Wingstop
3354 Washtenaw Terrace, Ann Arbor
(734) 356-8600
Recent Reviews
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Asian guy sat near back near the counter told the employee the name of my order and then gave employee something to throw on my order beware if u order from here I ordered Cajun corn just B4 19:00hrs on 11/21/25
Some ppl need to go to prison!
EDIT: TRIED TO GIVE THIS PLACE A SECOND CHANCE BY ORDERING ONLINE. DO NOT NOT USE A CREDIT CARD HERE YOU WILL NOT GET YOUR MONEY BACK IF THEY ARE BUSY AND IT IS A 2 HOUR WAIT FOR YOUR FOOD. MY ORDER WAS NOT EVEN VISIBLE THE PLACE WAS PACKED. I CALLED MULTIPLE TIMES THEY TAKE THE SAME INFORMATION DOWN- NAME, ORDER # ETC..BUT NO RESULTS. I GUESS HOPING YOU WILL JUST GIVE THEM FREE MONEY AND FORGET ABOUT IT.
Only 2 employees taking ALL orders. I think they know not to tell the customers it will be approx. an 1hr wait for your food. If this is your 1st visit it will most likely be your last. I took a loss on the drink, Fizzless and flavorless watered down, I didn't want to wait any longer for my food. This is the only Wingstop in town so I think this place only makes money from the unsuspecting-1st time customer, who doesn't know how bad service is and the extremely long wait time.
Atmosphere: 1
Food: 2
Service: 1
Light skin girl working nights has a BAD attitude/problems. I shouldn’t have to deal with someone’s attitude, when I’m respectful, and just trying to pick up food. The other staff members were as nice as can be. Customers shouldn’t have to deal with that.
Food: 4
I had a quick pick up, but I ordered at 2pm o’clock on a Sunday, the food is great, but yes, late night plan on taking an hour for pick up and if it’s DoorDash delivery hour and a half. They’re always super busy late at night so plan on not getting your food quickly. I know everyone complains, but at least it’s made fresh.
Atmosphere: 5
Food: 5
Service: 5
Foods solid, takes a little while to come out sometimes but the employees are polite and prompt when the foods ready
Atmosphere: 3
Food: 3
Service: 4
Miguel goes above and beyond. Great customer service. Good food and pricing. Way better than most fast food deals.
Atmosphere: 5
Food: 5
Service: 5
Total chaos at this location. It took 2 hours and I had to come in three times to get the correct order. And the pictures below is what they sent me home with. Obviously I can't eat this.
Update this order has been fixed and resolved on
October 2 by Manager on Duty
Atmosphere: 2
Food: 3
Service: 3
Terrible service. We had to wait for more than an hour for our food. Very rude staff.
Atmosphere: 1
Food: 1
Service: 1
They have NEVER gotten my order correct. Wait times are always extremely long and staff is very incompetent. Won’t be back, would rather starve than deal with them again
Horrible service I placed an order on the app, my food was supposed to be delivered through door dash. A hour later my driver came with no food delivered it to someone else. I don’t recommend this Wingstop they are slower than a turtle.
Restaurantji Recommends
very nice cashier.
Atmosphere: 5
Food: 5
Service: 5
Great experience! Miguel helped me out at the register.
Service: 5
I always go here for the hot honey tenders, Miguel was super helpful and kind!
Atmosphere: 5
Food: 5
Service: 5
Went in a few days ago late at night didn’t expect much since it was so late but when I got there the service was extraordinary I ran into this cook im pretty sure he said his name was Owen or ogan something like that but he was very helpful and respectful the food was immaculate I love the Lemon pepper wings will definitely be coming back!!
Atmosphere: 5
Food: 5
Service: 5
The service and food was amazing. Specifically the employee Owen! Gordon Ramsey would be proud!
Atmosphere: 5
Food: 5
Service: 5
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