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Pizza Delivery • $
“It's small but you know it actually was pretty decent. The pizza was made excellent and the customer service was really friendly. But if I'm in Grand Rapids and I'm going to get Pizza Hut I'd rather come here. Will definitely make a return visit.“
“I ordered online for pickup at the Plainfield location. I got held up at work, and couldn't make it on-time. I called and asked if it was possible to get it delivered. I spoke to Michelle and she was absolutely the sweetest. She went above and beyond to help change the order and had the best customer service I've ever experienced. Thank you so much, Michelle. You are one of a kind!! Very much appreciated. ☺️“
“Kids review: There was a lot of cheese. Very filling. Minimal sauce. The box design has been the same for 35 years. It smells good.
Gotta love kids who want to be like dad, giving reviews.
That said, we ordered two personal pans. They were fast and friendly with the kids as they picked them up.
The cheese one was indeed pretty heavy on the cheese and he did pick some of it off. They were both counting on eating more after, but they were both quite full after the personal pans.
Ordered on a Monday at 4:32 PM and picked up at 4:46 PM, earlier than the 15 minute estimated time and it was ready.
Parking: Entering the parking lot is confusing. You need to use Avastar Parkway or you will enter a "Do not enter" way if you try to get in directly.“
“Took me almost an hour to order online due to their app being so slow, then put in my order for a free pizza via my hut rewards and the app never took it. I complained to the general mgr who said the hut rewards are a different entity than the restaurant, that I would have to call the 1-844 number, which I did, and they were closed...This is how places lose customers because they won't take care of their Indiscretions or put it on someone else and won't take care of the customer... Very poor service on Pizza Huts part... Don't think I will be going there again and will try someplace else to go...“
“After a small mixup on an order, the manager not only refunded me, but we were given a free pizza and breadsticks with a personalized letter. Outstanding customer service, and the food was excellent! We'll definitely be back to order again.“