Well I guess it's my fault but went back to this joke of a store. Out of 2 meals and 2 sandwiches they forgot the following 1 order of cheese sticks, 1 large curly fry 2 large drinks, and made the wrong sandwiches. This isn't the first time, it's atleast the 5th time this year. This place should be shut down until management learns how to train, and employees learn how to fulfill an order.
vaquero
They left their "drive thru only" (probably an accident) sign lit during the day when the dining room was actually open with a cashier just standing there doing nothing inside waiting on nobody while drive through is slow and suffering. Every other fast food doesn't even have indoor cashiers anymore they have kiosks and if u stand at the counter someone eventually comes to take your order. If your short staffted then do that so drive through is faster. My Reuben had the least amount of meat I've ever had on an arbys sandwich and it was 12 dollars and came with a medium drink and fries. Rip off. Not sure if Reubens can be ordered with different amount of meat but the base level is unacceptable. Terrible experience today from the premium fast food joint 😕
Atmosphere: 2
Food: 1
Service: 3
John Einfeldt
Consistently fails to include items that were paid for. Today, I ordered a French Dip sandwich, French DIP.....means it should come with dip.....but again didn't......FAIL...FAIL....
Atmosphere: 2
Food: 3
Service: 1
Ann
Horrible, horrible service from this location. It's sad because a lot of us that work in the outlet mall would go there and lately it's been nothing but rude employees and a excessive amount of time when there's nobody in front of you to get your meal . But really it's just the rude, nasty employees especially the ones working the drive-thru tonight 11/11/24 So sad . If you don't like your job find something else.
Atmosphere: 1
Food: 1
Service: 1
Scott Aubuchon
Worse service ever didn't get my order right like that's nothing new
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Pia “Strange”
Went to the drive through the teenage girl was super loud , rude, and sounded very unhappy to be there her name tag says Lizzy we ordered two meals pulled off and noticed no fries sat in drive through waiting for fries 22 minutes with only one other car in the drive through in front of us they got one bag of food . Do not waste your time here ! They replaced our two combo fries with one
Atmosphere: 1
Food: 1
Service: 1
Melissa Hatfield
Waited over 10 minutes for a carryout order. Took over 10 minutes to cash out as the individual didn't know how to use the register. This is the slowest service ever.
Atmosphere: 1
Food: 1
Service: 1
Sally Brown
Waited over a half hour in drive thru around 3 in the afternoon to have to sit at the speaker and after about fifteen minutes of no one to take my order to just drive away with out getting helped.
Atmosphere: 1
Food: 1
Service: 1
Laura F.
A staff member was so rude younger male. He absolutely hated his job no doubt about it. Then when he whined enough and annoyed his coworkers someone switched with him. He moved to doing fries and stood there turning around doing nothing. Honestly, when you hate something as much as that kid did get rid of em.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast Beef
arthur woodruff
I am fully disabled. I get ONE CHANCE a month to eat some good food when I get paid, after that I can't afford anything. I pick Arby's because it's my favorite fast food. And this is what you do to me? Ridiculous... That's supposed to be a regular roast beef and a regular chicken sandwich... Google what it's supposed to be like... Added my girlfriend's sandwich, she didn't want to show it to me because she knew I was a little irritated but... Unbelievable..... That's a twelve dollar sandwich....
Slowest place ever never fast always a giant wait time
Atmosphere: 1
Food: 1
Service: 1
aj tincu
somehow got plastic in my food was still good but kinda weird which i started chewing on plastic
Atmosphere: 3
Food: 3
Service: 2
K T
Super friendly employees…I came in because of low blood sugar (being diabetic) and the cashier immediately grabbed some lemonade for me so I could get my levels back up!
Atmosphere: 5
Food: 5
Service: 5
Krissy
THEY DIDNT GIVE ME MY STRAWBERRY LEMONADEEEE??????
MiDori Budd
Eric and Faith were so wonderful! The service I received from them both was outstanding. Thank you Arby’s. Great food, great team ❤️
Well I guess it's my fault but went back to this joke of a store. Out of 2 meals and 2 sandwiches they forgot the following 1 order of cheese sticks, 1 large curly fry 2 large drinks, and made the wrong sandwiches. This isn't the first time, it's atleast the 5th time this year. This place should be shut down until management learns how to train, and employees learn how to fulfill an order.
They left their "drive thru only" (probably an accident) sign lit during the day when the dining room was actually open with a cashier just standing there doing nothing inside waiting on nobody while drive through is slow and suffering. Every other fast food doesn't even have indoor cashiers anymore they have kiosks and if u stand at the counter someone eventually comes to take your order. If your short staffted then do that so drive through is faster. My Reuben had the least amount of meat I've ever had on an arbys sandwich and it was 12 dollars and came with a medium drink and fries. Rip off. Not sure if Reubens can be ordered with different amount of meat but the base level is unacceptable. Terrible experience today from the premium fast food joint 😕
Atmosphere: 2
Food: 1
Service: 3
Consistently fails to include items that were paid for.
Today, I ordered a French Dip sandwich, French DIP.....means it should come with dip.....but again didn't......FAIL...FAIL....
Atmosphere: 2
Food: 3
Service: 1
Horrible, horrible service from this location. It's sad because a lot of us that work in the outlet mall would go there and lately it's been nothing but rude employees and a excessive amount of time when there's nobody in front of you to get your meal .
But really it's just the rude, nasty employees especially the ones working the drive-thru tonight 11/11/24
So sad . If you don't like your job find something else.
Atmosphere: 1
Food: 1
Service: 1
Worse service ever didn't get my order right like that's nothing new
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Sandwich
Went to the drive through the teenage girl was super loud , rude, and sounded very unhappy to be there her name tag says Lizzy we ordered two meals pulled off and noticed no fries sat in drive through waiting for fries 22 minutes with only one other car in the drive through in front of us they got one bag of food . Do not waste your time here ! They replaced our two combo fries with one
Atmosphere: 1
Food: 1
Service: 1
Waited over 10 minutes for a carryout order. Took over 10 minutes to cash out as the individual didn't know how to use the register. This is the slowest service ever.
Atmosphere: 1
Food: 1
Service: 1
Waited over a half hour in drive thru around 3 in the afternoon to have to sit at the speaker and after about fifteen minutes of no one to take my order to just drive away with out getting helped.
Atmosphere: 1
Food: 1
Service: 1
A staff member was so rude younger male. He absolutely hated his job no doubt about it. Then when he whined enough and annoyed his coworkers someone switched with him. He moved to doing fries and stood there turning around doing nothing. Honestly, when you hate something as much as that kid did get rid of em.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Roast Beef
I am fully disabled. I get ONE CHANCE a month to eat some good food when I get paid, after that I can't afford anything. I pick Arby's because it's my favorite fast food. And this is what you do to me? Ridiculous... That's supposed to be a regular roast beef and a regular chicken sandwich... Google what it's supposed to be like... Added my girlfriend's sandwich, she didn't want to show it to me because she knew I was a little irritated but... Unbelievable..... That's a twelve dollar sandwich....
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Slowest place ever never fast always a giant wait time
Atmosphere: 1
Food: 1
Service: 1
somehow got plastic in my food was still good but kinda weird which i started chewing on plastic
Atmosphere: 3
Food: 3
Service: 2
Super friendly employees…I came in because of low blood sugar (being diabetic) and the cashier immediately grabbed some lemonade for me so I could get my levels back up!
Atmosphere: 5
Food: 5
Service: 5
THEY DIDNT GIVE ME MY STRAWBERRY LEMONADEEEE??????
Eric and Faith were so wonderful! The service I received from them both was outstanding. Thank you Arby’s. Great food, great team ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes
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