This is my favorite Starbucks- the staff and manager (Tony) are extremely kind. My drink is always made right. I appreciate the hard work and dedication to their craft and customer service. Thank you
Atmosphere: 5
Food: 5
Service: 5
Quin Mclain
I've been here as a tourist for the past few days, and I've enjoyed getting to know the workers here—Faith, Rayshad, and Ladna—all hard workers with smiles on their faces. I've been here with my family, watching such fast-paced workers, and they keep up great service despite the endless rushes lately. Drinks getting made to perfection the thanksgiving parade was such a blast and seeing the workers laugh still while the cafe was full and spirits still bright
Atmosphere: 5
Food: 5
Service: 5
A.J.
I went because it was cold outside. It was not busy at the time I went in. They messed up the 2 orders in front of mine and than blamed the customer for the wrong drink. Our drinks were to sweet. I won't go to this location again.
Atmosphere: 1
Food: 2
Service: 1
Lakendra
Rayshadd is an exceptionally skilled and efficient worker.
Atmosphere: 5
Food: 5
Service: 5
Anton Smit
Starbucks as usual
Atmosphere: 5
Food: 5
Service: 5
Macee Stroub
made my drink wrong and when I kindly told him it was wrong he got annoyed took the messed up drink back and gave it to another lady to flirt with her and then rudely gave us the right drink without saying anything the entire time, felt like an inconvenience and annoyed that we weren’t offered the drink instead
Atmosphere: 2
Food: 3
Service: 2
Kurtis J. Samchee
Downtown Detroit looks great! This Starbucks was located on a glorified downtown roundabout, the staff of as friendly but the availability of items sucked!
Service: 3
Otis Lockhart
I was grateful to have the staff that I encountered here. Everybody was genuinely nice and helpful in making my stay pleasant. I’m not a coffee drinker, but I got this thing called a Caramel Latte and it was delicious…..I don’t even think people say delicious anymore, but that’s what it was! From Erika who made the drink to Dana who took care of the store ensuring quality service, this is a great spot for a quick stop for coffee….Im a Caramel Latte drinker now!
Atmosphere: 5
Food: 5
Service: 5
A
The online ordering was turned off on Wednesday morning and couldn't order anything before I started work. They have messed up my order a couple times. Got ice in my nitro cold brew or the wrong size drink.
Atmosphere: 4
Food: 4
Service: 3
J. G.
They do not know how to do basic math and got an attitude and right when I handed the cashier $20; she put the bill down and walked away as I tried to get the $0.05 out (total was $14.05). Got the 5 cents out and someone else was cashing me out, instead of the one that took my order when I said I have the 5 cents. The other cashier/barista input $15.00 instead of $20.05. Clearly made a mistake moving too fast and not looking at what she was doing. I wanted exact change back and they still gave me $5.95 back instead of an even $6. They thought their cash would be short, I guess. But how when I paid cash and gave exact change. They don't know how to count and do simple/basic math without getting an attitude at the customer and not explaining to me what was going on for the hold up and why I could not get exact change back. I won't be back to this location for the manager's nasty attitude. Guy with dreads. I should have got my money back.
SUCH a friendly and welcoming staff. Warm greetings to customers AND to each other. (We were one of the first customers of the day, so we noticed how the staff seemed genuinely happy to see each other.)
Atmosphere: 4
Food: 5
Service: 5
B R
Worst Starbucks in America. Avoid at all cost.
Atmosphere: 1
Service: 1
Tom Lewek
Read the other reviews about the quality of staff and lack of training, I'm standing in the store waiting for my order now. I gave up on the line after standing in it for 10 minutes and put in a mobile order. It shouldn't take 20+ minutes for one drink. There's no hustle, the staff has sour attitudes and it's clear they don't care.
Atmosphere: 4
Food: 3
Service: 1
Guilherme Campos
Service is slow, you are better going elsewhere. Avoid this store if you can.
Atmosphere: 3
Food: 4
Service: 1
Abundance Mindset
So rude I left before ordering. Never had such an unfriend
This is my favorite Starbucks- the staff and manager (Tony) are extremely kind. My drink is always made right. I appreciate the hard work and dedication to their craft and customer service. Thank you
Atmosphere: 5
Food: 5
Service: 5
I've been here as a tourist for the past few days, and I've enjoyed getting to know the workers here—Faith, Rayshad, and Ladna—all hard workers with smiles on their faces. I've been here with my family, watching such fast-paced workers, and they keep up great service despite the endless rushes lately. Drinks getting made to perfection the thanksgiving parade was such a blast and seeing the workers laugh still while the cafe was full and spirits still bright
Atmosphere: 5
Food: 5
Service: 5
I went because it was cold outside. It was not busy at the time I went in. They messed up the 2 orders in front of mine and than blamed the customer for the wrong drink. Our drinks were to sweet. I won't go to this location again.
Atmosphere: 1
Food: 2
Service: 1
Rayshadd is an exceptionally skilled and efficient worker.
Atmosphere: 5
Food: 5
Service: 5
Starbucks as usual
Atmosphere: 5
Food: 5
Service: 5
made my drink wrong and when I kindly told him it was wrong he got annoyed took the messed up drink back and gave it to another lady to flirt with her and then rudely gave us the right drink without saying anything the entire time, felt like an inconvenience and annoyed that we weren’t offered the drink instead
Atmosphere: 2
Food: 3
Service: 2
Downtown Detroit looks great! This Starbucks was located on a glorified downtown roundabout, the staff of as friendly but the availability of items sucked!
Service: 3
I was grateful to have the staff that I encountered here. Everybody was genuinely nice and helpful in making my stay pleasant. I’m not a coffee drinker, but I got this thing called a Caramel Latte and it was delicious…..I don’t even think people say delicious anymore, but that’s what it was! From Erika who made the drink to Dana who took care of the store ensuring quality service, this is a great spot for a quick stop for coffee….Im a Caramel Latte drinker now!
Atmosphere: 5
Food: 5
Service: 5
The online ordering was turned off on Wednesday morning and couldn't order anything before I started work. They have messed up my order a couple times. Got ice in my nitro cold brew or the wrong size drink.
Atmosphere: 4
Food: 4
Service: 3
They do not know how to do basic math and got an attitude and right when I handed the cashier $20; she put the bill down and walked away as I tried to get the $0.05 out (total was $14.05). Got the 5 cents out and someone else was cashing me out, instead of the one that took my order when I said I have the 5 cents. The other cashier/barista input $15.00 instead of $20.05. Clearly made a mistake moving too fast and not looking at what she was doing. I wanted exact change back and they still gave me $5.95 back instead of an even $6. They thought their cash would be short, I guess. But how when I paid cash and gave exact change. They don't know how to count and do simple/basic math without getting an attitude at the customer and not explaining to me what was going on for the hold up and why I could not get exact change back. I won't be back to this location for the manager's nasty attitude. Guy with dreads. I should have got my money back.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
SUCH a friendly and welcoming staff. Warm greetings to customers AND to each other. (We were one of the first customers of the day, so we noticed how the staff seemed genuinely happy to see each other.)
Atmosphere: 4
Food: 5
Service: 5
Worst Starbucks in America. Avoid at all cost.
Atmosphere: 1
Service: 1
Read the other reviews about the quality of staff and lack of training, I'm standing in the store waiting for my order now. I gave up on the line after standing in it for 10 minutes and put in a mobile order. It shouldn't take 20+ minutes for one drink. There's no hustle, the staff has sour attitudes and it's clear they don't care.
Atmosphere: 4
Food: 3
Service: 1
Service is slow, you are better going elsewhere. Avoid this store if you can.
Atmosphere: 3
Food: 4
Service: 1
So rude I left before ordering. Never had such an unfriend
Atmosphere: 1
Food: 1
Service: 1
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