Panera Bread
$ • Cafe, Salad, Soup
Hours:
3611 Plymouth Rd, Ann Arbor
(734) 332-6279
About Panera Bread
Customers' Favorites
Strawberry Poppyseed Chicken Salad
Thai Salad and Caprese Panini
Bistro French Onion Soup
Panera Cookie Varieties
Classic Grilled Cheese
Cinnamon Crunch Bagel
Broccoli Cheddar Soup
Sandwich and Soup Mac
Kitchen Sink Cookie
Creamy Tomato Soup
Panera Bread Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 7AM - 9PM |
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Panera Bread is a welcoming spot to stop by, perfect for meeting friends. However, the drive-through order pick-up process is noted as needing improvement. While their catering service excels in providing timely and well-organized deliveries, the restaurant has faced challenges with customer service. Reviews mention issues with online ordering and a lack of assistance from the team manager, although another team member stepped in to help, which was appreciated by a customer.
Additionally, it has been reported that this Panera is frequently out of bagels by 9 or 10 am, leading to frustrating experiences for those wanting breakfast options. On one occasion, customers could not order breakfast sandwiches due to a shortage of scrambled eggs. Long wait times for food, such as an hour for a sandwich and soup, have also been highlighted, raising concerns about being understaffed or having a defective system. Despite these challenges, the catering service remains a good choice for large events, offering items like individually wrapped sandwiches and hot beverages.