Potbelly
12359 James St Ste 10 Ste 10, Holland
(616) 323-2892
Customers' Favorites
Chicken Pot Pie Soup
Chicken Salad
Avo Turkey
Sandwich
Avocado
Chili
Menu
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Recent Reviews
Staff had good energy, but I didn't want lettuce on my sandwich & ended up with it anyways. Also we ordered the Chili due to being a chilly day out, trying a new sandwich shop. We ordered the chili & I swear it was just chili soup. Pretty much a few tiny pieces of I think meat, like no joke, only like 2 kidney/chili beans in both containers we got, so I'm calling it chili. Smh do better pls & thank u
We went to Potbelly for lunch, after which we were going to the bank to make a deposit. A gentleman in a red polo shirt asked us if we had dropped any $$ outside. I, forgetting I had this cash, said "No". Well, when we got to the bank, I realized a sizable amount of money was missing! And then the gentleman's question came back to me. So we called Potbelly. We identified how much we were missing and they confirmed this wonderful guy turned it into them. And then,...
I had made an online order that was never picked up by a door dasher, so one of the potbelly employees personally brought it to me. Not only did he bring it to me, he also gave me a free sandwich coupon and refunded me for the inconvenience that wasn’t even his fault! 10/10 customer service and still my favorite sandwich shop. Thank you to the employee that did this for me!
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