Subway in Grand Rapids

“Awesome!!!! We stopped by to get lunch for all of us (7 of us) and we got a BIG VARIETY of subs, all different and the two guys working together were great!!! No problem at all!!! They got our order perfect!!!!! They were friendly as can be they knew exactly what they were doing talked like we all knew each other already!!! Excellent place!!! Highly recommend this place dine in or carry out!!!“

“Clean friendly and food made to my liking.

Vegetarian options: A nice variety of vegetarian subs or salad bowls.

Parking: Nice parking lot

Kid-friendliness: Seem to be kid friendly.

Wheelchair accessibility: Accessible“

“The only thing that was a miss was the cashier was talking on the phone or headset and bad mouthed the establishment. If I remember correctly, she said something about her pay or hours not being adequate.

And the pretzel was chewy..not very good.“

“My sub and service was good, but my fountain Sprite was disgusting and undrinkable. Idk if the taste is from a dirty machine or if it's their water. (Also the music inside is really loud but I am sensory sensitive so it might just be me)“

“The manager gave me the best ideas for my BMT. She also suggested a couple coupon apps I hadn’t heard of. I honestly felt better and happy after my time there today. I’m terrible with names. I believe her name is Sandy. She’s super cool. Thank you!“

“It's very rare these days to get good customer service. So, today when I went to this Subway to get lunch and received it... I had to share. All the ladies working were so friendly! I appreciate it this day and age when people aren't so nice. Great experience and I will be back. Thank you!“

“I came 15 mins before closing, not something Id do intentionally especially knowing employees are ready to shut downand go home, but the staff tonight was friendly and very accommodating to each customer before and after me. They work well together and appreciate them servicing us because we could've easily been turned away“

“SANNA WAS AMAZING! I STOPPED IN LATE NIGHT! AND SHE WAS EXTREMELY ACCOMMODATING!! IT WAS THE EVENING SO THEY WERE OUT OF A FEW THINGS BUT HER CUSTOMER SERVICE WAS AMAZING! I HAD VERY LONG DAY! SANNA MADE MY ENTIRE NIGHT! THIS WILL ALWAYS BE MY FAVORITE STORE HERE IN GRAND RAPIDS MI!“

“Is always a go to spot if I want some subway, its close to center of a lot of spots and houses, so easy to grab on the way. I usually do order to go, so I don't eat in a lot. But they make quality subs, and are most of the time pretty fast with them.

Also use subway coupon codes to save money or get extra, there is usually a couple active per month“

“It was a great experience. The two young women really were thorough and kind. Of course,They asked the right questions and communication was on point. We really appreciated it. Thanks so much. You both made us feel important. Much appreciated. They were great foot long subs too. Thanks again. Keep up the great work! You both were made for greatness,In this job.“

“They were definitely speedy about my pick up order and you could tell they had been busy tonight....but....and I hate to do it cause the food was still good for what it was. I get the cold cut combo (I like bologna) with provolone honey mustard, mayo, lettuce, black olives, on white. Now there was only 2 things, bread and cheese, and like I said it was still good for what it was. Plus, it was made good; no food falling out everywhere, no over saucing,, and looked good too. I just had this image in my head and when it was what I had envisioned, I was disappointed, but it was still good.... They guys were super nice to me too and I could tell they had been working their tales off. All is forgiven and believe me I would order from there again, in a heart beat!

Vegetarian options: You can just get a veggie sub, or a custom made salad.“

“Clean fresh and very personable kind staff .subs were excellent bread was fresh perfect .highly recommend to friends and family.

Vegetarian options: Veggies fresh cold crisp .

Parking: Lots of open big parking spaces.“

“I don’t know who was working tonight but when I tell you my sub was so delicious probably the best I’ve had in a while it was perfectly toasted but not hard the cheese was melted perfectedly the vegetables were cold which complimented the sub very well imma just need y’all to keep it up because tonight it was bussin bussin !“

“Very friendly staff! Manu I think was the manager was very helpful and friendly. He was training a new employee and everything was perfect and I enjoyed what was otherwise a really good and clean environment. Always come to this location when I want some subway.“

“Hands down Rosie 💕is the best worker there. She’s so sweet. She has extremely good patience. She helped me out when she was training somebody my food was made and wouldn’t say wrong, but there wasn’t enough on it and I called and she had me come up there and she remade them And ever since she’s been at the store. I now go to Subway. Thank you Rosie so much and definitely you need to be a manager or being a management position you are extremely qualified especially working at four different stores. I definitely hope the best for you and you’re gonna go far❤️❤️❤️❤️❤️❤️❤️ Also, I see a lot of people on here saying Rebecca is disrespectful. She was not disrespectful whatsoever to me. Even when she was busy, she was actually extremely kind. Sometimes I wonder if customers have an attitude cause you can’t make everyone happy. I work in Customer Service and sometimes when I read these reviews from people, I think OK what really happened😂

So I went back and Kaseem the New Employee recognized me right away after a month that felt really great. He has come a long way. He has patience. He understands what a customer wants so I beg of you as someone who works in Customer Service give us some time and patience Instead of being cruel and mean and angry all the time we try our best it is a tough industry, but Kaseem, you did really good this time thank you and I appreciate it.“