Domino's Pizza

1025 Division Ave S, Grand Rapids
(616) 475-5555

Recent Reviews

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Peter Wampler

Worst Dominoes pizza I have ever had. Avoid this restaurant. Virtually no cheese. What little cheese present was distributed in clumps onto 1-2 slices, no discernible sauce, toppings also clumped onto 1-2 slices and absent on others, slices barely cut so pieces had to be torn from one another. Ordered 7 large assorted pizzas and all 7 were very sub-quality.

Atmosphere: 2

Food: 1

Service: 2

Ken barney

Pizza was hot and fresh cooked to order fast friendly service

Atmosphere: 5

Food: 5

Service: 5

Connor Clark

Domino’s needs to investigate and close you guys. 100% the worst experience i’ve ever had. 4+ hr wait.

Atmosphere: 1

Food: 1

Service: 1

Angela Graham

I ordered a pizza on 1/18/2025 they were apparently busy so instead of getting upset about the long wait. I waited. And waited and waited. Finally it was 1.22 a.m. and i thought. "They close at 1a.m. let me see if they tried to call me." No call. "Let me see if they emailed me?"
I check my email and at 12.34a.m. I see an email saying Sorry about my delivery. I'm thinking. What delivery? I haven't heard anyone at my door?. I look outside and my order was on my front porch in the freezing cold.

I couldn't eat it for fear of what could have happened to it being outside that long without me knowing it. Plus it was cold almost frozen! I spoke to a manager this morning who was very nice and cordial only to later speak to someone who told me that they were not supposed to let me know they were coming even tho the delivery took 2 hours. They were not supposed to let me know anything because I prepaid my order!

This will be the reason they go out of business. Treating a customer like their money doesn't matter is inexcusable. Talking to me in a condescending fashion is also inexcusable. No one wants their pizza left on the porch at 12.30a.m. im the winter freezing cold. I deserved a courtsey call to alert me that the driver was on his/her way. Now I've wasted my time money and efforts. I won't ORDER again EVER FROM THEM
WOULDNT RECCOMMEND.

Pizza hut wouldn't have never done that!

Food: 1

Service: 1

Cassie barnes

Hair cooked in my pizza

Food: 1

Caleb Alfaro

Legend has it Daniel is still preparing my order. I ordered Pizza and it never made it past preparation. After 1 hour and 40 minutes I gave up on getting my pizza. Daniel I'm am extremely disappointed. I expected more from you Daniel. I guess I shouldn't have expected anything from Domino's in the first place.

Edit: I just got the pizza 4 hours after ordering. It was 3:30 am. It was cold.

Otis Bontrager (Juicey Juice)

In the past 3ish years, I've probably only gotten 10 pizzas from here. Each time The food was delicious and the staff was kind.

Atmosphere: 5

Food: 5

Service: 5

FREE ONE

25 bucks and 3 hours later I finally have my cold pizzas thrown on the ground,then the delivery driver gets mad at me because he cannot find the house.on top of all this he gave me the final price 25.06 with tip.Tip is optional buddy

Torrin Cook

Domino's is okay for fast food pizza. This particular location is understaffed and cut their hours not not match ordering via the app. They need to get it together.

Atmosphere: 1

Food: 3

Service: 1

Ryan Dame

Hour and 45 minutes to deliver a one-topping pizza less than half a mile away and it's cold on arrival. Wish I had read the reviews of this site before placing an order. Seems to be an extremely common occurrence that quality and service don't matter.

Dakota T

Took nearly 2.5 HOURS to get my food delivered. Called 2 times to ask about it and was told 20 minutes each time. I don't know if it is a failure of staff or failure of management.

Atmosphere: 3

Food: 3

Service: 1

thebo22 ray

I ordered on Sunday at 10:30 order was estimated to be here by 11:25 at the latest i called at 11:30 as the order has not showed was told midnight and that they didn't even start the order because they only had one driver called a hour later at 12:30 midnight and got nothing response because the store is closed i used the last little chunk of my change on that order and have not received a refund or food so now me and my family are sitting here hungry with out and cash to order from a place that is open and might actually deliver on their promise SMH

Atmosphere: 1

Food: 1

Service: 1

JoshInMakeup

Placed an order and then heard nothing for over 4 hours. Tried to contact the store to cancel the order and they never picked up.
Delivered my food nearly 5 hours after I placed the order that I no longer wanted as is was close to midnight.
Tried to contact support and they offered me coupons and then ghosted me.

Service: 1

Mark

Man, forget this location... They forgot cheese, onions and peppers on my philly sub, and put super light cheese on my pizza, then refused to do anything about it because I ate it anyway. Also, both pizza and sub were barely cut; more like only scored. :/

Atmosphere: 2

Food: 1

Service: 2

Sunrise Singh

The white lady in front need to change.. she look unhygienic (never took shower i think) dirty hair .. i love going there but whnever i saw her infront don’t feel good… i don’t mean to judge anyone if u working in food field u hv to b clean urself first so u look decent.. its my opinion idk abt others…

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