Terrible service, great aesthetics of the place but very bad service, I ordered a salmon with piaf and they never told me that there was no rice, they brought me broccoli to their liking..
Brian Bendel
The bar staff is barely able to do their job.
Atmosphere: 3
Service: 1
Isaac Rodriguez
This place does not exist any longer. It’s been replaced by another lobby bar
Jeff Hounshell
Good food and service. The beverage glasses need to be bigger.
Atmosphere: 4
Food: 4
Service: 5
Jessie Richardson
I’m not sure I would ever come back here and would not recommend anyone else to do the same. Generally when one orders fish, that is seared one doesn’t expect it come out as a solidified rubber puck but they managed to achieve that.The steak was seared to “perfection” in that if blacked charcoal is what you’re asking for that’s what they’ve achieved. On the plus side the salad did arrive covered and ranch. All of these amazing Hattricks only took two hours. Would not recommend to return
Atmosphere: 3
Food: 1
Service: 1
T Jones
No where near what I wsa expecting. New owners supposedly. Scale back menu. Waiter was coll but the food and appetizers were brought to us at the same time. Not the usual way things are down. I want rant too much because I know the food service market is short-staffed. Update the website and that would be a good start.
Atmosphere: 3
Food: 3
Service: 3
Paris Mitchell
When 24 Grille was located in the Westin- there was a certain gravitas about it. Unlike many of the new eateries in Detroit, it once encompassed the kind of urbane sophistication which has become a rarity in the city. With the move over to Indigo I can't say it holds the same appeal it once did. With an attempt to hold on to the brim of refined dining the atmosphere has become more of a pretentious Coney Island rather than the kind of dining you would expect to find in a "trendy" hotel. However, the customer service was remarkable, as 2 of 3 of my interactions with the staff were impressively accommodating and friendly. The menu leaves much to be desired especially with so many dining options nearby. The food is simply okay.The restaurant is, much to my dismay, a reflection of the hotel it's located in- more on that in my review of the Indigo. All around a place for the young or weary traveller. No one with the energy and time to go somewhere different will enjoy their dining experience here- especially the well travelled and well dined patron. But if you're looking for something quick and a step above Coney Island, are in the neighborhood, and are too tired to walk around the corner-this isn't the worst option
Atmosphere: 3
Food: 3
Service: 4
David Mann
The worst breakfast in a restaurant I've ever had. I showed up right when they are supposed to be open (6:30 a.m.) and they weren't even close to prepared. When the sole waitress finally emerged from getting ice in the back, she barely looked at me when she talked, served lukewarm coffee which she slopped over onto the counter where I was sitting. My scrambled eggs were served in a little bowl (maybe microwaved?), along with a single piece of toast on a plate with frozen butter in little packets. Just wait 30 minutes and go to one of the other breakfast places in the area. Or Starbuck's.
Andrés Pineda
They served me my raw meat but it was fixed, it tasted very good, but the poor attention from the waitress leaves us wanting never to return
Noora Vanhanen
Very slow service, even when there was only one other table occupied in addition to us. Half of the dishes on the menu were not available. Eventually got salad with chicken and a chicken sandwich wich was really a burger without fries or other sides... took ages and was not good value for the money. Bit of a shame, since the atmosphere is quite nice.
This profile needs a serious update. This is now a very stripped-down restaurant in the indigo hotel across the street from The book Cadillac. A few appetizers a few sandwiches, and of course drinks. Probably fine for someone staying in the hotel who wants a bite, but no reason to make it a destination.
Shane Noble
The owner of this establishment cooked my wife and I breakfast. Very pleasant atmosphere. Service beyond exceptional! Thank you sir for a memorable experience.
Atmosphere: 5
Food: 5
Service: 5
Elite Services 1
The cook who was working tonite was rude as hell and said he's hot and tired and that the kitchen was closed but it wasn't 10:30 yet. He was mean saying we could get a chicken sandwich only but it's just rude how he talked to us.
A “KingGhost” A
Establishment was closed all while the maps shows that they were open for business. I work around the corner downtown.
Service: 1
Mark Cobane
Took 30 minutes to even get a menu, and we never got waters
Terrible service, great aesthetics of the place but very bad service, I ordered a salmon with piaf and they never told me that there was no rice, they brought me broccoli to their liking..
The bar staff is barely able to do their job.
Atmosphere: 3
Service: 1
This place does not exist any longer. It’s been replaced by another lobby bar
Good food and service. The beverage glasses need to be bigger.
Atmosphere: 4
Food: 4
Service: 5
I’m not sure I would ever come back here and would not recommend anyone else to do the same. Generally when one orders fish, that is seared one doesn’t expect it come out as a solidified rubber puck but they managed to achieve that.The steak was seared to “perfection” in that if blacked charcoal is what you’re asking for that’s what they’ve achieved. On the plus side the salad did arrive covered and ranch. All of these amazing Hattricks only took two hours. Would not recommend to return
Atmosphere: 3
Food: 1
Service: 1
No where near what I wsa expecting. New owners supposedly. Scale back menu. Waiter was coll but the food and appetizers were brought to us at the same time. Not the usual way things are down. I want rant too much because I know the food service market is short-staffed. Update the website and that would be a good start.
Atmosphere: 3
Food: 3
Service: 3
When 24 Grille was located in the Westin- there was a certain gravitas about it. Unlike many of the new eateries in Detroit, it once encompassed the kind of urbane sophistication which has become a rarity in the city. With the move over to Indigo I can't say it holds the same appeal it once did. With an attempt to hold on to the brim of refined dining the atmosphere has become more of a pretentious Coney Island rather than the kind of dining you would expect to find in a "trendy" hotel. However, the customer service was remarkable, as 2 of 3 of my interactions with the staff were impressively accommodating and friendly. The menu leaves much to be desired especially with so many dining options nearby. The food is simply okay.The restaurant is, much to my dismay, a reflection of the hotel it's located in- more on that in my review of the Indigo. All around a place for the young or weary traveller. No one with the energy and time to go somewhere different will enjoy their dining experience here- especially the well travelled and well dined patron. But if you're looking for something quick and a step above Coney Island, are in the neighborhood, and are too tired to walk around the corner-this isn't the worst option
Atmosphere: 3
Food: 3
Service: 4
The worst breakfast in a restaurant I've ever had. I showed up right when they are supposed to be open (6:30 a.m.) and they weren't even close to prepared. When the sole waitress finally emerged from getting ice in the back, she barely looked at me when she talked, served lukewarm coffee which she slopped over onto the counter where I was sitting. My scrambled eggs were served in a little bowl (maybe microwaved?), along with a single piece of toast on a plate with frozen butter in little packets. Just wait 30 minutes and go to one of the other breakfast places in the area. Or Starbuck's.
They served me my raw meat but it was fixed, it tasted very good, but the poor attention from the waitress leaves us wanting never to return
Very slow service, even when there was only one other table occupied in addition to us. Half of the dishes on the menu were not available. Eventually got salad with chicken and a chicken sandwich wich was really a burger without fries or other sides... took ages and was not good value for the money. Bit of a shame, since the atmosphere is quite nice.
Restaurantji Recommends
This profile needs a serious update. This is now a very stripped-down restaurant in the indigo hotel across the street from The book Cadillac. A few appetizers a few sandwiches, and of course drinks. Probably fine for someone staying in the hotel who wants a bite, but no reason to make it a destination.
The owner of this establishment cooked my wife and I breakfast. Very pleasant atmosphere. Service beyond exceptional! Thank you sir for a memorable experience.
Atmosphere: 5
Food: 5
Service: 5
The cook who was working tonite was rude as hell and said he's hot and tired and that the kitchen was closed but it wasn't 10:30 yet. He was mean saying we could get a chicken sandwich only but it's just rude how he talked to us.
Establishment was closed all while the maps shows that they were open for business. I work around the corner downtown.
Service: 1
Took 30 minutes to even get a menu, and we never got waters
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