KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
508 W Main St, Gaylord
(989) 732-9524
About KFC
Customers' Favorites
KFC Reviews
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The food is normally good but if you order 2 of something online check your order before you leave because they are good at only giving you 1. This has happened twice in the past. Apparently it you add something extra to the order they don't pay attention to it.
First they forgot to put our chicken in our mobile order. Then when we called back to let them know we’d be coming back to get it, the guy who handed me the food said well, you may want to file a complaint with door dash bc the dasher stole it. Ummm, it wasn’t door dash. So I go back to get it and as I’m standing at the counter I can hear the same guy and another employee talking bad about me. They said they knew I stole it, and I was going to get confronted when I walked...read full review
was at your drive thru 12/1 and the girl working the window was less than pleasant. S he was more worried about admiring her extra long fingernails than paying attention to your customers.Then I witnessed her pick ice out of her cup of water with said nails and put in her mouth. Gross!!! she flung my food out the window, hit the side of my car and never spoke a word to me.And my biscuits were hard as a brick. Totally unappreciated as a customer. I worked food service 24 years...read full review
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
The KFC restaurant offers a mixed dining experience. While the staff, including the manager, are friendly and helpful, some customers have noted that the cleanliness of the establishment could use improvement. The restrooms, dining area, and condiments may require more attention. However, the food remains enjoyable.
The restaurant can sometimes be understaffed, which leads to delays in order processing and food delivery. Despite this, the quality and service are generally reliable, and the staff is willing to correct any issues. The interior of the restaurant is well-maintained, with some customers highlighting the friendliness of the staff, like Robin, who has been praised for her great attitude even during late hours.
Customers often recommend the classic KFC menu items, such as the Crispy Yummers and the Original Recipe chicken. However, some have expressed concerns about the potato wedges, stating that they received a mix of fries instead. Prices may be a bit high, but the overall experience is still worth a visit for KFC enthusiasts. There are suggestions for management to improve training and address order accuracy to enhance the customer experience.