Jimmy John's

63 Monroe Center St NE, Grand Rapids
(616) 235-4500

Recent Reviews

Neen Menke

I keep having bad experiences at this Jimmy John’s. My first bad experience was I had food delivered to work and I couldn’t afford to tip that day and the delivery driver asked my works front desk why I wouldn’t tip then she called me to ask if I would like to add a tip. Very unprofessional. It also seems like every time I order they don’t update the tracking when they drop off so food has sat at the front desk for awhile. Today I got a little John which I always do but there was barely anything on it. There was hardly any meat. This location is not great at all.

Daniel Wesolowski

Lettuce wrap excellent

Atmosphere: 5

Food: 5

Service: 5

Anthony Rifki

Bratty clerks Don't listen to your order, try to charge you for the wrong food then blame you. Not coming

Service: 1

Steve Hammond

This is the lowest rating I have ever given them. I ordered the turkey Tom and it only came with one slice of turkey. So disappointing. Not good guys, not good!

Atmosphere: 3

Food: 2

Service: 3

Robin Coon

Still a great bargain with their little john subs you can eat a meal for under $10 with chips & a pop, bustling location so be prepared it gets busy but the subs are good!

Atmosphere: 5

Food: 5

Service: 5

Angelia Morgan

The guy that took my order was so very rude. We were the only ones in there and he acted as if I was holding up the line. My son likes to go there, and that will be the only reason I will ever go back. They should vet their people better. The food was very good.

Atmosphere: 4

Food: 4

Service: 2

shyla lopez

Such nice people the inside is very clean and their food is always very fresh and delicious!!

Atmosphere: 5

Food: 5

Service: 5

Keegan Good

I am 1.1 miles away and they won't deliver. Parking is a nightmare too.

Atmosphere: 1

Food: 4

Service: 1

Robert Benson

Nice place, but I visited during lunch hour so a bit crowded. Still the food was good and the staff were friendly and courteous.Vegetarian options: There are some options and even at least one submarine sandwich that is fully vegetarian.Kid-friendliness: Rather kid friendly with some menu options for little tummies.Wheelchair accessibility: Some wheelchair access and a couple of tables.Dietary restrictions: Ordering staff are willing to work with the customer about dietary restrictions.

Atmosphere: 3

Food: 4

Service: 4

Melissa Looman

Always quick delivery, aways accurate. My go-to for a quick lunch during work!

Mathias Schutte

Always love going here and their other locations

Atmosphere: 5

Food: 5

Service: 5

Malia Cody

Usually I would give jjs a great review but this time, ordering from their website, their workers really messed up our order today. In addition to taking a long time to get here.There were no modifications done to the sandwiches. So the ones that I requested no mayo and no tomatoes on, all had mistakes. We found burnt paper, and hair inside another sub. And when the order arrived it was covered in soda.These workers for this order really brought my opinion of this place down.

Alice K.

After walking downtown shopping we stopped in for a snack. This restaurant is located in the center of the shopping district, close to the arena.

Elizabeth Yard

Doesn't matter if the order is incorrect, if you order something and they deliver something you're stuck paying for it. Not surprising you're supposed to add the tip before you see the order.

Terese Acou

One of my favorite, quick go-to places downtown for lunch.

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