Cold Stone Creamery
3597B Washtenaw Ave, Ann Arbor
(734) 975-9110
Recent Reviews
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I'm wondering did they change the brand of ice cream. I always get the sweet cream ice cream but this it tastes like ice milk.
The taste was not smooth and creamy.
Atmosphere: 3
Food: 2
Service: 3
I was hoping for a fabulous cake, but unfortunately, the order didn't turn out as expected. It was pretty disappointing to see that it was utterly wrong. I tried contacting the store several times for assistance, but I couldn't get through. I understand that communication can sometimes be challenging, especially when dealing with language barriers. It’s a difficult situation all around.
Atmosphere: 4
Food: 2
Service: 1
Bathroom was absolutely disgusting!!!!
Atmosphere: 4
Food: 4
Service: 4
I was just in there, ordered a "like it"(small) fudge shake, then went to the restroom. When i came out no one was around, some lady had come in to pick up a cake, which caused the worker to disappear for at least 10 minutes. So i told the lady picking up her cake to tell the worker to just forget about it. Then i went to five guys.
Atmosphere: 1
Food: 1
Service: 1
No place inside to sit. You have to sit in your car.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream, Founder's Favorite
Ordered a Vanilla, but got Vanilla tastes banana ?
Food: 2
Service: 5
Decent icecream, friendly service. Doesn’t hit like the icecream from home does, but is good for stopping and taking a break.
Atmosphere: 4
Food: 3
Service: 4
Worst Coldstone I have been to..they barely fill your cup and made the assumption I wanted to use my reward without asking. I will travel to the Canton location before coming back here. Very disappointed. The ice cream is good.
Atmosphere: 1
Food: 2
Service: 1
Ice cream was amazing. So soft and creamy. Could taste the flavors of both ice cream. Waffle cones are delicious. Not a fan of the area but this made our trip more enjoyable.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream, Ice Cream Flavors
The best ice cream place in town.. Great customer service. Highly recommend! That being said:Side note: there is only 1 outdoor table with a couple of chairs, rusty and unclean.. Definitely not to eat in.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Rude staff and management.
Atmosphere: 1
Food: 2
Service: 1
The service is ok.There isn't enough seating, I think there are a couple of tables.The ice cream is good.
Atmosphere: 3
Food: 4
Service: 3
When the girl was serving the ice cream, she had her hair over her shoulder, which was dangling Ridiculous over her shoulder on top of the ice cream
Atmosphere: 3
Food: 5
Service: 3
Always very pleasant and willing to assist.
Atmosphere: 5
Food: 5
Service: 5
good customer service and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
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