Jimmy John's
929 E Ann St, Ann Arbor
(734) 913-9200
Recent Reviews
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Too worried about box orders to care about walk in orders waste of lunch time
Atmosphere: 2
Food: 4
Service: 1
I work at UM hospital but rarely work on site. When I do I like to order JJ's, but nearly every time I do, they deliver my food late and don't even bother to let me know when it's delivered. I can't wait at the door for them, my office is on another level and I can't be away for more than a few minutes. One time this past summer I was in a meeting because they were 45 min late and my sandwich sat out on the ground in 90 degree heat for way too long. Today they were somewhere between 30-45 min late, just leaving my food on the ground at the door in frigid temps. There has been at least one other time they were late and didn't call or text when it was delivered, but the temp wasn't extreme. I've called the store before and they were apologetic but didn't do anything.
Food: 4
Service: 1
Super reliable, cost effective, and fast!
Atmosphere: 4
Food: 5
Service: 5
Order from ANY other Jimmy John’s, they made my sandwich incorrectly and REFUSED to make it right! The shift lead running the store on Thursday evenings is rude as hell and needs to be replaced.
Atmosphere: 1
Food: 1
Service: 1
Very speedy service!
Always good, great service
THAT WAS ONE OF THE BEST WRAPS EVER!!! Jalapeno Chicken Wrap!!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Jalapeno Ranch Chicken Wrap
I guess now they close at 5 instead of 7 on mondays??
To be totally clear, the staff at this location are very hard working.
The problem is the fact that Jimmy Johns would even think to operate a store of this size with this small of a staff.
Delivery has been off for the last several months and online ordering gets shut down too when they're especially busy. Online orders often get forgotten behind the counter for upwards of an hour while walk up orders are in and out. The actual waiting area is so packed that I'd call it a hazard.
Atmosphere: 1
Food: 4
Service: 1
Hours of operation are completely inaccurate. They close at like 5pm not midnight lol
Restaurantji Recommends
I work within a few blocks of THREE different JJs locations and NONE of them deliver here but they used to. What happened? Very disappointing.
0 out of 5. Literally the worst sandwich I've ever had and jimmy John's are always good. Dry as hell and I ordered 80$ worth of subs
Food: 1
Great young kids working here. Fast service, fresh bread and smiles!
Atmosphere: 5
Food: 5
Service: 5
I order almost once a week from this location. They've never messed up an order and friendly when I pick up.
Atmosphere: 5
Service: 5
Wow... You took a broken down house and turned it into a place go make broken down sandwiches. Nice.
Atmosphere: 1
Food: 2
Service: 2
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