Steak 'n Shake
$ • Burgers, Fast Food
Hours:
4360 Kenowa Ave SW, Grandville
(616) 667-0744
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
pointed out inaccurate order and cashier charged correct amount without refunding the wrong order. Charged more than double the correct amount for fast food that took over 30 minutes.
Don't stop here, unless you're a fan of lost or from. Manager should be fired. They don't manage.
dining in....kiosk ordering. waited 30 minutes for the food.....fries were cold!!! shakes not ready with the food.....shakes still not ready 40 minutes later and we are done eating.
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
Steak 'n Shake is a mixed bag according to customers. Some feel the restaurant has gone downhill, with no tableside service and a lack of English-speaking employees. The food quality has also declined, with disappointing chili and coffee. Others still enjoy the food, especially the shoe string fries and cheese, but miss the old-fashioned dining experience. The atmosphere may not be great, and the service can be hit or miss, but if you're looking for a classic burger, fries, and shake, Steak 'n Shake is still recommended by many. Recent reviews mention that the food is typical for Steak 'n Shake and that the self-service kiosks are a good idea. While some customers find it difficult to keep tables clean due to limited staff, others have had a great experience with fresh food, friendly service, and a clean environment. Overall, it remains a place where many enjoy their favorite burgers and fries, despite the ongoing challenges with service and atmosphere.