Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 539 E Grand River Ave, East Lansing, Michigan, 48823, US
Telephone: (517) 333-3680
Price range: $
Rating: 1.7

$ • Mexican, Fast Food

Hours:
539 E Grand River Ave, East Lansing
(517) 333-3680

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a popular restaurant that has received mixed reviews. While some customers have praised the quality of the food, particularly the chicken and steak, others have expressed frustration with the inconsistent customer service.

Some customers have reported encountering rude or dismissive staff, who seemed to make assumptions about the customer's financial situation. Additionally, there have been complaints about issues with the preparation of certain menu items, such as the chips.

However, one customer had a positive experience, noting that a particular employee, Francheska, provided excellent customer service despite being the only one working and dealing with a long line. This employee's patience and professionalism were highlighted as a standout example of the kind of service customers hope to receive.

Overall, Chipotle seems to offer a varied dining experience, with the quality of the food being a consistent bright spot, but the customer service being hit-or-miss depending on the individual staff members and the restaurant's busyness.