Panda Express in Auburn Hills

“Not a bad experience, but it just needs some guidance from management to make it top-notch. I visited during the Saturday dinner rush, and with only three people ahead of me, the wait wasn't bad—especially considering they were juggling drive-thru and online orders. The gentleman assembling the food did a fantastic job maneuvering around the online order station. He was incredibly friendly, and even though he seemed a bit new, he was moving faster than the cashier. I ordered a plate with Beijing Beef and Orange Chicken, and the food was hot, fresh, perfectly prepared, and the portions were large.

However, the service flow broke down at the register. The cashier stepped away to count down the drawer, causing the line to back up out the door. The employee assembling food couldn't move any more orders because of the bottleneck. A manager watched the whole thing happen but never stepped in to help. When the cashier did return, they didn't ask if my order was for here or to go, just bagged it up and sent me on my way.

As for the lobby, the beverage station was tidy and organized—they even had knives, which I rarely see at other locations. They don't have Coke Zero on the fountain, but they do sell 20 oz bottles. The main lobby area needed some attention, though. The trash cans were full, and several tables needed to be wiped down; some guests were actually cleaning their own tables before sitting. I would still recommend this location for great Asian-inspired food, but a little operational training would easily take this from a 4-star to a 5-star spot.“

“I’ve been here a couple times whenever I come to visit the States. I usually have a great experience here aside from the last time I came.

This time, the worker was very nice, friendly, and provided large portions for us. I got the big plate with double orange chicken and a honey sesame chicken. I was actually able to save half of my meal this time for the next day due to how much the worker provided us. The flavour for the orange chicken and honey sesame chicken itself is amazing every time, but the noodles can be bland.

Overall, it’s not a bad place for fast Chinese food. I would avoid coming to this location when it’s the weekend or holidays as they can get busy which leads to unpleasant service and smaller portion sizes.“