Chili's Grill & Bar

3795 Washtenaw Ave, Ann Arbor
(734) 973-6772

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Recent Reviews

Food was good, but the service was incredibly slow. Many people seated around me left which I later learned from an unprofessional argument amongst staff that those seated around me were waiting for our waitress who came in at 5pm…when we were seated at 4:10pm. That was 100% failure on the hostess who didn’t greet the mob forming at the door for an entire 20 minutes and just sat us all together in a section with no working server to get us out of the way. Again,...
Our waitress, Promise, was very attentive from the second we sat down to even after paying our bill. She checked on food, refills, asked if we needed anything else. The best part was, she had a smile on her face and you could tell she loves her job and the customers! Highly recommend :)
Crowded and loud on a Friday evening. One of the meals was not as ordered but the manager came by and made it right. Noted that the server was unafraid to call the manager. She did so on her own initiative.

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