I go here alot, the service can be fast at times but sometimes slow.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cake Pops, Sandwiches, Tree Top Apple Juice Box
Alicia Robinson
When will this location be reopening????
Atmosphere: 5
Food: 5
Service: 5
K Adams
Amazing
Atmosphere: 4
Food: 4
Service: 4
Karen Henry
This location is in the front of Providence Hospital. That's why it picked up my location.Minimal seating.Employees grab and go
J Micallef
Coffee was good. Line was really long and slow, but the barista was awesome.
Food: 5
Service: 5
Kathryn Ballard
Not sure what they’ve done here but there’s a lot of new staff and they’ve really turned the place around. They’re generally happy and always willing to accommodate my difficult order. Haven’t had mistakes or bad attitudes or a long wait in a while. Wasn’t going here for a while but the workers are doing a great job.
Atmosphere: 5
Food: 5
Service: 5
Penny Willis
Waited over 30 minutes and drinks were not even started yet. It took 45 minutes to get my order after placing it. Barista was extremely rude when I asked how much longer it would be. Then the drinks were not made correctly.
Atmosphere: 1
Service: 1
Teresa Frazier
Enjoyed my coffee. Yes it's worth the mileage to go purchase my Favorite Vintage Caramel Ribbon Crunch ?❤️
Atmosphere: 4
Food: 4
Service: 5
Trina Caldwell
I had placed an online order at the Starbucks on 10 Mile and Greenfield Rd. Received confirmation my order would be ready @ 7:09am. When I arrived at the store, they were closed. They had already taken my money. I contacted Starbucks on 8 Mile and Woodward. Explained the situation to the shift manager(can't remember her) and she took my order with no problems. When I arrived my order was ready and correct. Thank you for accommodating me.
Jamie
The drinks always taste weird like they're missing something. Nothing like any other Starbucks. It's
There is NO SENSE of urgency and rude customer service. There are 5 workers and two on their phone periodically.
Atmosphere: 1
Food: 2
Service: 1
Tongala Gardner
Long wait and order was made
Atmosphere: 3
Food: 1
Service: 2
Renee Pickett
The food items and drink were great. But why was I only given one napkin. No whip cream on my drink but it was clearly rang in. Literally it seems like EVERY store on eight mile
Atmosphere: 4
Food: 5
Service: 1
KAT T (KAT)
Such a terrible experience. I stood in the drive thru line for about 15 minutes to place my order of a Carmel Apple Spice for them to tell me they didn't have the apple juice to make it. I ordered my children their two drinks.After waiting an additional 10 more minutes to get to the window, the cashier said "How can I help you?" I thought it was odd, as I've never been asked that when I have placed an order through the drive thru. So I said confusingly, I wanted to get my order. The guy said, what would you like to order. Again, extremely confused, I said I already ordered. The cashier then started saying "You have to order your drinks at the speaker, you can't skip the line" I said excuse me? I didn't skip the line. I ordered. He Again said no, you have to order back there. Then asked me what I ordered. I didn't remember the names because my children just randomly ordered something. My one son mentioned a Carmel drink and the cashier said the whole order and the kids said "that's our order"So not only did I stay in line for a long time to order, to get my order, I was accused of cutting the line. Not even asked, just accused. People inside were looking at me crazy, I was sooo embarrassed. I kept insisting I placed my order and didn't cut the line. Not to mention, not even being able to get what I came there for.I looked at the reviews here and saw the manager posted a contact us link, I filed a complaint, they were in contact with me asking a trillion questions on top of asking for a receipt. Which,who on earth would think I had received a receipt after that beats me. They said they would be in touch again and just stopped responding. Absolutely positively terrible. My case # isCase CS5695006 opened - Re: CS5456261 - Customer stated that they were annoyed, irritated, or angry at a coffee shop. Today, December 4th, after waiting in lineI would think the office would continue to help, but they didn't and just stopped responding. They asked me for my account, I told them I didn't have one unless it was under an old email address and communication stopped after. I was trying to avoid writing a bad review but they left me no choice.
I go here alot, the service can be fast at times but sometimes slow.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cake Pops, Sandwiches, Tree Top Apple Juice Box
When will this location be reopening????
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 4
Food: 4
Service: 4
This location is in the front of Providence Hospital. That's why it picked up my location.Minimal seating.Employees grab and go
Coffee was good. Line was really long and slow, but the barista was awesome.
Food: 5
Service: 5
Not sure what they’ve done here but there’s a lot of new staff and they’ve really turned the place around. They’re generally happy and always willing to accommodate my difficult order. Haven’t had mistakes or bad attitudes or a long wait in a while. Wasn’t going here for a while but the workers are doing a great job.
Atmosphere: 5
Food: 5
Service: 5
Waited over 30 minutes and drinks were not even started yet. It took 45 minutes to get my order after placing it. Barista was extremely rude when I asked how much longer it would be. Then the drinks were not made correctly.
Atmosphere: 1
Service: 1
Enjoyed my coffee. Yes it's worth the mileage to go purchase my Favorite Vintage Caramel Ribbon Crunch ?❤️
Atmosphere: 4
Food: 4
Service: 5
I had placed an online order at the Starbucks on 10 Mile and Greenfield Rd. Received confirmation my order would be ready @ 7:09am. When I arrived at the store, they were closed. They had already taken my money. I contacted Starbucks on 8 Mile and Woodward. Explained the situation to the shift manager(can't remember her) and she took my order with no problems. When I arrived my order was ready and correct. Thank you for accommodating me.
The drinks always taste weird like they're missing something. Nothing like any other Starbucks. It's
Service: 5
Restaurantji Recommends
So friendly, coffee delicious ?
Atmosphere: 5
Service: 5
Recommended dishes: Coffee Tumblers
There is NO SENSE of urgency and rude customer service. There are 5 workers and two on their phone periodically.
Atmosphere: 1
Food: 2
Service: 1
Long wait and order was made
Atmosphere: 3
Food: 1
Service: 2
The food items and drink were great. But why was I only given one napkin. No whip cream on my drink but it was clearly rang in. Literally it seems like EVERY store on eight mile
Atmosphere: 4
Food: 5
Service: 1
Such a terrible experience. I stood in the drive thru line for about 15 minutes to place my order of a Carmel Apple Spice for them to tell me they didn't have the apple juice to make it. I ordered my children their two drinks.After waiting an additional 10 more minutes to get to the window, the cashier said "How can I help you?" I thought it was odd, as I've never been asked that when I have placed an order through the drive thru. So I said confusingly, I wanted to get my order. The guy said, what would you like to order. Again, extremely confused, I said I already ordered. The cashier then started saying "You have to order your drinks at the speaker, you can't skip the line" I said excuse me? I didn't skip the line. I ordered. He Again said no, you have to order back there. Then asked me what I ordered. I didn't remember the names because my children just randomly ordered something. My one son mentioned a Carmel drink and the cashier said the whole order and the kids said "that's our order"So not only did I stay in line for a long time to order, to get my order, I was accused of cutting the line. Not even asked, just accused. People inside were looking at me crazy, I was sooo embarrassed. I kept insisting I placed my order and didn't cut the line. Not to mention, not even being able to get what I came there for.I looked at the reviews here and saw the manager posted a contact us link, I filed a complaint, they were in contact with me asking a trillion questions on top of asking for a receipt. Which,who on earth would think I had received a receipt after that beats me. They said they would be in touch again and just stopped responding. Absolutely positively terrible. My case # isCase CS5695006 opened - Re: CS5456261 - Customer stated that they were annoyed, irritated, or angry at a coffee shop. Today, December 4th, after waiting in lineI would think the office would continue to help, but they didn't and just stopped responding. They asked me for my account, I told them I didn't have one unless it was under an old email address and communication stopped after. I was trying to avoid writing a bad review but they left me no choice.
Service: 1