Homeless persons were in the shop. They were not the most pleasant people.
Atmosphere: 3
Food: 5
Service: 5
Katie Overbeek
I am so happy with the service at this Biggby location! Rae was so accommodating and helpful, and more than willing to go the extra mile to help me and answer all of my questions. Thank you, Rae! You made my day!
Service: 5
Sandra Lyttaker
This Bigby is filthy, workers standing around on their phones instead of cleaning, floor is always dirty and alot of homeless people hanging around in
Atmosphere: 1
Food: 3
Service: 4
Madison Downing
went into the monroe biggby location today with my girlfriend. we’ve been in here a couple times before and have never had any issues. to preface, i work at the biggby in brownstown. ordered a banana split cream feeeze for my girlfriend which is the only drink she ever gets from biggby. the baristas this morning 12/18/23 admitted to not knowing this drink because they could not find it in their computer and they said that they had not made it before. they made it with orange juice because that’s what their list on the wall says (the list on the wall is wrong). at this point it was still not a big deal. my girlfriend and i both tried it with orange juice (this drink is supposed to be milk and not oj - which i know because i make it all the time). it was gross with oj so i asked if that’s what the did, they said yes. i said it’s supposed to be made with milk. they proceeded to argue with me about it. i asked them to re do it with milk and they did but had bad attitude and still made it wrong with missing ingredients. if they were to look up the recipe on the computer i promise it will say milk and not oj. like i said, it was not that deep until they got snippy and argued about it. maybe recheck your drink recipes on the wall with the ones in the computer.
Atmosphere: 2
Food: 4
Service: 1
Cody Allen
I get the same thing every time I ever go to a biggby and it’s NEVER consistent. Always tastes different. Iced coffee with caramel and oat milk. And the staff always either looks miserable or they are rude as heck. One girl in particular is extremely rude and quiet and cold toward me the moment I walk in every single time. I see other bad reviews about her as well, which makes me wonder why she is still employed. I didn’t want to tip because of how rude she was, but that just isn’t in my nature. This is why I come to this biggby less and less. Eventually I think I’m going to stop because they are always grumpy.
Atmosphere: 2
Food: 2
Service: 1
David Stephenson
The staff is very friendly and they welcome my dog with a pup cup every day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Blueberry Muffin
Simple Master Jedi
Went in today, and they were very nice (even when I cracked a dad joke and a ghost display) and were very fast at getting my drink.
Atmosphere: 5
Food: 5
Service: 5
Robin Coon
Biggbee coffee has delicious Blueberry muffins and offers friendly service and is also convenient for college commuters using the bus system!
Atmosphere: 5
Food: 5
Service: 5
Michael Stanton
Nice little city location. No drive thru but nice seating.
Atmosphere: 4
Food: 4
Service: 4
Scott Rammler
The order giver mumbled the drinks as they came out. "Mmhdhu?" "Ghhpoft?". She also spoke softly so asking her to repeat the drink didn't help. They also lost my drink order. I had to give my receipt, good thing I got one, to another employee to get them. 25 minutes after ordering is when I got my two drinks. I was hoping they both would be amazing. They both were eh. Long waits, losing an order, and then having it come out as average will drive me to another company.
I wish I could give 0 stars. DEAF PEOPLE ARE NOT WELCOME HERE. I told the worker I could not hear due to my hearing aid being broken, and was told I had to leave and pointed to the exit! The barista was a young black female, and is the sole reason I will never be going to this biggby ever again. Go to the ice cream door next door instead!
Kenzie Bekkering
I got a parking ticket because there was no free parking and I wasn’t about to pay for
Atmosphere: 1
Food: 4
Service: 5
Rick Vanover
Solid coffee shop, good bagel sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Angelia Morgan
Very friendly and helpful. Good service.
Atmosphere: 5
Food: 5
Service: 5
Declan Ashton
Staff was professional and kind. Recommended for a quick self serve quality coffee.
Homeless persons were in the shop. They were not the most pleasant people.
Atmosphere: 3
Food: 5
Service: 5
I am so happy with the service at this Biggby location! Rae was so accommodating and helpful, and more than willing to go the extra mile to help me and answer all of my questions. Thank you, Rae! You made my day!
Service: 5
This Bigby is filthy, workers standing around on their phones instead of cleaning, floor is always dirty and alot of homeless people hanging around in
Atmosphere: 1
Food: 3
Service: 4
went into the monroe biggby location today with my girlfriend. we’ve been in here a couple times before and have never had any issues. to preface, i work at the biggby in brownstown. ordered a banana split cream feeeze for my girlfriend which is the only drink she ever gets from biggby. the baristas this morning 12/18/23 admitted to not knowing this drink because they could not find it in their computer and they said that they had not made it before. they made it with orange juice because that’s what their list on the wall says (the list on the wall is wrong). at this point it was still not a big deal. my girlfriend and i both tried it with orange juice (this drink is supposed to be milk and not oj - which i know because i make it all the time). it was gross with oj so i asked if that’s what the did, they said yes. i said it’s supposed to be made with milk. they proceeded to argue with me about it. i asked them to re do it with milk and they did but had bad attitude and still made it wrong with missing ingredients. if they were to look up the recipe on the computer i promise it will say milk and not oj. like i said, it was not that deep until they got snippy and argued about it. maybe recheck your drink recipes on the wall with the ones in the computer.
Atmosphere: 2
Food: 4
Service: 1
I get the same thing every time I ever go to a biggby and it’s NEVER consistent. Always tastes different. Iced coffee with caramel and oat milk. And the staff always either looks miserable or they are rude as heck. One girl in particular is extremely rude and quiet and cold toward me the moment I walk in every single time. I see other bad reviews about her as well, which makes me wonder why she is still employed. I didn’t want to tip because of how rude she was, but that just isn’t in my nature. This is why I come to this biggby less and less. Eventually I think I’m going to stop because they are always grumpy.
Atmosphere: 2
Food: 2
Service: 1
The staff is very friendly and they welcome my dog with a pup cup every day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Blueberry Muffin
Went in today, and they were very nice (even when I cracked a dad joke and a ghost display) and were very fast at getting my drink.
Atmosphere: 5
Food: 5
Service: 5
Biggbee coffee has delicious Blueberry muffins and offers friendly service and is also convenient for college commuters using the bus system!
Atmosphere: 5
Food: 5
Service: 5
Nice little city location. No drive thru but nice seating.
Atmosphere: 4
Food: 4
Service: 4
The order giver mumbled the drinks as they came out. "Mmhdhu?" "Ghhpoft?". She also spoke softly so asking her to repeat the drink didn't help. They also lost my drink order. I had to give my receipt, good thing I got one, to another employee to get them. 25 minutes after ordering is when I got my two drinks. I was hoping they both would be amazing. They both were eh. Long waits, losing an order, and then having it come out as average will drive me to another company.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
I wish I could give 0 stars. DEAF PEOPLE ARE NOT WELCOME HERE. I told the worker I could not hear due to my hearing aid being broken, and was told I had to leave and pointed to the exit! The barista was a young black female, and is the sole reason I will never be going to this biggby ever again. Go to the ice cream door next door instead!
I got a parking ticket because there was no free parking and I wasn’t about to pay for
Atmosphere: 1
Food: 4
Service: 5
Solid coffee shop, good bagel sandwiches.
Atmosphere: 4
Food: 5
Service: 4
Very friendly and helpful. Good service.
Atmosphere: 5
Food: 5
Service: 5
Staff was professional and kind. Recommended for a quick self serve quality coffee.