Starbucks is always great. This particular one does know your name. The strong bold of the coffee is delicious. The Mango Dragon fruit lemonade is always a cool flavorful to go drink after coffee. A Summer best. Staff is nice, pleasant and friendly. The Remodel decor is Eye catching.
Atmosphere: 5
Food: 5
Service: 5
MRS E.V. (Mrs E.V.)
I had great expectations for my egg nog latte after waiting more than 30 minutes. I first experienced the egg nog latte from the Starbucks in Roseville on 12mile and Gratiot. That latte was excellent, however my latte at this location lacked taste. It tasted like sweet milk with a hint of egg nog. My first latte was like Christmas in a cup!!! What a huge let down after spending $15 on two drinks.
Atmosphere: 3
Food: 3
Service: 2
Michelle Howze
Hot chocolate was nasty
Anastasia Ditrapani
This 5 star is for Hunter the barista ! I was waiting for my online order and I watched how gracefully he did his job, kind to everyone that walked in and just pleasant and they seemed like they truly enjoy working there. Thankyou for standing out !! Hunter you are an amazing and beautiful soul, don’t change for anyone because YOU stand out !
Atmosphere: 5
Food: 5
Service: 5
Sarah
So many negative reviews on the employees and management. Nobody cares that's why this location still open. Shut down the location already. Unprofessional and incompetent employees. This is not right.
Atmosphere: 1
Food: 1
Service: 1
Tia
Horrible customer service. Hysterical how even this management operates. They can never get an order right because they are always having their own conversations
Atmosphere: 1
Food: 1
Service: 1
James McCullum
The Staff are Friendly and my Latte always be good clean Space and just a wonderful environment
Lee Blum
Absolutely terrible customer service. Disorganized. No one leading. Running around like chickens with their heads cut off.
Atmosphere: 1
Food: 1
Service: 1
Karen Smith
the grossest coffee I’ve ever had plus the manager wasn’t able to read or write my name correctly. Very weird
Alexis Oblak
This store prioritizes mobile orders and third party delivery over their in store customers orders. I’ve had to leave twice now without my drink due to long wait times.
waited 30 minutes for a latte while the staff had a social gathering talking about dinosaurs and if their cats had rabies shots. if you are that slammed it takes 30 minutes for a drink maybe less talking and focusing on the job itself would make the wait time reduced. extremely frustrating and reoccurring issue this location faces.
Atmosphere: 1
Food: 1
Service: 1
Knowledge Power
Very organized
Atmosphere: 5
Food: 5
Service: 5
lj lj
This place is awesome can't wait to go back,
Atmosphere: 5
Food: 5
Service: 5
Lisa
The worst customer service ever. I just don't understand how is this Starbucks in business. The staff are rude and unprofessional. They never listen and never get anything right. There are have been multiple reports on this location,yet no action has been taken yet. They never hire anyone competent enough.
Atmosphere: 1
Food: 1
Service: 1
Valarie Blum
I order from the app, so it's always fast and friendly service.
Starbucks is always great. This particular one does know your name. The strong bold of the coffee is delicious. The Mango Dragon fruit lemonade is always a cool flavorful to go drink after coffee. A Summer best. Staff is nice, pleasant and friendly. The Remodel decor is Eye catching.
Atmosphere: 5
Food: 5
Service: 5
I had great expectations for my egg nog latte after waiting more than 30 minutes. I first experienced the egg nog latte from the Starbucks in Roseville on 12mile and Gratiot. That latte was excellent, however my latte at this location lacked taste. It tasted like sweet milk with a hint of egg nog. My first latte was like Christmas in a cup!!! What a huge let down after spending $15 on two drinks.
Atmosphere: 3
Food: 3
Service: 2
Hot chocolate was nasty
This 5 star is for Hunter the barista ! I was waiting for my online order and I watched how gracefully he did his job, kind to everyone that walked in and just pleasant and they seemed like they truly enjoy working there. Thankyou for standing out !! Hunter you are an amazing and beautiful soul, don’t change for anyone because YOU stand out !
Atmosphere: 5
Food: 5
Service: 5
So many negative reviews on the employees and management. Nobody cares that's why this location still open. Shut down the location already. Unprofessional and incompetent employees. This is not right.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. Hysterical how even this management operates. They can never get an order right because they are always having their own conversations
Atmosphere: 1
Food: 1
Service: 1
The Staff are Friendly and my Latte always be good clean Space and just a wonderful environment
Absolutely terrible customer service. Disorganized. No one leading. Running around like chickens with their heads cut off.
Atmosphere: 1
Food: 1
Service: 1
the grossest coffee I’ve ever had plus the manager wasn’t able to read or write my name correctly. Very weird
This store prioritizes mobile orders and third party delivery over their in store customers orders. I’ve had to leave twice now without my drink due to long wait times.
Service: 1
Restaurantji Recommends
waited 30 minutes for a latte while the staff had a social gathering talking about dinosaurs and if their cats had rabies shots. if you are that slammed it takes 30 minutes for a drink maybe less talking and focusing on the job itself would make the wait time reduced. extremely frustrating and reoccurring issue this location faces.
Atmosphere: 1
Food: 1
Service: 1
Very organized
Atmosphere: 5
Food: 5
Service: 5
This place is awesome can't wait to go back,
Atmosphere: 5
Food: 5
Service: 5
The worst customer service ever. I just don't understand how is this Starbucks in business. The staff are rude and unprofessional. They never listen and never get anything right. There are have been multiple reports on this location,yet no action has been taken yet. They never hire anyone competent enough.
Atmosphere: 1
Food: 1
Service: 1
I order from the app, so it's always fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
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