Customers` Favorites
“I went picked Brass Ring Brewing to celebrate my birthday with my family. I choose Brass Ring because I was interested in trying their cask ales. What I found at Brass Ring was a level of customer service that I have rarely found across the food service industry. We showed up at Brass Ring to find that a very large group was dining there, taking up a majority of the seating. They don't take reservations, so it was going to be a challenge finding a table for our group of 6. The owner heard the staff struggling to find us an available table. He jumped in and found a solution. He personally asked a couple that was seated at a large table if they would be willing to move. They graciously accepted to make room for us. This level of customer service has obviously been trained into the entire staff because our waiter was the most helpful and hospitable server I've ever encountered. Firstly, he was extremely knowledgeable of food and drink menu, helping us to navigate it superbly. He also got the entire restaurant to sing "Happy Birthday" with us when it was time for dessert. The food and drinks were top notch, but the customer service was out of this world. Do yourself a favor and treat yourself to the Brass Ring. You will not be disappointed!“
Customers` Favorites
“Everything was great! The food was delicious, the service was attentive and friendly, and the atmosphere was welcoming and comfortable. A special thank you to Mikayla L. for her outstanding service — she was kind, attentive, and made sure we had everything we needed. We truly enjoyed our experience and will definitely be coming back. Highly recommend!“
Customers` Favorites
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“Needed a break from shopping and stopped in for a beer and a few apps. Was pleasantly surprised, food was good and the server was great.“