This is usually our favorite pizza place but on Halloween it was a disaster. We ordered at 4 knowing it would be busy. After ordering the app said it would be 45 minutes to an hour for carryout which seemed a little extreme. If we would have known that we would have ordered somewhere else. After 55 minutes the tracker still hadn't moved but my husband headed out anyway assuming the tracker wasn't working. Ten minutes later he was told it wasn't ready. After waiting 30 more minutes it was finally ready. As usual we didn't get the extra sauces we paid for and had to ask for them. When he got it home and we opened the boxes we were immediately disappointed. We ordered 2 pizzas and breadsticks. Neither pizza was cut, at all. One pizza had an air bubble so big it was literally half the pizza so half the pizza didn't have toppings. The garlic dipping cup had exploded in the other pizza box and was all over the pizza. The breadsticks we ordered with seasoning and they were plain. All the food was cold. You would think after waiting over an hour and a half for food it would at least be hot. We ended grabbing food on our way to trick or treat with our kids as the pizza was inedible. I tried calling but didn't get through. I called the next day but was hung up on. I finally complained through the survey they sent me and they gave me a coupon for $20 off menu priced pizzas. That's not even enough to cover one menu priced pizza! Their deals are cheaper than that. We usually get pizza here every week but I guess we'll be going somewhere else since they don't seem to care about returning customers.
Atmosphere: 1
Food: 1
Service: 1
ricardo saucedo
Having doordash delivery sucks they never have everything we ordered. They never check what's in the receipt.
DavidRay Runyon
Cheese bread was so thin and hard it looked un-baked. Cut in a strange pattern looks like some pieces are missing.
One pizza had only 20% Cheese on top.
Second pizza came with only a pepper stem. Looked like someone ate the pepper and tossed the stem in the box. Why?
Third pizza (G-free) turned out fine.
Food: 1
Service: 3
Brenda Vega
What a great lady at this location. Very helpful and pleasantly kind.
Atmosphere: 5
Food: 5
Service: 5
John Trimberger
Papa John's is no good.
Food: 1
Service: 1
Austin
It's really good pizza I've been sleeping on Papa John's for awhile but I gotta so it's really good and really cheap too the spicy Italian is amazing and the BBQ chicken Hawaiian is superb don't do what I've done and get some Papa John's today!!!!
Charles Trudeau
Thought I'd try Papa John's again after nearly a decade. the girl at the counter wasn't the most pleasant. But she said it's customer appreciation day after I presented a coupon. so I got the one topping just cheese. Pizza came out in a reasonable amount of time but it had basically no sauce and not that much cheese. A far cry from what I've had years ago and seen in advertising from Papa John's . And as a customer I felt like this had to be the crew not taking pride in making good pizza or just dont care about customers to make a crappy pizza on a "customer appreciation day" seemed off. Good news is I won't ever come back. So there won't ever be another complaint.
Atmosphere: 3
Food: 1
Service: 2
Jo-C Coleman
This is our local Papa Johns. It is always great pizza. We always do pick up. The order is always correct. There isn't a dine in so the atmosphere is always, get it and go. The food served here is never disappointing.
Atmosphere: 5
Food: 5
Service: 5
Genesis Loy
We received our “wings” as they called them, which were literally just pieces of chicken with three tiny lines of sauce. Absolutely ridiculous, I have a picture but for some reason there is nowhere to attach one.
Atmosphere: 1
Food: 1
Service: 1
Frank Lopez
Horrible customer service, the lady behind the counter is quite the Karen and needs to get a grip and treat customers properly.
Great place and people. Just bad location...small parking lot and drive access isn't great
Atmosphere: 5
Food: 5
Service: 5
Joseph Jennings
Poopy John's Pizz. Lost their way. Used to use quality ingredients, now they use garbage sauce and garbage cheese. Worse ingredients, Worse Pizza. Poopy John's.
Atmosphere: 1
Food: 1
Service: 1
Kaylin
This location is the best in the area. The staff is always nice and accommodating, and the pizzas come out more quickly than other locations I’ve ordered from.
I ordered the burger pizza (no meat, and extra pepperoncini) which came with extra burger sauce for dipping. I definitely recommend!
Vegetarian options: There’s a veggie pizza and of course you can ask them to remove the meat from any specialty pizza
Parking: A small lot but I’ve never struggled to park
Kid-friendliness: Kids love pizza!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheesy Burger Pizza
Cee Cee Leary
Ordered the xl New York style pepperoni pizza got the pizza cheese only, called spoke with the let’s call her “Becky” said she would take care of it get the second pizza cheese only again wth nobody knows what the hell a pepperoni is then “Becky” wanna try to get jazzy girl if you don’t go learn what a pepperoni is fr…….. I definitely had time to go there with her but all I wanted is what I paid for my NY style pepperoni pizza, ?
This is usually our favorite pizza place but on Halloween it was a disaster. We ordered at 4 knowing it would be busy. After ordering the app said it would be 45 minutes to an hour for carryout which seemed a little extreme. If we would have known that we would have ordered somewhere else. After 55 minutes the tracker still hadn't moved but my husband headed out anyway assuming the tracker wasn't working. Ten minutes later he was told it wasn't ready. After waiting 30 more minutes it was finally ready. As usual we didn't get the extra sauces we paid for and had to ask for them. When he got it home and we opened the boxes we were immediately disappointed. We ordered 2 pizzas and breadsticks. Neither pizza was cut, at all. One pizza had an air bubble so big it was literally half the pizza so half the pizza didn't have toppings. The garlic dipping cup had exploded in the other pizza box and was all over the pizza. The breadsticks we ordered with seasoning and they were plain. All the food was cold. You would think after waiting over an hour and a half for food it would at least be hot. We ended grabbing food on our way to trick or treat with our kids as the pizza was inedible. I tried calling but didn't get through. I called the next day but was hung up on. I finally complained through the survey they sent me and they gave me a coupon for $20 off menu priced pizzas. That's not even enough to cover one menu priced pizza! Their deals are cheaper than that. We usually get pizza here every week but I guess we'll be going somewhere else since they don't seem to care about returning customers.
Atmosphere: 1
Food: 1
Service: 1
Having doordash delivery sucks they never have everything we ordered. They never check what's in the receipt.
Cheese bread was so thin and hard it looked un-baked. Cut in a strange pattern looks like some pieces are missing.
One pizza had only 20% Cheese on top.
Second pizza came with only a pepper stem. Looked like someone ate the pepper and tossed the stem in the box. Why?
Third pizza (G-free) turned out fine.
Food: 1
Service: 3
What a great lady at this location. Very helpful and pleasantly kind.
Atmosphere: 5
Food: 5
Service: 5
Papa John's is no good.
Food: 1
Service: 1
It's really good pizza I've been sleeping on Papa John's for awhile but I gotta so it's really good and really cheap too the spicy Italian is amazing and the BBQ chicken Hawaiian is superb don't do what I've done and get some Papa John's today!!!!
Thought I'd try Papa John's again after nearly a decade. the girl at the counter wasn't the most pleasant. But she said it's customer appreciation day after I presented a coupon. so I got the one topping just cheese. Pizza came out in a reasonable amount of time but it had basically no sauce and not that much cheese. A far cry from what I've had years ago and seen in advertising from Papa John's . And as a customer I felt like this had to be the crew not taking pride in making good pizza or just dont care about customers to make a crappy pizza on a "customer appreciation day" seemed off. Good news is I won't ever come back. So there won't ever be another complaint.
Atmosphere: 3
Food: 1
Service: 2
This is our local Papa Johns. It is always great pizza. We always do pick up. The order is always correct. There isn't a dine in so the atmosphere is always, get it and go. The food served here is never disappointing.
Atmosphere: 5
Food: 5
Service: 5
We received our “wings” as they called them, which were literally just pieces of chicken with three tiny lines of sauce.
Absolutely ridiculous, I have a picture but for some reason there is nowhere to attach one.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, the lady behind the counter is quite the Karen and needs to get a grip and treat customers properly.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My favorite when I'm in wyoming
Atmosphere: 5
Food: 5
Service: 5
Great place and people. Just bad location...small parking lot and drive access isn't great
Atmosphere: 5
Food: 5
Service: 5
Poopy John's Pizz. Lost their way. Used to use quality ingredients, now they use garbage sauce and garbage cheese. Worse ingredients, Worse Pizza. Poopy John's.
Atmosphere: 1
Food: 1
Service: 1
This location is the best in the area. The staff is always nice and accommodating, and the pizzas come out more quickly than other locations I’ve ordered from.
I ordered the burger pizza (no meat, and extra pepperoncini) which came with extra burger sauce for dipping. I definitely recommend!
Vegetarian options: There’s a veggie pizza and of course you can ask them to remove the meat from any specialty pizza
Parking: A small lot but I’ve never struggled to park
Kid-friendliness: Kids love pizza!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cheesy Burger Pizza
Ordered the xl New York style pepperoni pizza got the pizza cheese only, called spoke with the let’s call her “Becky” said she would take care of it get the second pizza cheese only again wth nobody knows what the hell a pepperoni is then “Becky” wanna try to get jazzy girl if you don’t go learn what a pepperoni is fr…….. I definitely had time to go there with her but all I wanted is what I paid for my NY style pepperoni pizza, ?
Recommended dishes: Pepperoni Pizza
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