Daughter went through the drive through and ordered a venti sized drink and was given a tall. She paid before receiving her order. And, did not receive a receipt. She went in to the store to get it corrected. They gave her a new drink in the correct size but charged her again. So, she paid for 2 drinks and only got one. What a racket this location has going on…, double charging drinks for their mistake! Won’t be back to this location.
Deklan Hearit
The store needs to do a better job in directing traffic. Every time I try to get through cars are blocking the entire road. DO BETTER! as a small business owner I can’t wait 20 minutes for them to move.
luke rathburn
Very good place to study. Occasionally gets drink orders wrong but have been happy to redo them. Only thing holding me back from giving full 5 stars is the lack of a pull tab machine
Atmosphere: 4
Food: 5
Service: 5
Cale Mitchell
Be careful if you are ordering cold foam. Its a little crazy to wait like 15 mins for a venti refresher and half of the damn drink being cold foam. They also made one of them wrong. I would have asked them to remake if it weren’t for the wait and being halfway down the road when I realized it.
Atmosphere: 2
Food: 1
Service: 2
Robert Dalton
I ordered my drink in the drive through but the barista said I had to come inside, which surprised me because I had ordered the same drink at other Starbucks and the baristas had never asked me to go inside. How are customers supposed to know which drinks are only available inside?
Atmosphere: 5
Food: 5
Service: 2
Jonathan Baldwin
They never put the lid on all the way, tired of burning my hand on hot coffee!
Sunny Fotia
I start this review by saying that I am incredibly unsure of the barista who took my order is new or not. I don’t make this review to be angry, but to hope that he gets some awareness because it was a not so great experience. This was August 6th. Please skip to the second part of the review if you want the actual issue, and if you care about trans issues. ?
I am a former Starbucks barista, and am aware of what drinks baristas can and can not make. First off, he had denied me of 2 different drinks with very minor changes. (I was just trying to get the macadamia cold foam added to them lol.) I’m not sure if he genuinely did not know that he could add things, or if he didn’t want to waste time making them. He was also just generally quite unfriendly and spoke in almost mumbles so it was difficult to hear him. I don’t blame him for that especially if he’s new, but it made it a very odd interaction. There was also a misunderstanding with an offer but that was fairly irrelevant.
Either way, that was not the heavily upsetting part. I am transgender, and I attempted 3 times total to ask him to change the name on my order when he scanned my code, because for some reason both the app and company won’t change that. He not only did not do that, seeming to just ignore it, but proceeded to loudly call out my deadname 3 times. It sucked. There is a discomfort trans people already have in ordering things and asking for their names to be put on orders correctly, and this just solidified how exhausting it could be. Once again, I don’t think this is some horrible fireable offense, but considering Starbucks values I wish he would’ve cared a little more. He seemed unmotivated to do anything at all.
Atmosphere: 5
Food: 3
Service: 3
Yoga queen
Friendly workers. Nice atmosphere. The only problem is some just don't know how to properly make the drinks. For example my frap is always watered down. All.workers need to be retrained on making drinks or take a refresher course
My latest love is the almond milk lavender matcha. Soooo good! And my kids love the caramel ribbon crunch frappucino with cream base only(no caffeine) this location seemed good like all of them. Everyone was happy...yay!
Dietary restrictions: Nice selection of dairy free milks. If you're ok having sugar, as they do still have a lot of added sugars in them.
Kid-friendliness: You can get a lot of their drinks caffeine free, and if it's a hot beverage, just tell them it's for kids and they'll make sure it's the perfect temp.
Recommended dishes: Ham & Swiss on Baguette, Turkey Provolone & Pesto on Ciabatta, Tomato & Mozzarella on Focaccia
Bella Ferretti
Paige in the drive thru was very rude and snappy from the start. I did not appreciate her tude??♀️
Atmosphere: 3
Food: 4
Service: 2
Adylina Griffus
Ordered a peach green tea, and it taste like straight water with light flavoring, never have I ever had one taste this bad.
Andrew
Absolute monster of a store to live near, patrons park in private parking spots and harass you when you try to get them out to park in your own leased spot in the homes nearby. Fills up stoddard ave, and is generally a nuisance.
Amazing service and coffee!!! Loved it
Atmosphere: 5
Food: 5
Service: 5
Daughter went through the drive through and ordered a venti sized drink and was given a tall. She paid before receiving her order. And, did not receive a receipt. She went in to the store to get it corrected. They gave her a new drink in the correct size but charged her again. So, she paid for 2 drinks and only got one. What a racket this location has going on…, double charging drinks for their mistake! Won’t be back to this location.
The store needs to do a better job in directing traffic. Every time I try to get through cars are blocking the entire road. DO BETTER! as a small business owner I can’t wait 20 minutes for them to move.
Very good place to study. Occasionally gets drink orders wrong but have been happy to redo them. Only thing holding me back from giving full 5 stars is the lack of a pull tab machine
Atmosphere: 4
Food: 5
Service: 5
Be careful if you are ordering cold foam. Its a little crazy to wait like 15 mins for a venti refresher and half of the damn drink being cold foam. They also made one of them wrong. I would have asked them to remake if it weren’t for the wait and being halfway down the road when I realized it.
Atmosphere: 2
Food: 1
Service: 2
I ordered my drink in the drive through but the barista said I had to come inside, which surprised me because I had ordered the same drink at other Starbucks and the baristas had never asked me to go inside. How are customers supposed to know which drinks are only available inside?
Atmosphere: 5
Food: 5
Service: 2
They never put the lid on all the way, tired of burning my hand on hot coffee!
I start this review by saying that I am incredibly unsure of the barista who took my order is new or not. I don’t make this review to be angry, but to hope that he gets some awareness because it was a not so great experience. This was August 6th. Please skip to the second part of the review if you want the actual issue, and if you care about trans issues. ?
I am a former Starbucks barista, and am aware of what drinks baristas can and can not make. First off, he had denied me of 2 different drinks with very minor changes. (I was just trying to get the macadamia cold foam added to them lol.) I’m not sure if he genuinely did not know that he could add things, or if he didn’t want to waste time making them. He was also just generally quite unfriendly and spoke in almost mumbles so it was difficult to hear him. I don’t blame him for that especially if he’s new, but it made it a very odd interaction.
There was also a misunderstanding with an offer but that was fairly irrelevant.
Either way, that was not the heavily upsetting part.
I am transgender, and I attempted 3 times total to ask him to change the name on my order when he scanned my code, because for some reason both the app and company won’t change that.
He not only did not do that, seeming to just ignore it, but proceeded to loudly call out my deadname 3 times. It sucked. There is a discomfort trans people already have in ordering things and asking for their names to be put on orders correctly, and this just solidified how exhausting it could be. Once again, I don’t think this is some horrible fireable offense, but considering Starbucks values I wish he would’ve cared a little more. He seemed unmotivated to do anything at all.
Atmosphere: 5
Food: 3
Service: 3
Friendly workers. Nice atmosphere. The only problem is some just don't know how to properly make the drinks. For example my frap is always watered down. All.workers need to be retrained on making drinks or take a refresher course
Atmosphere: 5
Food: 3
Service: 5
freaking cold inside
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
The internet is so bad.
Atmosphere: 3
Food: 4
Service: 4
My latest love is the almond milk lavender matcha. Soooo good! And my kids love the caramel ribbon crunch frappucino with cream base only(no caffeine) this location seemed good like all of them. Everyone was happy...yay!
Dietary restrictions: Nice selection of dairy free milks. If you're ok having sugar, as they do still have a lot of added sugars in them.
Kid-friendliness: You can get a lot of their drinks caffeine free, and if it's a hot beverage, just tell them it's for kids and they'll make sure it's the perfect temp.
Recommended dishes: Ham & Swiss on Baguette, Turkey Provolone & Pesto on Ciabatta, Tomato & Mozzarella on Focaccia
Paige in the drive thru was very rude and snappy from the start. I did not appreciate her tude??♀️
Atmosphere: 3
Food: 4
Service: 2
Ordered a peach green tea, and it taste like straight water with light flavoring, never have I ever had one taste this bad.
Absolute monster of a store to live near, patrons park in private parking spots and harass you when you try to get them out to park in your own leased spot in the homes nearby. Fills up stoddard ave, and is generally a nuisance.
Atmosphere: 1
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