Sweet Rewards Ice Cream Shop
6969 Division Ave S, Grand Rapids
(616) 281-6969
Recent Reviews
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Amazing staff, friendly, always with a smile, and ready to serve the community with the best ice cream in town.
It’s a nice little shop to be sure. They were very fast, friendly and had a good selection of high quality ice cream. However the amount of ice cream we got for the price we paid was poor. It’s a nice well run store but in their hard ice cream the value didn’t seem worth it. I saw a kids soft serve cone that looked like a much better value so maybe soft serve is the way to go here.
Horrible customer service I will not be going back
Always food
One of my favorite ice cream shops!
Good place to go to beat the heat.
I was impressed with the drive threw they get you threw there quickly
LOVE this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
This is usually our go to for ice cream but boy. Don't ask for a pumpkin flurry. No pumpkin flavor, just sugary sweet, and it had coconut in it. Huh? I had taken it home or I would have returned it. Plus the young lady working couldn't be bothered to look at the customers; just kept her head down. She needs more training. No sure if we'll be back.
Atmosphere: 3
Food: 2
Service: 3
Service was quick as we were there at opening time. Sorry to say that an ice cream cone is becoming a luxury. Can't justify the price anymore.
Atmosphere: 5
Food: 5
Service: 5
Edit 5 years later: I'm bummed this place has been disappointing for the last year or two. I order extra toppings for the flurry because there's hardly anything it in and I have only actually gotten extra ONCE out of probably 20 orders. It's not an acceptable amount for a regular flurry, let alone one I'm paying extra for to get more amounts of the mix ins. I always regret tipping but won't be doing that anymore since they can't even give me what I paid for ?. If they could fix that and not handing us our cups with melted ice cream all over the sides, then it would be a 5 star.
One of our favorite places to go for ice cream!
Atmosphere: 5
Food: 3
Service: 2
Restaurantji Recommends
I’m starting to get really tired of this place. The flurries are 90% candy and like 10% actual ice cream. And then I ask for something to be blended or not put too much candy and the don’t even listen it’s always too much. Or I ask for them to add a sauce and they are like okay and then there’s no sauce in it. And sometimes the flurry comes out half liquid instead of actual ice cream. Sometimes they forgot our hot food too and we wait for around 15 minutes before we say something because I know it takes a minute be they forgot about it a lot and it hasn’t happened once either. I don’t know their ice cream isn’t as good as it use too
Atmosphere: 3
Food: 2
Service: 3
probably not coming back. got a suspicious order of cheese fries. there was more cheese than fries, literally. that wasn't a big problem but the bottom fries tasted messed up like frier sludge or something. heard them talking s about me which was confirmed by one of them poking their head under the window after hearing a comment about somebody being fat.
Atmosphere: 1
Food: 3
Service: 1
Where is the Toppings? I've never given a one-star to ice cream place but I've also never not gotten served any notable toppings for a s'mores flurry. How's the biggest waste of $12 I've ever had in my whole entire life. The lady who took my order was nice I don't know if the racist or what went wrong here but I cannot recommend this place to anyone.
Atmosphere: 4
Food: 1
Service: 4
Have gone here a few times and it is amazing everytime
I ordered a small Snickers flurry and every bite had chunks all the way til the bottom. Great local ice cream place!
Atmosphere: 5
Food: 5
Service: 5
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