Ordered on the app at 7:50pm then I went and sat in the drive thru for 25 minutes! When I finally made it to the speaker they answer and say hey we only are only giving out door dashes and I said I placed a mobile order 30 minutes ago and they said no we're not doing orders anymore. 40 minutes before they close at 9:00pm. 😒
Atmosphere: 1
Food: 1
Service: 1
Dick Mattie
Stopped today. Very bad overall. Got a single meal. The bun was stale, burger dried out, definitely not fresh as advertised, no ice in the soda dispenser and when the manager was advised he did nothing, said he’d “look into it”. Fries were good. If you like stale, dried out burgers and warm soda this is your place.
Food: 1
Service: 1
Paul McKenna
The SLOWEST service I have ever had.
Do NOT come to this Wendy's unless you have at LEAST a half an hour to wait.
It takes these people 10 minutes per order. I've never seen such slow paced workers.
Atmosphere: 1
Food: 4
Service: 1
Jeremy Brace
I drive a 45 foot tour bus. I have tried to go to this location twice now after this morning's attemp. I walked from the hotel next door, and found the doors locked even though the dine in hours show they should have opened 2 hours prior. Last time this happened, I called and they said I woukd have to use the drive-through. I told them my bus wouldn't fit and they basically said I was out of luck. Today I tried calling, but there was no answer.
Service: 1
Summ TallWmn
In drive through at 10:33PM. Lights on..... No one answers. Update your hours. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Tony Koenig
Multiple cars leaving drive thru around 8:15 PM. Nobody will come on the speaker. I pulled up to the window telling them I had an Uber Eats pickup. Lady was beyond rude. Absolute incompetence. Then takes 7 minutes to make a small order. Don’t bother, complete waste of time. This location should be ashamed of themselves.
Atmosphere: 1
Service: 1
Brenden
Most unproffesional fast food place i've ever been too. Randomly closed 3 hours earlier than their time says. Canceled order on uber eats for no reason.
Atmosphere: 1
Food: 1
Service: 1
Marley Gonzales
cancels orders on ubereats
Tanya
Update your hours. Showed up at 10:35p.m. on a Saturday and it was closed. The restaurant claims to be open until 1:00 a.m.
Corey Buechler
Manager needs to train cashier better on how to use the computer.
The app is able to be set to disable certain order options, but this location never uses that. Lobby is closed due to short staffing which I understand, but carry out and dine in are useless yet still enabled. No work around to help service mobile orders, so it's as if they are pure drive thru. Ordering ahead gives no benefit, as you are forced to wait through a congested drive-thru anyway.
The food isn't even made ahead of your arrival, as carry out advertises, so even if you do get through the speaker, you're likely waiting an extra 15 minutes for them to finish the food.
Staff is unapologetic, and the location has been on the decline as is. You'd get more timely service driving down to the excellent location off US-12 in Saline.
Never returning.
Atmosphere: 1
Food: 1
Service: 1
Jacob Downer
I placed my order on the app at 9:30 and the app said that it closed at 1:00, I came up to the drive thru and got ignored, pulled up to the window and was told that they were closed
Atmosphere: 1
Food: 1
Service: 1
LaLaina Shumar
id make it 0 if i could. They say theyre open til 1am, but theres no one at the store even at midnight. all the lights see on, but the store is completely empty.
Kyle Corson
Remarkably bad. Worst service I’ve ever seen. No napkins, wrong order, people don’t care. AVOID.
Atmosphere: 1
Food: 1
Service: 1
TreeTownTony
I had the best visit today between 5-6pm EST. My food was made with love! Thank you! Great service with a smile and I had the most excellent Wendy’s sandwich/burger ever!
Ordered on the app at 7:50pm then I went and sat in the drive thru for 25 minutes! When I finally made it to the speaker they answer and say hey we only are only giving out door dashes and I said I placed a mobile order 30 minutes ago and they said no we're not doing orders anymore. 40 minutes before they close at 9:00pm. 😒
Atmosphere: 1
Food: 1
Service: 1
Stopped today. Very bad overall. Got a single meal. The bun was stale, burger dried out, definitely not fresh as advertised, no ice in the soda dispenser and when the manager was advised he did nothing, said he’d “look into it”. Fries were good. If you like stale, dried out burgers and warm soda this is your place.
Food: 1
Service: 1
The SLOWEST service I have ever had.
Do NOT come to this Wendy's unless you have at LEAST a half an hour to wait.
It takes these people 10 minutes per order. I've never seen such slow paced workers.
Atmosphere: 1
Food: 4
Service: 1
I drive a 45 foot tour bus. I have tried to go to this location twice now after this morning's attemp. I walked from the hotel next door, and found the doors locked even though the dine in hours show they should have opened 2 hours prior. Last time this happened, I called and they said I woukd have to use the drive-through. I told them my bus wouldn't fit and they basically said I was out of luck. Today I tried calling, but there was no answer.
Service: 1
In drive through at 10:33PM. Lights on..... No one answers. Update your hours. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Multiple cars leaving drive thru around 8:15 PM. Nobody will come on the speaker. I pulled up to the window telling them I had an Uber Eats pickup. Lady was beyond rude. Absolute incompetence. Then takes 7 minutes to make a small order. Don’t bother, complete waste of time. This location should be ashamed of themselves.
Atmosphere: 1
Service: 1
Most unproffesional fast food place i've ever been too. Randomly closed 3 hours earlier than their time says. Canceled order on uber eats for no reason.
Atmosphere: 1
Food: 1
Service: 1
cancels orders on ubereats
Update your hours. Showed up at 10:35p.m. on a Saturday and it was closed. The restaurant claims to be open until 1:00 a.m.
Manager needs to train cashier better on how to use the computer.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
The app is able to be set to disable certain order options, but this location never uses that. Lobby is closed due to short staffing which I understand, but carry out and dine in are useless yet still enabled. No work around to help service mobile orders, so it's as if they are pure drive thru. Ordering ahead gives no benefit, as you are forced to wait through a congested drive-thru anyway.
The food isn't even made ahead of your arrival, as carry out advertises, so even if you do get through the speaker, you're likely waiting an extra 15 minutes for them to finish the food.
Staff is unapologetic, and the location has been on the decline as is. You'd get more timely service driving down to the excellent location off US-12 in Saline.
Never returning.
Atmosphere: 1
Food: 1
Service: 1
I placed my order on the app at 9:30 and the app said that it closed at 1:00, I came up to the drive thru and got ignored, pulled up to the window and was told that they were closed
Atmosphere: 1
Food: 1
Service: 1
id make it 0 if i could. They say theyre open til 1am, but theres no one at the store even at midnight. all the lights see on, but the store is completely empty.
Remarkably bad. Worst service I’ve ever seen. No napkins, wrong order, people don’t care. AVOID.
Atmosphere: 1
Food: 1
Service: 1
I had the best visit today between 5-6pm EST. My food was made with love! Thank you! Great service with a smile and I had the most excellent Wendy’s sandwich/burger ever!
Thank you thank you thank you! 😊
@treetowntony
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Loading...