Overpriced and small portion yet delicious with good date night atmosphere
Atmosphere: 5
Food: 5
Service: 5
Maddie
I hate to come on here and confirm reviews about the service but they’re true. Was it atrocious? No. I don’t want to dunk on our server because it’s almost always a management/ ownership problem but we got there and the place was 75% empty, were seated, and then our server didn’t come for maybe 10 minutes at which point we asked if we could order and he kinda pretended like “Okay I can take your order sure” as if he wasn’t our server (he was). The table next to us had to ask too. I was a server so I totally get it but generally he never asked how our food was and wouldn’t really say a word when he came to our table so we had to take initiative in asking for dessert, the bill (we got the wrong one as well), etc. Honestly seemed like a lack of training which I can’t blame him for but staff are very important to an establishment so they need to do better. He was very nice! The pasta that I had that was listed as a main was also good but definitely not worth $23 since I wasn’t full at all even though I’m 5’1 100lbs and get full very easily. Portions small but kinda expected at a more upscale place. Good ambiance and decent food though! Food came out extremely fast.
Atmosphere: 5
Food: 4
Service: 2
Megan Ballema
Amazing food but really really poor service. We waited 20 minutes to place our order even after getting someone’s attention. They just don’t seem to care either. They didn’t apologize or offer any type of compensation. Disappointing but amazing food. For such an expensive restaurant the service should be better.
Also, the restaurant is absolutely freezing, and they have strange heaters place in between the tables
Atmosphere: 3
Food: 5
Service: 1
Kristen
Unsure if the heater was out for the place or what, but it was FRIGID. Despite wearing sweaters, the majority of the party wore our winter jackets during the meal... Food and drinks were great, but it was overall pretty ridiculous for a pricey meal with the super cold atmosphere. Unfortunately, I would not recommend this place during the winter months unless the heating situation is fixed.
Atmosphere: 2
Food: 5
Service: 4
Andrea Mujica
Favorite restaurant in Ann Arbor
Atmosphere: 5
Food: 5
Service: 4
Jordan Lee
Went here recently for a birthday, arriving about an hour before closing (and 30 minutes before the kitchen closed), not intending to stay past closing. The restaurant itself was oddly as cold as outside (it was ~7°F), and appeared to be heated only by a few space heaters scattered around the room. There was no host; one of the two waitresses eventually seated us after about five minutes of us waiting at the door, seemingly unnoticed because they were standing by a space heater texting on their phone.
Service went downhill from there. Our waitress was rushed and dismissive, pushing us to order immediately. Despite being the only table actively being served, it still took about 25 minutes for our food to arrive. Alcohol orders were shouted across the room to the bartender.
Another table was still eating, yet about 30 minutes before closing, the same waitress ran to their table in a rush repeatedly, interrupting them roughly every two minutes, asking if they wanted boxes, clearly pressuring them to leave without directly saying so. Having worked in restaurants myself, this is not appropriate behavior that far from closing.
For us, three courses were dropped at once, and before we had even finished our appetizers, the waitress returned and removed plates without asking, food still on them that we intended to eat. Taking the hint, we asked for everything boxed up, dessert not even having arrived yet. When it did, dessert was crammed carelessly into a small takeout container and we were ushered out.
The meal totaled around $100 for the four-course deal, but portions have noticeably shrunk since our last visit. Most of the positive reviews seem to be from a year or more ago, or focus only on the bar, which unfortunately reflects our experience. Overall, disappointing service and atmosphere, especially for a special occasion.
Atmosphere: 1
Food: 4
Service: 1
Francis Chu
Food was fine (not great) but service was bad/slow (same as everyone's experience during the restaurant week). Also, the place was freezing - the heat must be broken/not on - so everyone including the staff kept their coats on the whole night.
Grace Brenner
We went to Azalea for restaurant week, and our experience was disappointing. The food was good, but service was very poor. We waited 20 minutes to be greeted by our server. Our welcome drinks and edamame came after our first course was brought. Food was brought out of order to our table and from what we could see, others were experiencing the same. We had to tell our waiter that our bill was wrong 3 times.
Lastly, there was a large party that left due to the same aforementioned service issues, and some of their food was left uneaten. We watched an employee take the two uneaten dishes off the table and bring them back to the kitchen. The rest of the table was not cleared until much later by another employee. I hope those dishes were not being re-served to another table.
Atmosphere: 3
Food: 4
Service: 1
Caro Ornelas
One positive aspect is that the restaurant was not crowded, so there was no waiting time. However, even though the presentation of the dishes was beautiful and the drinks were well prepared, the food itself did not live up to expectations. The Wagyu was chewy and overly fatty, the lobster was dry, and the dessert was quite simple and dry. The pasta, however, was very good and ended up being the highlight of the meal.
Overall, while the restaurant looks beautiful and the cocktails are great, the flavors were disappointing. There is definitely a lot of room for improvement when it comes to the food. I hope they can turn things around. The service, however, was excellent — our waiter was very attentive and engaging, which made the experience better despite the disappointing food.
Atmosphere: 3
Food: 3
Service: 5
Jolie Snow
We had the prix fixed menu. It was fun and delicious. Nice atmosphere. You should try it! Everything we had was good. Loved the cauliflower and the Azalea roll was yummy.
Great place for modern Korean food! I particularly really enjoyed the kimchi paella and cauliflower dish!
April Stirgus
Food was great, service was excellent and the vibe was everything!!!
Atmosphere: 5
Food: 5
Service: 5
Victor Cardoso
The place was lit like a cafeteria. No ambience. Waited 30 minutes with no drinks, no apps. Was then told they couldn’t make our drinks because they were out of tonic water. Worst customer experience I’ve ever had in Ann Arbor. We walked out because we literally hadn’t received any food or drinks. Recommendation: Avoid and wait another 3 months before it closes and reopens as something else.
Atmosphere: 1
Food: 1
Service: 1
Clara Bonomi
Do not get me wrong. The food is absolutely amazing. Spicy salmon/tuna crispy rice is great and all the rolls are delicious. The service, on the other hand, is seriously lacking. We arrived and ordered cocktails, only to find out their bar was understocked and only had the ingredients to make 2 drinks. They also brought out salmon crispy rice instead of tuna and gave us a different roll than what we had ordered (which has actually happened every time I've eaten here). Go for the food but don't expect good service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Crispy Rice, Spicy Tuna Crispy Rice, Azalea Roll, Salmon on the Beach, Fire Cracker, Shakey Shakey
Katie Joo
I had such a great experience at Azalea. The food, the service, the drinks, and the atmosphere were all phenomenal.
Overpriced and small portion yet delicious with good date night atmosphere
Atmosphere: 5
Food: 5
Service: 5
I hate to come on here and confirm reviews about the service but they’re true. Was it atrocious? No. I don’t want to dunk on our server because it’s almost always a management/ ownership problem but we got there and the place was 75% empty, were seated, and then our server didn’t come for maybe 10 minutes at which point we asked if we could order and he kinda pretended like “Okay I can take your order sure” as if he wasn’t our server (he was). The table next to us had to ask too. I was a server so I totally get it but generally he never asked how our food was and wouldn’t really say a word when he came to our table so we had to take initiative in asking for dessert, the bill (we got the wrong one as well), etc. Honestly seemed like a lack of training which I can’t blame him for but staff are very important to an establishment so they need to do better. He was very nice!
The pasta that I had that was listed as a main was also good but definitely not worth $23 since I wasn’t full at all even though I’m 5’1 100lbs and get full very easily. Portions small but kinda expected at a more upscale place. Good ambiance and decent food though! Food came out extremely fast.
Atmosphere: 5
Food: 4
Service: 2
Amazing food but really really poor service. We waited 20 minutes to place our order even after getting someone’s attention. They just don’t seem to care either. They didn’t apologize or offer any type of compensation. Disappointing but amazing food. For such an expensive restaurant the service should be better.
Also, the restaurant is absolutely freezing, and they have strange heaters place in between the tables
Atmosphere: 3
Food: 5
Service: 1
Unsure if the heater was out for the place or what, but it was FRIGID. Despite wearing sweaters, the majority of the party wore our winter jackets during the meal... Food and drinks were great, but it was overall pretty ridiculous for a pricey meal with the super cold atmosphere. Unfortunately, I would not recommend this place during the winter months unless the heating situation is fixed.
Atmosphere: 2
Food: 5
Service: 4
Favorite restaurant in Ann Arbor
Atmosphere: 5
Food: 5
Service: 4
Went here recently for a birthday, arriving about an hour before closing (and 30 minutes before the kitchen closed), not intending to stay past closing. The restaurant itself was oddly as cold as outside (it was ~7°F), and appeared to be heated only by a few space heaters scattered around the room. There was no host; one of the two waitresses eventually seated us after about five minutes of us waiting at the door, seemingly unnoticed because they were standing by a space heater texting on their phone.
Service went downhill from there. Our waitress was rushed and dismissive, pushing us to order immediately. Despite being the only table actively being served, it still took about 25 minutes for our food to arrive. Alcohol orders were shouted across the room to the bartender.
Another table was still eating, yet about 30 minutes before closing, the same waitress ran to their table in a rush repeatedly, interrupting them roughly every two minutes, asking if they wanted boxes, clearly pressuring them to leave without directly saying so. Having worked in restaurants myself, this is not appropriate behavior that far from closing.
For us, three courses were dropped at once, and before we had even finished our appetizers, the waitress returned and removed plates without asking, food still on them that we intended to eat. Taking the hint, we asked for everything boxed up, dessert not even having arrived yet. When it did, dessert was crammed carelessly into a small takeout container and we were ushered out.
The meal totaled around $100 for the four-course deal, but portions have noticeably shrunk since our last visit. Most of the positive reviews seem to be from a year or more ago, or focus only on the bar, which unfortunately reflects our experience. Overall, disappointing service and atmosphere, especially for a special occasion.
Atmosphere: 1
Food: 4
Service: 1
Food was fine (not great) but service was bad/slow (same as everyone's experience during the restaurant week). Also, the place was freezing - the heat must be broken/not on - so everyone including the staff kept their coats on the whole night.
We went to Azalea for restaurant week, and our experience was disappointing. The food was good, but service was very poor. We waited 20 minutes to be greeted by our server. Our welcome drinks and edamame came after our first course was brought. Food was brought out of order to our table and from what we could see, others were experiencing the same. We had to tell our waiter that our bill was wrong 3 times.
Lastly, there was a large party that left due to the same aforementioned service issues, and some of their food was left uneaten. We watched an employee take the two uneaten dishes off the table and bring them back to the kitchen. The rest of the table was not cleared until much later by another employee. I hope those dishes were not being re-served to another table.
Atmosphere: 3
Food: 4
Service: 1
One positive aspect is that the restaurant was not crowded, so there was no waiting time. However, even though the presentation of the dishes was beautiful and the drinks were well prepared, the food itself did not live up to expectations. The Wagyu was chewy and overly fatty, the lobster was dry, and the dessert was quite simple and dry. The pasta, however, was very good and ended up being the highlight of the meal.
Overall, while the restaurant looks beautiful and the cocktails are great, the flavors were disappointing. There is definitely a lot of room for improvement when it comes to the food. I hope they can turn things around. The service, however, was excellent — our waiter was very attentive and engaging, which made the experience better despite the disappointing food.
Atmosphere: 3
Food: 3
Service: 5
We had the prix fixed menu. It was fun and delicious. Nice atmosphere. You should try it! Everything we had was good. Loved the cauliflower and the Azalea roll was yummy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place for modern Korean food! I particularly really enjoyed the kimchi paella and cauliflower dish!
Food was great, service was excellent and the vibe was everything!!!
Atmosphere: 5
Food: 5
Service: 5
The place was lit like a cafeteria. No ambience. Waited 30 minutes with no drinks, no apps. Was then told they couldn’t make our drinks because they were out of tonic water. Worst customer experience I’ve ever had in Ann Arbor. We walked out because we literally hadn’t received any food or drinks. Recommendation: Avoid and wait another 3 months before it closes and reopens as something else.
Atmosphere: 1
Food: 1
Service: 1
Do not get me wrong. The food is absolutely amazing. Spicy salmon/tuna crispy rice is great and all the rolls are delicious. The service, on the other hand, is seriously lacking. We arrived and ordered cocktails, only to find out their bar was understocked and only had the ingredients to make 2 drinks. They also brought out salmon crispy rice instead of tuna and gave us a different roll than what we had ordered (which has actually happened every time I've eaten here). Go for the food but don't expect good service.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Crispy Rice, Spicy Tuna Crispy Rice, Azalea Roll, Salmon on the Beach, Fire Cracker, Shakey Shakey
I had such a great experience at Azalea. The food, the service, the drinks, and the atmosphere were all phenomenal.
Atmosphere: 5
Food: 5
Service: 5
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