Order the pancake breakfast this morning. Everything looks good, but my pancakes look terrible. like they just rushed em Or batter is watery
Food: 2
Sean H
DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.Never had an experience like this in my life. BEWARE OF THIS PLACE!!!! The date is 05/07/23. I’ll try to keep this short. I ordered my usual that always get from this place. The last TWO times i went there, they forget my fries twice but i didn’t try and get my money back or make a big fuss like most people would, I just took the loss and hoped it doesn’t happen again. This time was different. My Gf ordered a chili cheese fry that she ALWAYS gets from this location. Once she got toward the bottom of the food, there was a stable IN HER MOUTH. I live around the corner from this place so this all happened in the span of 20 minutes or so. I drove back up to there and they claimed not to even remember me coming up there. I couldn’t believe what i was hearing. No manager available of course. I asked for a refund and they kept saying i was basically lying, and they don’t remember me coming in. It’s not about the money Coney Island, it’s the fact that my gf found a staple in her MOUTH. Before i went up there, i made sure it didn’t fall from the bag, maybe even the from the receipt?? No, there wasn’t even a receipt. the boxes were not stapled together. i don’t even own a stapler. So that obviously came from somebody not paying attention. thats disgusting and y’all should be ashamed. I was the dude in all grey that came today. i want y’all to know who this was. i tried calling the cops to see if it was anything i could do. they said no. Once again, just gotta take my Loss. I didn’t come in there yelling either. i politely asked for a refund, twice and explained my case to the female at the restaurant, and basically was told i was lying. All I can do is spread the word and tell people DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.If you look at the pictures, she pulled the staple out of her mouth and put back in there. DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.Hopefully a manager can see this and make it right, and maybe i’ll take this down. I’ll make sure the whole city knows about y’all.The more people that like this post, the more visibility it will have. Help me spread the word.DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.
Atmosphere: 1
Food: 2
Service: 1
loveu 4ever
Supposedly there is no manager ever available or working ridiculous My food was horrible fries were very soggy and this is the second time that I have ordered from there visiting a friend in the area need new staff girls that work there are rude and nasty so she needs to get another job since she has horrible customer service skills. So disappointing having a problem getting my order replaced.
Atmosphere: 2
Food: 1
Service: 1
Dee Herd
The lady at the drive thru is very rude , She took my debit card & was going to keep it until the food was ready so I asked for my card & she got upset....told me that's how she does things & rolled her eyes then once the food was handed to me there was no receipt with my order so I asked her where it was & she told me the customer... You have to ask for one they don't just give them out with the orders. slammed the drive thru window & walked off
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bacon Cheeseburger, Pancakes, Wing Ding Snack, Patty Melt, Cheeseburger, Corned Beef, Chili Fries, Onion Rings, Grilled Chicken Pita, Ham Bacon or Sausage & Cheese Omelette, Corned Beef Egg Roll, Hamburger, 9 Pieces Wing Dings, Coney Hot Dog
shawntay hardrick
I don't know if it's because I'm right down the street from this place, but everytime I doordash, my food come fresh and hot. And everything I've ordered was good and seasoned to perfection, like a momma and grandma back there cooking lol.
Atmosphere: 5
Food: 5
Service: 5
Shimeca Nichols
The person that answered the phone tonight was rude !!! I'm not sure why she works in customer service if she hates it so
Atmosphere: 2
Food: 4
Service: 1
Ryan M
Patty melt with the hash browns. Can’t go wrong.
Atmosphere: 4
Food: 3
Service: 4
Jay’s World
Raw chicken, terrible service. Called and asked for the ranch for it to not be in the bag. Went to pick up the order for a rude cashier to help me. Didn’t feel welcome inside and out. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
toybbd
I always make sure to stop by and get my favorite meal, chicken and rice, delicious food with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Dwayne Smith
Order through door dash and didn't received Orange juice called back up to Coney Island and whoever the girl was ghetto and unprofessional will spend my bread with a more deserving business and no communication skills. Spent over $80.00 dollars and all I ask for was phone number to Door Dash because the number wasn't going through however you never know who your entertaining and should advance your awareness of professionalisms instead of being a blank slate.
I ordered off of Uber Eats. The grilled chicken salad was delicious!!!! I love that romaine lettuce was used instead of iceberg. The chicken was good. I mostly like that it was a lot of lettuce. Very filling. I will get my salads from here going forward.
Food: 5
Recommended dishes: Grilled Chicken Salad
joie canty
Good customer
Atmosphere: 5
Food: 5
Service: 5
michael Mathews
Cashier was very rude I'm pretty sure she had a attitude because the lady in front ordered 100 dollars worth of food...but don't take it in on the other customers telling me you heard me as if I'm irritating you and rushing me on top of that..12:00
Service: 1
Danni Ward
For the location and area, the customer service is decent as heck. Food prepared just how I liked. I got a turkey burger and fries, and it was great. Food is always hot.
I don't gamble, I ate the delicious pizza and just wanted to show how clean the restaurants and bathrooms are.Parking: There is plenty of parking in a structure. I did not eat at the Coney. I at the pizza in the food court. It was delicious.Wheelchair accessibility: Very wheelchair accessible.
Order the pancake breakfast this morning. Everything looks good, but my pancakes look terrible. like they just rushed em Or batter is watery
Food: 2
DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.Never had an experience like this in my life. BEWARE OF THIS PLACE!!!! The date is 05/07/23. I’ll try to keep this short. I ordered my usual that always get from this place. The last TWO times i went there, they forget my fries twice but i didn’t try and get my money back or make a big fuss like most people would, I just took the loss and hoped it doesn’t happen again. This time was different. My Gf ordered a chili cheese fry that she ALWAYS gets from this location. Once she got toward the bottom of the food, there was a stable IN HER MOUTH. I live around the corner from this place so this all happened in the span of 20 minutes or so. I drove back up to there and they claimed not to even remember me coming up there. I couldn’t believe what i was hearing. No manager available of course. I asked for a refund and they kept saying i was basically lying, and they don’t remember me coming in. It’s not about the money Coney Island, it’s the fact that my gf found a staple in her MOUTH. Before i went up there, i made sure it didn’t fall from the bag, maybe even the from the receipt?? No, there wasn’t even a receipt. the boxes were not stapled together. i don’t even own a stapler. So that obviously came from somebody not paying attention. thats disgusting and y’all should be ashamed. I was the dude in all grey that came today. i want y’all to know who this was. i tried calling the cops to see if it was anything i could do. they said no. Once again, just gotta take my Loss. I didn’t come in there yelling either. i politely asked for a refund, twice and explained my case to the female at the restaurant, and basically was told i was lying. All I can do is spread the word and tell people DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.If you look at the pictures, she pulled the staple out of her mouth and put back in there. DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.Hopefully a manager can see this and make it right, and maybe i’ll take this down. I’ll make sure the whole city knows about y’all.The more people that like this post, the more visibility it will have. Help me spread the word.DO NOT COME TO THIS LOCATION. THEY DO NOT CARE ABOUT YOUR FOOD.
Atmosphere: 1
Food: 2
Service: 1
Supposedly there is no manager ever available or working ridiculous My food was horrible fries were very soggy and this is the second time that I have ordered from there visiting a friend in the area need new staff girls that work there are rude and nasty so she needs to get another job since she has horrible customer service skills. So disappointing having a problem getting my order replaced.
Atmosphere: 2
Food: 1
Service: 1
The lady at the drive thru is very rude , She took my debit card & was going to keep it until the food was ready so I asked for my card & she got upset....told me that's how she does things & rolled her eyes then once the food was handed to me there was no receipt with my order so I asked her where it was & she told me the customer... You have to ask for one they don't just give them out with the orders. slammed the drive thru window & walked off
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Bacon Cheeseburger, Pancakes, Wing Ding Snack, Patty Melt, Cheeseburger, Corned Beef, Chili Fries, Onion Rings, Grilled Chicken Pita, Ham Bacon or Sausage & Cheese Omelette, Corned Beef Egg Roll, Hamburger, 9 Pieces Wing Dings, Coney Hot Dog
I don't know if it's because I'm right down the street from this place, but everytime I doordash, my food come fresh and hot. And everything I've ordered was good and seasoned to perfection, like a momma and grandma back there cooking lol.
Atmosphere: 5
Food: 5
Service: 5
The person that answered the phone tonight was rude !!! I'm not sure why she works in customer service if she hates it so
Atmosphere: 2
Food: 4
Service: 1
Patty melt with the hash browns. Can’t go wrong.
Atmosphere: 4
Food: 3
Service: 4
Raw chicken, terrible service. Called and asked for the ranch for it to not be in the bag. Went to pick up the order for a rude cashier to help me. Didn’t feel welcome inside and out. Don’t come here.
Atmosphere: 1
Food: 1
Service: 1
I always make sure to stop by and get my favorite meal, chicken and rice, delicious food with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Order through door dash and didn't received Orange juice called back up to Coney Island and whoever the girl was ghetto and unprofessional will spend my bread with a more deserving business and no communication skills. Spent over $80.00 dollars and all I ask for was phone number to Door Dash because the number wasn't going through however you never know who your entertaining and should advance your awareness of professionalisms instead of being a blank slate.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
I ordered off of Uber Eats. The grilled chicken salad was delicious!!!! I love that romaine lettuce was used instead of iceberg. The chicken was good. I mostly like that it was a lot of lettuce. Very filling. I will get my salads from here going forward.
Food: 5
Recommended dishes: Grilled Chicken Salad
Good customer
Atmosphere: 5
Food: 5
Service: 5
Cashier was very rude I'm pretty sure she had a attitude because the lady in front ordered 100 dollars worth of food...but don't take it in on the other customers telling me you heard me as if I'm irritating you and rushing me on top of that..12:00
Service: 1
For the location and area, the customer service is decent as heck. Food prepared just how I liked. I got a turkey burger and fries, and it was great. Food is always hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wing Ding Snack, Grilled Chicken Pita, Grilled Chicken Salad
I don't gamble, I ate the delicious pizza and just wanted to show how clean the restaurants and bathrooms are.Parking: There is plenty of parking in a structure. I did not eat at the Coney. I at the pizza in the food court. It was delicious.Wheelchair accessibility: Very wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5