Jimmy John's
929 E Ann St, Ann Arbor
(734) 913-9200
Recent Reviews
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There is no seating here.
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches and a great price and really really fast!
Atmosphere: 3
Food: 5
Service: 5
The best Jimmy John's you ever had
Atmosphere: 5
Food: 5
Service: 5
Wow, don’t usually do reviews but here we go. Food was okay, but staff, service and overall experience were horrible. I’ve worked retail, I know how it is, but basic customer service is expected. Not rudeness and being mad that I entered the restaurant. I was given attitude from the start and at the end when I asked for a bag I got attitude and grumpy faces again. I said to my son as we were leaving that this might be the worst JJ I’ve been to. Their response as I walked out the door “then don’t come back then.” WOW, enough said. I visited store on 2/24 at 512p and will never return to this location.
Too worried about box orders to care about walk in orders waste of lunch time
Atmosphere: 2
Food: 4
Service: 1
I work at UM hospital but rarely work on site. When I do I like to order JJ's, but nearly every time I do, they deliver my food late and don't even bother to let me know when it's delivered. I can't wait at the door for them, my office is on another level and I can't be away for more than a few minutes. One time this past summer I was in a meeting because they were 45 min late and my sandwich sat out on the ground in 90 degree heat for way too long. Today they were somewhere between 30-45 min late, just leaving my food on the ground at the door in frigid temps. There has been at least one other time they were late and didn't call or text when it was delivered, but the temp wasn't extreme. I've called the store before and they were apologetic but didn't do anything.
Food: 4
Service: 1
Super reliable, cost effective, and fast!
Atmosphere: 4
Food: 5
Service: 5
Order from ANY other Jimmy John’s, they made my sandwich incorrectly and REFUSED to make it right! The shift lead running the store on Thursday evenings is rude as hell and needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
Very speedy service!
Always good, great service
Restaurantji Recommends
THAT WAS ONE OF THE BEST WRAPS EVER!!! Jalapeno Chicken Wrap!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jalapeno Ranch Chicken Wrap
I guess now they close at 5 instead of 7 on mondays??
To be totally clear, the staff at this location are very hard working.
The problem is the fact that Jimmy Johns would even think to operate a store of this size with this small of a staff.
Delivery has been off for the last several months and online ordering gets shut down too when they're especially busy. Online orders often get forgotten behind the counter for upwards of an hour while walk up orders are in and out. The actual waiting area is so packed that I'd call it a hazard.
Atmosphere: 1
Food: 4
Service: 1
Hours of operation are completely inaccurate. They close at like 5pm not midnight lol
I work within a few blocks of THREE different JJs locations and NONE of them deliver here but they used to. What happened? Very disappointing.
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