Jimmy John's
19613 Mack Ave, Grosse Pointe Woods
(313) 884-8420
Recent Reviews
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always get me in order quick ! never a problem with my sandwich or sodes
Atmosphere: 5
Food: 5
Service: 5
Some of the worse customer service. Had 2 sandwiches with adjustments for both, even the items that were extra were missed. Offered a credit or to come back and have the sandwiches re-made (didn't have a 1.5 lunch our to do this), cashier was hard to understand and not inviting. I'll pass on going to this location
Atmosphere: 3
Food: 2
Service: 1
i stopped coming here and started to go to the saint clair shores location 1 month ago. The amount of meat and cheese ,etc is purposefully low and service is below average. I wouldnt say poor but not great. This place changed from 2019 to 2023 and it shows.
Atmosphere: 1
Food: 1
Service: 2
be very careful ordering the new toasted sandwiches. my blt was just toasted to absolute dust. bacon and toast were literally crumbling. toast was so hard I had to take it apart and just try to eat the toppings which is when I seen how burnt the bacon was. of course I'm stuck at work and that was my only meal for today.
Two for Dinner
Atmosphere: 5
Food: 5
Service: 5
Totally tuna is always on point. I wish they can bring back the sprouts that I prefer over lettuce.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Totally Tuna, Jalapeño Jimmy Chips
Good cuban
Atmosphere: 3
Food: 4
Service: 4
Sandwich was OK but once we asked for water, she said we don’t serve water we don’t have cups, while the cups were sitting next to the cash register. Didn’t get napkins with sandwich. the attitude of and the service was less than acceptable. In fact, cashier chose to sit on one of the Customer table next to us and started talking on the . If I have to pay $15 for a sandwich a small bag of potato chip and a soda bottle then at least provide some service. I know the bag of chips and a soda, does not cost more than a dollar.
Atmosphere: 1
Food: 3
Service: 1
Super friendly and super fast!
Atmosphere: 5
Food: 5
Service: 5
Ordered a sub an hour ago it’s still not here and I’m only a mile away
Restaurantji Recommends
Sandwiches are always good ! But the staff needs to get out of reverse and at least try first gear!
No, hello hi how are you, no, what can I get for you today? She’s just standing there waiting for me to tell her what I want. And I then told her to keep the change $2 and no thank you. It just freaks me out.
Your people need to learn how to engage a tad bit more.
Atmosphere: 3
Food: 5
Service: 1
Worse jimmy John’s I’ve been to, save your time and go to a different one customer service is very bad and the food is very bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad, Tuna Salad, French Bread
The girls are always great in here
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. Great service, super fast! Love this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sliced Pickles, Tuna Salad, Thiany Chips
Great subs very fresh and service was fast !!
Eat in or take out !!
Atmosphere: 4
Food: 5
Service: 5
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