Potbelly

Name: Potbelly
Address: 12359 James St Ste 10, Holland, Michigan, 49424, US
Telephone: (616) 323-2892
Price range: $
Rating: 4

$ • Sandwich Shops, Fast Food, Salad

Hours:
12359 James St Ste 10, Holland
(616) 323-2892

Menu Order Online

About Potbelly Sandwich Shop

Potbelly is a restaurant that offers a variety of meals, including their popular sandwiches and chili. The staff is known for their friendly and energetic service, often going the extra mile to ensure customer satisfaction. While there have been some instances where customer requests were not fully met, the restaurant has received praise for the actions of one of their employees who found and returned a lost amount of money to a customer, leading to the employee's lunch being covered by the establishment.

Recent reviews highlight the positive experiences customers have had at Potbelly. Customers have praised the staff for their exceptional politeness, friendliness, and their ability to turn a customer's day around with a delicious sandwich. The food, particularly the banana pudding shake, has also been highly regarded. Even in cases where the customer's desired item was unavailable, the staff has been commended for their transparent communication and sincere apologies, demonstrating their commitment to providing a positive customer experience.