The cupcakes are so good! But every time I go the people in the register are so rude š They mess up my order, I just asked some questions cause I was new to the flavors. So sad cause its actually good.
Nicole Bey
Unfortunately, I didnāt get a chance to review the food because the customer service was so bad. The lady at the counter helped the two people in front of me and then went into the back and even after waiting over five minutes, she never came back out, although she saw us standing there waiting. My granddaughter was looking forward to trying the red velvet cupcakes and I wanted a few different ones, but unfortunately, this person didnāt want my business. I will never go back there and if youāre looking for a place with good customer service, find another location, the Ferndale location has horrible service.
Shelly B.
I love this bakery donāt get me wrong but this years for the last 3 months their cupcake flavors has been so odd and off putting. I wish ācustomersā were able to vote for the monthly cupcakes as we are the ones buying. Bagels are always fresh and amazing, cupcakes fresh everyday but please chose better cupcake flavors for the months
Tara Towler
We love this place for a quick coffee and ice cream date, however, not a fan of the 7 AM text messages so I had to unsubscribe. It might be a good idea to align your texting practices with TCPA regulations which generally restrict messages to after 8 a.m and before 9pm. I canāt be the only one that doesnāt prefer a 7:40 AM text on a Saturday morning about cupcakes š
India Manning
Lovveee the vegan Cupcakes. Always have chocolate, vanilla & and monthly special. This month was lemon, my fav!
Millie G
This was one of the most lovely calming environment. I visited while in Detroit at the recommend from a real Detroit native!!!
HB D
We didn't have a chance to try the baked goods because nobody acknowledged us when walked in. There were two women behind the counter but they were both assisting one customer. One lady looked at us but didn't acknowledge us which was odd because I am a very large man and pretty hard to miss. Oh well, we guessed they didn't need or want our business.
The food is delicious and the cider drinks are a nice touch.
The cupcakes are unique in flavor, but not too experimental. Thereās no doubt in my mind that they are really good. The only factor keeping me from giving this place 5 stars is the āvalueā rating.
I just donāt think the cupcakes are worth >$2 a piece.
Everything about this place is good, but my only gripe is the pricing.
Cozy spot in downtown Ferndale. The people are very friendly and it's always really clean. Great selection of food, drinks, and lots of sweets! My favorite thing is being able to get cider and cider mill donuts all year long. Hot cider and a cinnamon sugar donut in winter is an amazing treat
CBRINA STAR
I really enjoyed the cupcakes here they were very delicious. I will definitely take another trip here soon.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Variety Pack of Cupcakes, Carrot Cake Cupcake and Chocolate Raspberry Cupcake
Amanda C
The cupcake station upgraded! I really like the new look of the location and the cupcakes are delicious. They now offer more food options along with other baked goods and drinks besides the cupcakes. The price has definitely changed. $25 for half a dozen. Great place if you have a sweet tooth and donāt mind spending the money
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Variety Pack of Cupcakes
Youie
I didn't have a good experience at this location, customer service was lacking. Felt like i was not respected while picking up my order, in particular the person with the pink short hair needs to work on better customer service big time, last time coming to this location.
Atmosphere: 2
Food: 2
Service: 1
Erika Swirsky
The gluten free doughnuts were $5, wet and soggy on the outside and stale on the inside. Ended up just throwing them out.
The cupcakes are so good! But every time I go the people in the register are so rude š They mess up my order, I just asked some questions cause I was new to the flavors. So sad cause its actually good.
Unfortunately, I didnāt get a chance to review the food because the customer service was so bad. The lady at the counter helped the two people in front of me and then went into the back and even after waiting over five minutes, she never came back out, although she saw us standing there waiting. My granddaughter was looking forward to trying the red velvet cupcakes and I wanted a few different ones, but unfortunately, this person didnāt want my business. I will never go back there and if youāre looking for a place with good customer service, find another location, the Ferndale location has horrible service.
I love this bakery donāt get me wrong but this years for the last 3 months their cupcake flavors has been so odd and off putting. I wish ācustomersā were able to vote for the monthly cupcakes as we are the ones buying. Bagels are always fresh and amazing, cupcakes fresh everyday but please chose better cupcake flavors for the months
We love this place for a quick coffee and ice cream date, however, not a fan of the 7 AM text messages so I had to unsubscribe. It might be a good idea to align your texting practices with TCPA regulations which generally restrict messages to after 8 a.m and before 9pm. I canāt be the only one that doesnāt prefer a 7:40 AM text on a Saturday morning about cupcakes š
Lovveee the vegan Cupcakes. Always have chocolate, vanilla & and monthly special. This month was lemon, my fav!
This was one of the most lovely calming environment. I visited while in Detroit at the recommend from a real Detroit native!!!
We didn't have a chance to try the baked goods because nobody acknowledged us when walked in. There were two women behind the counter but they were both assisting one customer. One lady looked at us but didn't acknowledge us which was odd because I am a very large man and pretty hard to miss. Oh well, we guessed they didn't need or want our business.
Good Stuff !
Great food!!!, but service could be more welcoming
Iāve been to this cafĆ© a few times and the food is consistently excellent, fresh, creative, and clearly made with care. However, Iāve noticed that the staff often come across as unwelcoming or even dismissive, especially toward new customers. It creates an atmosphere that doesnāt quite match the warmth of the food itself. I really want to keep supporting this spot because the offerings are so good, but I hope the service becomes more inviting in the future. :(
The food is delicious and the cider drinks are a nice touch.
The cupcakes are unique in flavor, but not too experimental. Thereās no doubt in my mind that they are really good. The only factor keeping me from giving this place 5 stars is the āvalueā rating.
I just donāt think the cupcakes are worth >$2 a piece.
Everything about this place is good, but my only gripe is the pricing.
Restaurantji Recommends
Cozy spot in downtown Ferndale. The people are very friendly and it's always really clean. Great selection of food, drinks, and lots of sweets! My favorite thing is being able to get cider and cider mill donuts all year long. Hot cider and a cinnamon sugar donut in winter is an amazing treat
I really enjoyed the cupcakes here they were very delicious. I will definitely take another trip here soon.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Variety Pack of Cupcakes, Carrot Cake Cupcake and Chocolate Raspberry Cupcake
The cupcake station upgraded! I really like the new look of the location and the cupcakes are delicious. They now offer more food options along with other baked goods and drinks besides the cupcakes. The price has definitely changed. $25 for half a dozen. Great place if you have a sweet tooth and donāt mind spending the money
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Variety Pack of Cupcakes
I didn't have a good experience at this location, customer service was lacking. Felt like i was not respected while picking up my order, in particular the person with the pink short hair needs to work on better customer service big time, last time coming to this location.
Atmosphere: 2
Food: 2
Service: 1
The gluten free doughnuts were $5, wet and soggy on the outside and stale on the inside. Ended up just throwing them out.
Atmosphere: 5
Food: 2
Service: 5
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