/4 pounder paid for it but got 1/4 ponder… yes I should have checked before leaving and now will at future restaurants but never had to worry before!! Sorry state employees don’t care or aren’t qualified to read an order!
Excellent food! Great to have a 3rd McDonald's near Alpena's Business Hub Corridor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Mcflurry with M&M's Candies, Strawberry Sundae, Pancake, Burger King Chicken Nuggets, Hot Fudge Sundae, Oatmeal Raisin Cookie, Chicken Mcnuggets, Mccafé Caramel Iced Coffee, Ice Cream Cone
We did not go in to eat. Went to drive Through. Fast service food was hot and good. They did.
Forget to give us our sauces so we had to go back for that. But we weren't far away so it wasn't a problem.
Food: 5
Service: 5
Horrible. 2241 us23 location in Alpena Michigan.Damien was so rude. I will never go to another McDonald's again
Food: 4
What happened to customer service
Atmosphere: 3
Food: 5
Service: 2
To me Micky D's just isn't the same tasting as when I was a kid 35 years ago 🤔... The mobile app helps with discount but the prices are outrageous now 😳...
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Big Mac
Restaurantji Recommends
I come here about every week and today I asked for no onions and extra mustard on my McDoubles and they put onions so i go back in and tell them they remake it without onion but put no mustard. It’s EVERYTIME I come here they mess up the order.
Atmosphere: 3
Food: 2
Service: 1
Use app,saves money earns pionts
Atmosphere: 5
Food: 5
Service: 5
Had to wait forever, went to the restroom and waited some more before anybody took my order. The person who took it wasn't even clocked in yet. The manager was bagging food with open wounds on his arm and a customer suggested he cover it and it's always gross to be served by the hickey chick. I went home and made a sandwich.
Atmosphere: 1
Food: 2
Service: 1
Horrible service every time. Can never get the other right after waiting 10 minutes every time.
Atmosphere: 1
Food: 1
Service: 1
Drive thru was quick. Cashier was very friendly, seemed amused by my stack of $5 gift cards. The food was hot and fresh.
Food: 5
Service: 5
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