We have come here a lot and yesterday was the worst service we’ve ever had. We brought another family with us (6 of us total) and the waitress could not keep our order straight. She came back to the table at least 6 times and still got it wrong. It took 2.5 hours to get out of there. Drinks were delivered to us after the soups and we continually had to remind our waitress for things we had already asked for. The owners could clearly see she was having issues and did nothing. At the end checks came out wrong. We just paid them the way they were because at that point we just wanted to be out of there. Unfortunately we won’t be back.
Atmosphere: 1
Food: 4
Service: 1
ellerie anderfuren
I’m not kidding when I say this: the food is all prepackaged and microwaved. We ordered the dumpling ramen and teriyaki chicken. The chicken was soggy and rubbery, the rice was crunchy, and the ramen was literally instant ramen (which was NOT what the advertised picture was). We ended up speaking to the manager, and he admitted that all the food is prepackaged, precooked, and microwaved. Not to mention, he was coughing over food and I heard someone sneeze in the kitchen. The prices are ridiculous, considering everything is microwaved. $16.99 for a microwaved meal is unbelievable. All is frozen, not fresh, as advertised. Spare yourself and do not even consider going here. Props to the waitress for being patient and kind. There’s a reason that nobody else was there.
Atmosphere: 1
Food: 1
Service: 1
Raul Desiderio
Great sushi with reasonable prices.
Nicole Carey
I spent over $20 at this place and asked him for some spicy mayonnaise with extra mayonnaise which cost me $.50 to a dollar and all I got was a dime size spicy mayonnaise and they refused to give me any more saying that it was their compass policy then when I called to talk to the owner, the lady on the phone lied to me after I was just in the store and said the owner was busy when there was not a soul in the building This place is terrible. The food was terrible. The service was terrible. I want a refund and the owner refused to give me a refund for my money, because of the.
Atmosphere: 1
Food: 1
Service: 1
Jarod VandenHeuvel
Did takeout. Good food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi
R P
I called an order in and I am sick. The sweet lady that took my order added a free miso soup with a note to feel better. Wow that was so incredibly sweet! Their food is amazing but their customer service is outstanding!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California
Rhonda Prokos
I called an order in and I am sick. The sweet lady that took my order added a free miso soup with a note to feel better. Wow that was so incredibly sweet! Their food is amazing but their customer service is outstanding!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California
JA Kap
Where to begin…..okay I’ll begin here1) owner picks his nose while preparing food.2) Berates and yells at the 1 staff member he and his wife have per shift.Unfortunately, I was in the restaurant while the owner berated the server Absolutely disgraceful behavior. The young lady was mortified and embarrassed. She looked like she was just one breath from crying.I’ve never received bad service from the young people who have worked there.I’ve only witnessed shameful and gross behavior from the owner.I shall not be returning.Goodness knows if he picks his nose….what else does he do????In addition, the sushi is not to die for…..we all pay hard earned money to eat out and it’s not worth it.Go to Busch’s grocery store and you’ll find better plus a Starbucks ?drink for better experience.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Sushi, Miso Soup
Jennifer Kapolka
I cannot recommend this place.
Better sushi at Busch’s.
The quality and cost are not equal.
Also, the owners are very mean to the employees. I would never allow my teenager to work there.
The man is gross- he picks his nose while making food.
I was there the other day and he literally yelled at this poor server- in front of everyone.
She was on the verge of tears.
I’m done with this place that man needs a class in how to treat people.
I agree with the other reviewer- sushi zen is AMAZING!!!!🤩
Brian Ignatowski
Lunch was SO GOOD!! The waitress was very nice and friendly. Food came out hot and fast! Not sure how it could possibly have been better. Going back next week with my friend Tim, who recommended me to them!
We have come here a lot and yesterday was the worst service we’ve ever had. We brought another family with us (6 of us total) and the waitress could not keep our order straight. She came back to the table at least 6 times and still got it wrong. It took 2.5 hours to get out of there. Drinks were delivered to us after the soups and we continually had to remind our waitress for things we had already asked for. The owners could clearly see she was having issues and did nothing. At the end checks came out wrong. We just paid them the way they were because at that point we just wanted to be out of there. Unfortunately we won’t be back.
Atmosphere: 1
Food: 4
Service: 1
I’m not kidding when I say this: the food is all prepackaged and microwaved. We ordered the dumpling ramen and teriyaki chicken. The chicken was soggy and rubbery, the rice was crunchy, and the ramen was literally instant ramen (which was NOT what the advertised picture was). We ended up speaking to the manager, and he admitted that all the food is prepackaged, precooked, and microwaved. Not to mention, he was coughing over food and I heard someone sneeze in the kitchen. The prices are ridiculous, considering everything is microwaved. $16.99 for a microwaved meal is unbelievable. All is frozen, not fresh, as advertised. Spare yourself and do not even consider going here. Props to the waitress for being patient and kind. There’s a reason that nobody else was there.
Atmosphere: 1
Food: 1
Service: 1
Great sushi with reasonable prices.
I spent over $20 at this place and asked him for some spicy mayonnaise with extra mayonnaise which cost me $.50 to a dollar and all I got was a dime size spicy mayonnaise and they refused to give me any more saying that it was their compass policy then when I called to talk to the owner, the lady on the phone lied to me after I was just in the store and said the owner was busy when there was not a soul in the building This place is terrible. The food was terrible. The service was terrible. I want a refund and the owner refused to give me a refund for my money, because of the.
Atmosphere: 1
Food: 1
Service: 1
Did takeout. Good food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sushi
I called an order in and I am sick. The sweet lady that took my order added a free miso soup with a note to feel better. Wow that was so incredibly sweet! Their food is amazing but their customer service is outstanding!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California
I called an order in and I am sick. The sweet lady that took my order added a free miso soup with a note to feel better. Wow that was so incredibly sweet! Their food is amazing but their customer service is outstanding!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California
Where to begin…..okay I’ll begin here1) owner picks his nose while preparing food.2) Berates and yells at the 1 staff member he and his wife have per shift.Unfortunately, I was in the restaurant while the owner berated the server Absolutely disgraceful behavior. The young lady was mortified and embarrassed. She looked like she was just one breath from crying.I’ve never received bad service from the young people who have worked there.I’ve only witnessed shameful and gross behavior from the owner.I shall not be returning.Goodness knows if he picks his nose….what else does he do????In addition, the sushi is not to die for…..we all pay hard earned money to eat out and it’s not worth it.Go to Busch’s grocery store and you’ll find better plus a Starbucks ?drink for better experience.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Sushi, Miso Soup
I cannot recommend this place. Better sushi at Busch’s. The quality and cost are not equal. Also, the owners are very mean to the employees. I would never allow my teenager to work there. The man is gross- he picks his nose while making food. I was there the other day and he literally yelled at this poor server- in front of everyone. She was on the verge of tears. I’m done with this place that man needs a class in how to treat people. I agree with the other reviewer- sushi zen is AMAZING!!!!🤩
Lunch was SO GOOD!! The waitress was very nice and friendly. Food came out hot and fast! Not sure how it could possibly have been better. Going back next week with my friend Tim, who recommended me to them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Miso Soup, Shrimp Tempura
Restaurantji Recommends
Wheelchair accessibility: Facing main door.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tempura
Very good sushi ?
Atmosphere: 5
Food: 5
Service: 4
Best sushi ever!!!
Good food at a fair price.
Decent sushi at fairly reasonable prices in a quiet, laid back
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Sunday Morning, Sushi
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