Cold Stone Creamery

3597B Washtenaw Ave, Ann Arbor
(734) 975-9110

Recent Reviews

Sort by
V.L

I'm wondering did they change the brand of ice cream. I always get the sweet cream ice cream but this it tastes like ice milk.
The taste was not smooth and creamy.

Atmosphere: 3

Food: 2

Service: 3

Niki

I was hoping for a fabulous cake, but unfortunately, the order didn't turn out as expected. It was pretty disappointing to see that it was utterly wrong. I tried contacting the store several times for assistance, but I couldn't get through. I understand that communication can sometimes be challenging, especially when dealing with language barriers. It’s a difficult situation all around.

Atmosphere: 4

Food: 2

Service: 1

Flintstone

Bathroom was absolutely disgusting!!!!

Atmosphere: 4

Food: 4

Service: 4

Cody d

I was just in there, ordered a "like it"(small) fudge shake, then went to the restroom. When i came out no one was around, some lady had come in to pick up a cake, which caused the worker to disappear for at least 10 minutes. So i told the lady picking up her cake to tell the worker to just forget about it. Then i went to five guys.

Atmosphere: 1

Food: 1

Service: 1

Dave Schweibold

No place inside to sit. You have to sit in your car.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Chocolate Ice Cream, Founder's Favorite

Abdullah Hassan

Ordered a Vanilla, but got Vanilla tastes banana ?

Food: 2

Service: 5

Moth alternate (MothGuy)

Decent icecream, friendly service. Doesn’t hit like the icecream from home does, but is good for stopping and taking a break.

Atmosphere: 4

Food: 3

Service: 4

F&L Forever

Worst Coldstone I have been to..they barely fill your cup and made the assumption I wanted to use my reward without asking. I will travel to the Canton location before coming back here. Very disappointed. The ice cream is good.

Atmosphere: 1

Food: 2

Service: 1

Ken Jorgensen

Ice cream was amazing. So soft and creamy. Could taste the flavors of both ice cream. Waffle cones are delicious. Not a fan of the area but this made our trip more enjoyable.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chocolate Ice Cream, Ice Cream Flavors

Ammar Alomari

The best ice cream place in town.. Great customer service. Highly recommend! That being said:Side note: there is only 1 outdoor table with a couple of chairs, rusty and unclean.. Definitely not to eat in.

Atmosphere: 1

Food: 5

Service: 5

Vitorrio Brooks

Rude staff and management.

Atmosphere: 1

Food: 2

Service: 1

Rami

The service is ok.There isn't enough seating, I think there are a couple of tables.The ice cream is good.

Atmosphere: 3

Food: 4

Service: 3

Lanecia Roberson

When the girl was serving the ice cream, she had her hair over her shoulder, which was dangling Ridiculous over her shoulder on top of the ice cream

Atmosphere: 3

Food: 5

Service: 3

Kate N

Always very pleasant and willing to assist.

Atmosphere: 5

Food: 5

Service: 5

Atina “Atina” S

good customer service and very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Loading...