Starbucks Coffee Company
$ • Coffee Shops
Hours:
5070 28th St SE, Grand Rapids
(616) 975-0805
About Starbucks
Customers' Favorites
Starbucks Reviews
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The staff today, around 10:30 am, were dealing with a very difficult Karen/Ken customer. They handled it incredibly well. Despite dealing with him they kept their composure and continued to help other customers. Thank you to all of you dealing with that situation!
The barista Eliza deserves a ton of credit. I wasn't at this location for 8 months (I'm only out here for work in the winter), and she remembered me! As someone who worked in the service industry, that's special right there.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Starbucks Coffee Company is highly appreciated for its friendly and welcoming staff, who are always cheerful, kind, and eager to serve. Customers often mention that the location is clean and the service is fast, with many receiving their orders within just a few minutes. The team consistently provides professional and helpful service, creating a positive atmosphere for regular visitors and those stopping by during busy mornings or stressful days. The drive-through staff are especially noted for their great energy, making the experience enjoyable. Customers also value their positive interactions, even when issues arise; for example, one customer received a free coffee after a less-than-ideal previous experience, highlighting the staff’s friendly attitude. Many regulars enjoy visiting before work, appreciating the good drinks and the staff’s ability to remember their preferences. Overall, Starbucks 28th Street and Cascade locations are praised for maintaining a clean environment, excellent service, and a friendly team that boosts customers' days.