Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
539 E Grand River Ave, East Lansing
(517) 333-3680
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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My card got stolen and someone bought food from here called 9 times couldn’t get thru to anyone ! To cancel the order so maybe you guys should take the stupied robot off ! And help your customers !
The food is very good and on point, but the restaurant is filthy. Most of the tables have not been wiped down and the floor needs to be swept and mopped. I understand the restaurant may be short-staffed, but the employees are just standing around after being told the restaurant needs attention.
Although we are starting to emerge after the pandemic, this in no way should be a sign to relax cleaning and sanitation standards.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
People in East Lansing Also Viewed
Chipotle Mexican Grill is a popular restaurant that has received mixed reviews. While some customers have praised the quality of the food, particularly the chicken, steak, and barbacoa, others have expressed frustration with the customer service. Several reviews mention that the line can move quickly and that the produce-based ingredients are fresh and acidic, which enhances the dining experience.
However, there have been reports of rude behavior from staff, including an older employee at the register who was very rude to both customers and coworkers. Customers have also noted issues with the online ordering system, as waiting times can be longer than expected, sometimes over half an hour, when visiting the restaurant in person could have been quicker.
Despite these concerns, some customers have experienced excellent service, with one employee providing great customer care despite being the only staff member working during a busy time. Overall, Chipotle offers a varied dining experience, with the quality of food often a highlight, but customer service can be inconsistent depending on the staff and the restaurant’s busyness.