Wendy's

Name: Wendy's
Address: 3921 28th St SE, Grand Rapids, Michigan, 49512, US
Telephone: (616) 942-7131
Price range: $
Rating: 1.9

$ • Fast Food, Burgers

Hours:
3921 28th St SE, Grand Rapids
(616) 942-7131

Menu Order Online

About Wendy's

Wendy's provides convenient online ordering and pickup services, although there are some issues with mobile orders at the drive-thru. The team is accommodating and strives to meet customer requests, such as separating orders into individual bags. The Baconator remains a popular menu item that consistently meets customer expectations. Wendy's has also turned leftover ground beef into very good chili, which complements dishes like the taco salad and chili on a bacon cheese baked potato. However, the restaurant's substitution policy may be unclear, leading to some disappointment.

New drinks, including a chocolate drink, are available, but they may not suit every taste. While the menu may not cater well to vegetarians, Wendy's French fries are praised as the best among fast food places and are never overdone. The Frostys are also a highlight for many customers. There are suggestions for adding a vegetarian burger to the menu for those who do not eat meat. Drive-thru orders generally go smoothly, but interior orders seem to take longer, especially if mobile orders are placed, which can lead to frustration.