We have had great service here in the past and great food. They even made a special pasta for my granddaughter. But last night was a disaster. They were out of so many options on the menu. When we ordered our burgers she said she cannot guarantee they will be made the temperature we requested because they are so busy. Wow, really? When ordering drinks so many options of beers not available. She didn’t know what brands of scotch and vodka were available. We asked for a drink menu but she couldn’t be bothered with that but continued to muddle through her iPad lists.
When our food came, I had asked for my burger to be without bun. But they didn’t include the aoli sauce so I asked for some for my burger. My husbands wings came out very dry and just a dab of sauce in the bottom of the basket. So he asked for more buffalo sauce. Waitress said “oh they were tossed in sauce already. Maybe they were just sitting for awhile waiting for the other food to be done.” WOW, really? Well they are too dry. Need more sauce.
Then when the bill came they charged us $2.00 for the sauces! We complained and she said she had to charge us. We asked to speak to the manager. SHE argued with us. She said she watched them toss our wings in the 2 oz of sauce and they were fine. I said there absolutely was no white aoli sauce on my burger. She said she would be ok taking that charge off. But since when do you argue with a customer? Especially someone who is a regular and have gotten those same things in the past and had appropriate sauces. Just too bad that even a manager would act this way. We hate being nickel and dimed for everything. Give it a try. They normally do have good food. Most of the time we have good service but last night was very trying.
Melody McGee May
We visited the East Jordan location last weekend. I had an upset stomach so wanted something "basic". I ordered the chicken tenders and was told they were out, but the waitress recommended the chicken & waffles. I agreed to try that, but then our waitress said "oops, we just sold our last one of that as well". I ended up just ordering a side of fries. My husband ordered a fish dinner that came with fries and a side of coleslaw. For $19, he received two small pieces of fish, a handful of fries, and a literal condiment container of a very dry slaw. He said it tasted ok but nothing special and not filling at all. My son ordered an appetizer of chicken wings which he said was also just ok. Overall, it was an underwhelming experience and we probably won't return when we're in town again.
Jeremy Beaugrand
I've come here several times with family. its always good. love the food. my favorite item on the menu is the chicken and waffles. so delicious. came here on trivia night last year. tons of fun. Definitely recommend dining here.
Natasha Malone
Chicken and waffles soggy. Fish sandwich was more bread than the actual fish. For big parties they cannot split the bill. Burger dryyyyyy. Macaroni dryyyyy. Host-Dry.
Melissa Stemple
Service left a lot to be desired. Burger was good, chicken fingers just so so.
RUTH Simcox
The food was good. A very limited menu. We had the steak melt and the waitress, Ali was exceptional. The big downfall was the drinks! They were tiny, and I am not exaggerating and over priced. $13 to $18 a drink. It was ridiculous!!! Unfortunately, we will not be returning.
Dawn Schafer
Oh where to start swore we would never go back after our last visit but as always it’s either a bad day or a good day unfortunately it was another bad day. In short my wife’s blue cheese chicken sandwich was black burned with it turned black side down not char burned sisters fish tacos were cold out of the freezer lipstick on her wine glass and a manager that was lost again we won’t be back and we are ER residents
Aeron Roney
Really nice place with great food even some twists on classic comfort food.
Randy Betts
Loved this place! Great menu. Great portions. Cool vibe. Excellent staff! Convenient location, close to everything. Highly recommend.
Frank Bura
Appetizers took forever to come out. Foundry Mac was warm at best and tasted terrible. I’ve had this before and it was good. Both daughters thought the burgers were average at best. Expect much better for what they charge. Establishment is very loud with poor sound absorption.
Fun place with an easy going atmosphere. The sandwiches are all good and the burgers are great. The food came out exactly as we wanted. Service is a little lack luster but it’s off season and the pace is slower.
Duber Leandro Aguirre Morales
The dishes I've ordered here have been delicious—they truly match my taste. I find this place very beautiful and elegant, offering great food at good prices.
Michael Kamm
We came in with a large group and no reservations. The staff managed to accommodate us with no issues, food was fantastic, I had the boundary Mac which I would highly recommend. Our server Savannah did a fantastic job with the whole crew
Michael Karl
Savannah was great!
Michael Mangrello
Absolutely incredible food, drinks and staff!!! Every time I pass through Elk Rapids, this is my go to place!
We have had great service here in the past and great food. They even made a special pasta for my granddaughter. But last night was a disaster. They were out of so many options on the menu. When we ordered our burgers she said she cannot guarantee they will be made the temperature we requested because they are so busy. Wow, really? When ordering drinks so many options of beers not available. She didn’t know what brands of scotch and vodka were available. We asked for a drink menu but she couldn’t be bothered with that but continued to muddle through her iPad lists. When our food came, I had asked for my burger to be without bun. But they didn’t include the aoli sauce so I asked for some for my burger. My husbands wings came out very dry and just a dab of sauce in the bottom of the basket. So he asked for more buffalo sauce. Waitress said “oh they were tossed in sauce already. Maybe they were just sitting for awhile waiting for the other food to be done.” WOW, really? Well they are too dry. Need more sauce. Then when the bill came they charged us $2.00 for the sauces! We complained and she said she had to charge us. We asked to speak to the manager. SHE argued with us. She said she watched them toss our wings in the 2 oz of sauce and they were fine. I said there absolutely was no white aoli sauce on my burger. She said she would be ok taking that charge off. But since when do you argue with a customer? Especially someone who is a regular and have gotten those same things in the past and had appropriate sauces. Just too bad that even a manager would act this way. We hate being nickel and dimed for everything. Give it a try. They normally do have good food. Most of the time we have good service but last night was very trying.
We visited the East Jordan location last weekend. I had an upset stomach so wanted something "basic". I ordered the chicken tenders and was told they were out, but the waitress recommended the chicken & waffles. I agreed to try that, but then our waitress said "oops, we just sold our last one of that as well". I ended up just ordering a side of fries. My husband ordered a fish dinner that came with fries and a side of coleslaw. For $19, he received two small pieces of fish, a handful of fries, and a literal condiment container of a very dry slaw. He said it tasted ok but nothing special and not filling at all. My son ordered an appetizer of chicken wings which he said was also just ok. Overall, it was an underwhelming experience and we probably won't return when we're in town again.
I've come here several times with family. its always good. love the food. my favorite item on the menu is the chicken and waffles. so delicious. came here on trivia night last year. tons of fun. Definitely recommend dining here.
Chicken and waffles soggy. Fish sandwich was more bread than the actual fish. For big parties they cannot split the bill. Burger dryyyyyy. Macaroni dryyyyy. Host-Dry.
Service left a lot to be desired. Burger was good, chicken fingers just so so.
The food was good. A very limited menu. We had the steak melt and the waitress, Ali was exceptional. The big downfall was the drinks! They were tiny, and I am not exaggerating and over priced. $13 to $18 a drink. It was ridiculous!!! Unfortunately, we will not be returning.
Oh where to start swore we would never go back after our last visit but as always it’s either a bad day or a good day unfortunately it was another bad day. In short my wife’s blue cheese chicken sandwich was black burned with it turned black side down not char burned sisters fish tacos were cold out of the freezer lipstick on her wine glass and a manager that was lost again we won’t be back and we are ER residents
Really nice place with great food even some twists on classic comfort food.
Loved this place! Great menu. Great portions. Cool vibe. Excellent staff! Convenient location, close to everything. Highly recommend.
Appetizers took forever to come out. Foundry Mac was warm at best and tasted terrible. I’ve had this before and it was good. Both daughters thought the burgers were average at best. Expect much better for what they charge. Establishment is very loud with poor sound absorption.
Restaurantji Recommends
Fun place with an easy going atmosphere. The sandwiches are all good and the burgers are great. The food came out exactly as we wanted. Service is a little lack luster but it’s off season and the pace is slower.
The dishes I've ordered here have been delicious—they truly match my taste. I find this place very beautiful and elegant, offering great food at good prices.
We came in with a large group and no reservations. The staff managed to accommodate us with no issues, food was fantastic, I had the boundary Mac which I would highly recommend. Our server Savannah did a fantastic job with the whole crew
Savannah was great!
Absolutely incredible food, drinks and staff!!! Every time I pass through Elk Rapids, this is my go to place!
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