Starbucks Coffee Company

27900 23 Mile Road, New Baltimore
(586) 949-3794

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Recent Reviews

I was traveling through MI and visited this Starbucks that is the prime specimen of the stupidity of their corporate office. They built a tiny location with drive-through only service on one of the busiest roads. Lines often blocks the right lane of the road. However, they did balance it somehow by putting the nicest, fastest and most efficient employees in here. I’ve never seen a drive through line moving this fast in my life and all employees still happy working and...
I got my coffee and it was amazing (blonde vanilla latte), had a minor incident and called, the young man who answered today was extremely polite and professional while being insistent on fixing the problem immediately despite my refusal, I called just so it wouldn't happen in the future and was quite happy after the call :)
For a drive thru, ordering in advance should make things more efficient. We waited 20 min to pick up. Also, if you are only drive thru, napkins and hot drink sleeves should be included. The drinks were watery and bland. Surprising, since Starbucks generally maintains a high level of service. Please fix this. Our experience was sub par and disappointing.

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