McDonald's

1240 S Division, Grand Rapids
(616) 452-0266

Recent Reviews

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lisa Angora

Workers where super unprofessional and unprepared, kept getting my order wrong even with the receipt in their hand.

Atmosphere: 1

Food: 1

Service: 1

Talia Aleman

Worst Customer Service.
Somehow took the wrong order, then yelled at me at the window and called me a Devil and told me to move while I was trying to correct the issue.
Terrible, Rude, Dis functional.
Worst Customer Service I've ever experienced.

Atmosphere: 1

Food: 1

Service: 1

Chirstopher Leach

They wouldn’t let me charge my phone to pay for my food they told me that I had to pay for something to charge my phone and I’m not here and one time the food took a while getting done I’ll not be coming back here customer service is not good

Atmosphere: 3

Food: 3

Service: 2

Brissa Gutierrez

Ordered a medium Dr Pepper and was given a small when I proceeded to tell the it’s a small they wanna say it’s a medium, it’s medium for cafes not fountain I work at McDonald’s myself I know the difference 🤦🏿‍♂️

Atmosphere: 2

Food: 2

Service: 2

DuploA Anes

So rude and complicated

Atmosphere: 1

Food: 1

Service: 1

Sonny Perez

They messed up my order and I used the app

Atmosphere: 3

Food: 1

Service: 1

Gary Kortas Jr

They are McDonald's and I have been good.

Anthony Davidson

It's cool

Atmosphere: 5

Food: 5

Service: 5

ISSELMOU EBABE

Bad service 👎🏼👎🏼👎🏼👎🏼👎🏼🤢🤮🤮🤮🤮🤮🤮🤮🥵🤮🤮🤮🤮🤮🤮🤮

Aiden Sarres

I’m convinced the people that work here are just here to be here. If you have half an hour to waste at a drive thru, swing by.

Eduardo Archeval

I am extremely disappointed with my recent experience ordering through the McDonald’s app. I placed my order, was told to park, and waited for over 10 minutes with no one bringing my food. I called the store, but no one answered the first time. When I called again, the response I got was simply, “Sorry, we were busy.”

I understand that things can get hectic, but I am also a paying customer and I expect at minimum either my food or proper communication. Instead, I lost my entire break waiting, received nothing, and this is not the first time this has happened. This is now the second time I’ve paid for an order and left without receiving my food or my money back.

This level of service is unacceptable. Customers should not be paying for food they never receive, and being brushed off with a quick “sorry” only adds to the frustration.

Atmosphere: 1

Food: 1

Service: 1

Terron young

The most unprofessional spot I've ever been to. Forgot my fries, ordered a 10 piece nugget they gave me a 4 pc, missed my Carmel frappe. Plus the workers in the back were just swearing at each other for no reason.

Atmosphere: 1

Food: 2

Service: 1

alayha elam

almost the worst mcdonald’s i’ve ever been too. The workers were okay but the food was terrible burgers were cold and didn’t have the right specialties, and i ordered a large fry and it was only filled like a small.

Atmosphere: 1

Food: 1

Service: 3

MR bootleg

The best hot allways

Atmosphere: 5

Food: 5

Service: 5

Kai

Tell me how I ordered a two cheese burger meal and only got one burger, no fry. DoorDash offered me two dollars and didn’t even allow me to say the burger was missing. Then I called and they declined me twice😂if yall don’t wanna work quit? Other people need jobs

Food: 1

Service: 1

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