Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 539 E Grand River Ave, East Lansing, Michigan, 48823, US
Telephone: (517) 333-3680
Price range: $
Rating: 1.7

$ • Mexican, Fast Food

Hours:
539 E Grand River Ave, East Lansing
(517) 333-3680

Menu Order Online

About Chipotle Mexican Grill

Chipotle Mexican Grill is a popular restaurant that has received mixed reviews. While some customers have praised the quality of the food, particularly the chicken, steak, and barbacoa, others have expressed frustration with the customer service. Several reviews mention that the line can move quickly and that the produce-based ingredients are fresh and acidic, which enhances the dining experience.

However, there have been reports of rude behavior from staff, including an older employee at the register who was very rude to both customers and coworkers. Customers have also noted issues with the online ordering system, as waiting times can be longer than expected, sometimes over half an hour, when visiting the restaurant in person could have been quicker.

Despite these concerns, some customers have experienced excellent service, with one employee providing great customer care despite being the only staff member working during a busy time. Overall, Chipotle offers a varied dining experience, with the quality of food often a highlight, but customer service can be inconsistent depending on the staff and the restaurant’s busyness.