We arrived at this IHOP in Grand Rapids, MI by noon. It was quite busy, but we didn't really wait too long. Our server was pleasant, but we had to remind her 3 times that we needed another set of utensils. The two of us ordered the same thing (cooked the exact same way), except for one changed item. My eggs were cooked correctly, but my hash browns & toast weren't even close. My sister's eggs had hard yolks from being overcooked, her toast was barely toasted and hash browns were barely cooked & a tiny amount (compared to mine). She sent her plate back. When the server returned, the eggs were okay, but nothing else had been corrected. We assume it was the same cook, but the same orders resulted in different ends. She couldn't send it back again because a medical condition meant she couldn't wait any longer to eat. Won't be back here.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Coffee Pot
Joe Wilson
This place looked closed at 3pm in the afternoon. The breakfast was awful
Atmosphere: 1
Food: 1
Service: 1
William Deal
We had to wait for a waitress to take our order, probably 10 mins. Then, I had to ask for someone to take our order. My order was wrong not what I ordered. So ate half because didn't want to wait for another order. Worst service I have had in a long time. Needless to say I won't be coming back.
Atmosphere: 5
Food: 2
Service: 1
Salty ChipmunkXx
I showed up at this ihop about 2:35 in the morning after a long night at work and just wanted a simple burger and fries and what I got was, “I’ll be with you in a minute” and waited over 1 hour and a half for just for one order and the restaurant was busy but only a quarter of the restaurant capacity was being used and the waitress spent most of her time helping the customers at seated tables and talking to her colleague cooking behind the grill and paid little attention to the take out counter at the front door if I could go back and change anything about that situation I would have left after about 20 minutes. But that didn’t happen. -100 Stars quite possibly the worst dinning experience I have ever had period. I would consider got to dennys.
Atmosphere: 1
Food: 3
Service: 1
Tracey Gunter
I ordered a breakfast "bowl", but in a wrap instead. It had chicken, veggies, cheese in it with a delicious slightly browned wrap. It was SO GOOD!! The waitress asked how we liked our food, and I told her that mine was incredible...she said that the cook was a 17 year old boy who gets so many compliments on his food. That young man can cook!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sampler Platter, Wheat Toast, Breakfast Sampler, Hash Browns, Buttermilk Pancakes and Ring Onions, Coffee Pot, French Toast
Samuel Bucher
Last meal with my daughter and baby grandson before heading to the airport and flying out. Nothing about it was good. Dirty, uncaring staff, mediocre food would have been an improvement. Glad I dont live near it and glad I have other options. If you do, stay away from here.
Atmosphere: 1
Food: 1
Service: 1
marlee church
Completely messed up our whole order plus getting an order that wasn’t ours, not to mention not getting three sides or asked if we needed refills.
Atmosphere: 1
Food: 1
Service: 1
Patrick DaMann
Staff greeted me as soon as I entered the restaurant. Everything from the Hostess and customer service was 5 stars.Thank You IHOP Grand Rapids 28th Street
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Waffle
Cup O' Coffee
Not great, not awful. However, going before noon, I'd rate 4 stars, service is much better then. But I do go moreso around dinner, and every single time I do, service is VERY slow, waiters aren't necessarily rude, but they're clearly miserable. Can't say I blame them tbh. They always get my food right in the morning, the few times I have gone then but most of the time in the afternoon, something is always missed or messed up
Atmosphere: 2
Food: 3
Service: 2
Nathan Johnston
only had one cook so it took a bit but it was really
Great service. Average atmosphere for a breakfast place. I was disappointed with the Bacon Temptation Omelette. I really expected more bacon than tomato.
Atmosphere: 3
Food: 3
Service: 5
Mike Montgomery
Nice and clean, took our order, then came back and informed us of what they were out of. Made of for it, though, when one of the orders had the wrong toppings and brought the correct along with the incorrect one for free.
Our waiter was so nice and did his absolute best but the cooks just didn’t give a flying f. The food was honestly almost cold and terrible and nowhere near worth the money. The toast came out cold and hard as a rock. French toast came with nothing that I ordered on it. Hashbrowns were burnt and also underdone. Quesadilla came with onions when we asked for none. They were out of 4 different appetizers. Honestly wack. Never again. I hope the sweet waiter finds a better job.
Atmosphere: 2
Food: 1
Service: 5
Bobbie Ariel
So today around 12:30am, I had gone here and ordered a cali turkey melt. What I had gotten was chicken on MOLDY bread, with a small glob of sauce. Our server was amazing and didn’t have me and my bf pay for the meal.
Atmosphere: 3
Food: 1
Service: 5
Joanne Sanford
Got seated right away, took forever to get our food after we ordered and didn't get silverware until after our food got there. Had to wait a fee minutes for it also because our server was doing something weird. The food was pretty good thought. Could have given a little more toppings on my strawberry cheesecake waffle tho. Overall I would recommend if you aren't that picky about waiting or slow service. If it's just good food you want then this is the place.
We arrived at this IHOP in Grand Rapids, MI by noon. It was quite busy, but we didn't really wait too long. Our server was pleasant, but we had to remind her 3 times that we needed another set of utensils. The two of us ordered the same thing (cooked the exact same way), except for one changed item. My eggs were cooked correctly, but my hash browns & toast weren't even close. My sister's eggs had hard yolks from being overcooked, her toast was barely toasted and hash browns were barely cooked & a tiny amount (compared to mine). She sent her plate back. When the server returned, the eggs were okay, but nothing else had been corrected. We assume it was the same cook, but the same orders resulted in different ends. She couldn't send it back again because a medical condition meant she couldn't wait any longer to eat. Won't be back here.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Coffee Pot
This place looked closed at 3pm in the afternoon. The breakfast was awful
Atmosphere: 1
Food: 1
Service: 1
We had to wait for a waitress to take our order, probably 10 mins. Then, I had to ask for someone to take our order. My order was wrong not what I ordered. So ate half because didn't want to wait for another order. Worst service I have had in a long time. Needless to say I won't be coming back.
Atmosphere: 5
Food: 2
Service: 1
I showed up at this ihop about 2:35 in the morning after a long night at work and just wanted a simple burger and fries and what I got was, “I’ll be with you in a minute” and waited over 1 hour and a half for just for one order and the restaurant was busy but only a quarter of the restaurant capacity was being used and the waitress spent most of her time helping the customers at seated tables and talking to her colleague cooking behind the grill and paid little attention to the take out counter at the front door if I could go back and change anything about that situation I would have left after about 20 minutes. But that didn’t happen. -100 Stars quite possibly the worst dinning experience I have ever had period. I would consider got to dennys.
Atmosphere: 1
Food: 3
Service: 1
I ordered a breakfast "bowl", but in a wrap instead. It had chicken, veggies, cheese in it with a delicious slightly browned wrap. It was SO GOOD!! The waitress asked how we liked our food, and I told her that mine was incredible...she said that the cook was a 17 year old boy who gets so many compliments on his food. That young man can cook!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sampler Platter, Wheat Toast, Breakfast Sampler, Hash Browns, Buttermilk Pancakes and Ring Onions, Coffee Pot, French Toast
Last meal with my daughter and baby grandson before heading to the airport and flying out. Nothing about it was good. Dirty, uncaring staff, mediocre food would have been an improvement. Glad I dont live near it and glad I have other options. If you do, stay away from here.
Atmosphere: 1
Food: 1
Service: 1
Completely messed up our whole order plus getting an order that wasn’t ours, not to mention not getting three sides or asked if we needed refills.
Atmosphere: 1
Food: 1
Service: 1
Staff greeted me as soon as I entered the restaurant. Everything from the Hostess and customer service was 5 stars.Thank You IHOP Grand Rapids 28th Street
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Waffle
Not great, not awful. However, going before noon, I'd rate 4 stars, service is much better then. But I do go moreso around dinner, and every single time I do, service is VERY slow, waiters aren't necessarily rude, but they're clearly miserable. Can't say I blame them tbh. They always get my food right in the morning, the few times I have gone then but most of the time in the afternoon, something is always missed or messed up
Atmosphere: 2
Food: 3
Service: 2
only had one cook so it took a bit but it was really
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Great service. Average atmosphere for a breakfast place. I was disappointed with the Bacon Temptation Omelette. I really expected more bacon than tomato.
Atmosphere: 3
Food: 3
Service: 5
Nice and clean, took our order, then came back and informed us of what they were out of. Made of for it, though, when one of the orders had the wrong toppings and brought the correct along with the incorrect one for free.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breakfast Sampler, Hash Browns
Our waiter was so nice and did his absolute best but the cooks just didn’t give a flying f. The food was honestly almost cold and terrible and nowhere near worth the money. The toast came out cold and hard as a rock. French toast came with nothing that I ordered on it. Hashbrowns were burnt and also underdone. Quesadilla came with onions when we asked for none. They were out of 4 different appetizers. Honestly wack. Never again. I hope the sweet waiter finds a better job.
Atmosphere: 2
Food: 1
Service: 5
So today around 12:30am, I had gone here and ordered a cali turkey melt. What I had gotten was chicken on MOLDY bread, with a small glob of sauce. Our server was amazing and didn’t have me and my bf pay for the meal.
Atmosphere: 3
Food: 1
Service: 5
Got seated right away, took forever to get our food after we ordered and didn't get silverware until after our food got there. Had to wait a fee minutes for it also because our server was doing something weird. The food was pretty good thought. Could have given a little more toppings on my strawberry cheesecake waffle tho. Overall I would recommend if you aren't that picky about waiting or slow service. If it's just good food you want then this is the place.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Strawberry, Waffle