Starbucks

243 W Congress St, Detroit
(313) 512-5900

Recent Reviews

Oss

Closes 20 minutes before

Service: 1

masuma begum

Hey there! I just had to share my love for the downtown Starbucks. If you're looking for a coffee spot with the friendliest staff, you've got to check it out! Carlito and Elic are the absolute best - they always make my drinks perfectly and greet me with a smile every time. The rest of the staff is just as awesome, too! They're super friendly and always happy to chat. Oh, and the café itself is just so cozy and welcoming - the perfect place to spend some time unwinding with your favorite drink. Trust me, you won't regret stopping by!

Atmosphere: 5

Food: 5

Service: 5

B K

Horrible

Eric Lewandowski

A newer location which is tucked away a bit in downtown Detroit. That is a good thing as this location is far less busy than others in the heart of the city, with much better seating than other nearby locations as well. A comfortable place to grab coffee and do some work or meet with colleagues. I would highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Nicole C.

Really chill location for downtown. The other ones are more chaotic this one feelsMore laid back and relaxing

Sweetie

Update: Honest apology, I realized I reviewed wrong location and because I sort of new to this wanted to make this right and just figured out how to come back in an change previous review! This location became new to me when recently and have been nothing short of great customer service and I have actually returned 2 other times since my 1st visit! So I thank my Barista for her great service each time and look forward to coming back. I came in with my grandson, see U soon.Parking: Downtown Detroit main street so bring change for meters!!!

Atmosphere: 5

Service: 5

Antinia Mckinney

Has to be one of the best Starbucks I’ve ever been too. The barista are always nice and polite I don’t even know how they have any bad reviews when they are way better than the other location in the downtown area if I could give them more than 5 stars I would you guys are awesome keep up the good work I’ll be coming back for the awesome service

Atmosphere: 5

Food: 5

Service: 5

David Humphries

They turned a line (queue) into a feature.Genius.

Atmosphere: 4

Food: 1

Service: 1

Kelly Lynn

My husband and I came in today, and listen, I know it’s Sunday, and it was almost close for them, but it was awful. The store was a mess, the windows are super dirty and streaked, ALL the garbages were full to overflowing, and the coffee stand for sugar, napkins, creamers, etc. was nonexistent. And that’s not even the worst of it, I ordered us 2 grande lattes with and extra shot in each, and got drip coffee that was so weak and stale it was worse then terrible. Also- the whip was bad, and had separated, so the entire top of both our..beverages…were COVERED in oil! Eww!! If I could call the corporate office to complain, I would. Something needs to be done there- It’s. A. Mess.?

Atmosphere: 1

Food: 1

Service: 1

Ali Zreik

This is the best Starbucks in the city in the afternoon, Drive thru line is always empty during this period. When I'm in a rush, it's always my go lunch spot.

Atmosphere: 5

Food: 5

Service: 5

Tamara Lindsey

Horrible customer service. All the ladies have bad attitudes. Need to get new workers

Service: 1

Pramoda Ravi

Any place that forgets about your order twice in a week deserves a 1

Atmosphere: 4

Food: 2

Service: 1

Genevieve

The egg bites tasted good at Starbucks. The employees are nice.Dietary restrictions: I can other drink bedside coffee.

Atmosphere: 5

Food: 5

Service: 5

endyia stewart

i dont know If they just leave the milk out all day but the coffee makes me so sick ,im always late on my way going back to work it should never take 30 mins for a small

Atmosphere: 3

Food: 1

Service: 1

Greg Love

Nice staff but they need help! Everyone was waiting 20 min for a drink! So slow! Made me late won’t be back

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