McDonald's

5105 28th Street Southeast, Grand Rapids
(616) 942-9292

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Recent Reviews

Younger staff you can tell no one is ok with working there. Some window staff communicated well and some didn't. My personal odd and questionable moment today window staff handed out drinks and stopped with a frappe looked at the side of the cup like something was in it and walked around the corner and a coworker was asking if he didn't like something and didn't get it back till much later while waiting parked by the railing. Food was good and correct. (Wondering...
This is an awkward McDonald's there is no human to take your order, only selfserv touch screens. There were four screens but only one was functional and it was in use. I waited for a turn to order for almost 10 minutes then gave up and went back out to the drive thru. The eating area also had 5-6 people sitting back near the bathrooms with plastic garbage bags of belongings and sleeping bags piled nearby, it felt sketchy.
Never thought I’d leave a comment about McDonald’s. Loved this branch!!! Clean, yummy, food looks freshly cooked, no junkies inside, everyone is polite, super clean. And the burgers didn’t look like someone sat on them!! ❤️

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