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Chinese • $
“It was almost closing time when I entered the store. My service was quick and very efficient. The young woman was very patient as I placed my order. I apologized for arriving late because I knew the workers would be ready to get off for the evening. The young woman assured me it was no problem and to take my time. She actually made me feel like a valued customer; which is unusual these days. I offered her a gratuity and she declined and said they didn't accept tips. She had a smile when I came in and her positive attitude never wavered. Her name is Brianna. She is the kind of employee that I would want working for my business. I'm hoping that she will be recognized for the excellent service that she provided.“
“Jerry, thank you!!!!!
My company ordered a huge order with Panda Express, not knowing the parking situation. I am 7 months pregnant and after a 15 minute drive, I realize.. there is no parking lot. I had to park at the nearest place which was about a little less than a quarter of a mile away in 80 degree weather. I get there and the order is HUGE. Jerry did not hesitate in offering and helping me bring this huge order all the way out to my car. We had a nice talk while walking all the way there and I sincerely appreciated him helping me. Otherwise I would've had to make multiple trips to and from my car. The food was tasty, I heard not one single complaint and they didn't forget a single order which is usually what happens anywhere else. Thank you Panda Express on State st and a huge shout-out and thank you to Jerry! You are a life (and back) saver!! ☺️“
“Food was good. There are no more samples due to the pandemic. Their greens at this location did not have enough cabbage. Portions were nice and fulfilling! The food server behind the counter is awesome and has a ton of patience. The lady ringing us up was okay, didn't smile although her voice seemed nice. I like the skeleton table they have for Halloween! You can take a photo with the skeleton family lol.
Parking: Briarwood Mall location“
“I gave 5 stars because I always really enjoy coming to this location. The staff is really friendly & they seem to all work together really well. However, I have stopped going to Panda Express entirely because I don't like that they don't willingly provide customers with sauce cups anymore. This isn't unique to this location so I don't want to punish them for it. This location will at least accommodate me if I ask for one & I can't say the same for other locations. I just feel bad whenever I ask for one & it makes me feel like Panda Express doesn't value me as a customer. I only ask for them if I'm buying the rangoons or an egg roll but it baffles me that I have to ask & the staff seems reluctant to provide me one every time.
The sauce cups probably cost less than $0.25 as a company so making me ask for one, especially if I'm spending money on sides, just doesn't sit right with me.“