only come here if you want to be degraded and disrespected for fun. I mean some of us are into that, but I don't think it's something they advertise. shout out to the one good worker Natalie she's a sweetheart. only reason I come to this location honestly
Atmosphere: 1
Food: 1
Service: 1
Brenda
Pulled up ordered an iced tea I do this everyday on my way to work was hand of the tea in my medium fry the tea with sweet tea I cannot have sugar the manager a large woman up front said no it was regular tea but I had a sweet flavor to it didn't an offer to redo it just took her hand and said it's regular tea regular I cannot have sugar very rude and unprofessional
Sarah Davidson
We received some of the worst service we have ever had. The wait time was unbearable then not only does the screen not work to show what is being ordered but then they messed up our order when we tried to have it corrected we were told the person behind us had been waiting a long time to get back in line. So we had to go through the twice because of their mistake and all of my kids food was ice cold. I usually avoid this location like the plague. The other Howell location is much better. This location is a hard pass. The customer service is less than satisfactory.
John Karadell
Terrible service. Got my order wrong. Had to go back in the drive thru line twice. Got no apology.
Service: 1
Jacob McCoy
Hit or miss. I usually stop by after my workday via mobile orders. I'd say 50% of the time it's ready and hot and good to go, and the other 50% I'm being *told* not asked to pull forward and when I get my food after somewhere in between 5-10 mins it's usually Lukewarm or even cold because they left it under the heat lamp. The latter happened today and I'd say half of my food was hot while my fries were definitely old. I know you guys have a timer and to rotate fries, if you're going to have me pull forward for a small mobile order please give me fresher fries. That being said most employees are polite the afternoon and night shift especially.
Atmosphere: 3
Food: 3
Service: 2
Luke R
Favorite McD’s in Howell. Nice decor, clean restaurant, manager is very kind. Fast service, soft drinks mixed correctly. Thank you!
Justin Schuler
McDonald's hidden gem! I come to this store almost daily and it's not just the food that has me coming back. An employee named Jess (she has a bunch of tattoos in case there's more than one jess.) is what always makes my visits special. She is super friendly and professional. She takes the time not only to remember my name, but also to ask me how I'm doing. Because she genuinely cares! My order is always correct when she is handling my food. Which used to be a problem I had at that location. I will continue coming back as long as I know she's working there! Thank you Jess for all the times you've taken care of me! You are the best!!
Mark Evarian
Ordered on app in parking lot of McDonald's using current location in Howell. Order sent to Hartland location. NOT satisfied with app. Rating satisfaction of app.
Phil Wagner
Fast. Efficient. Great food quality.
Alexandra Burris
All I ordered was a Happy Meal for my child. They forgot to put all the side food dishes in the box. My son received his happy meal with only chicken nuggets and a toy. No dipping sauce, no french fries, no apple slices, and no beverage. As you can imagine, this was quite up setting for a four year old. And I was upset because I drove miles from the restaurant before I realized the items were missing, and I had to drive all the way back
This may seem petty but I think it adds up to a lot of money in favor of McDonalds in the long run. I went through the drive thru today (McDonalds next to Meijer). I ordered the McDouble $5 meal deal. The employee asked what sauce I wanted for the nuggets, I said ranch, then she asked what I wanted to drink, I said Diet Coke. I didn't pay attention to the total at the drive thru speaker. When I went to the pay window, it was $5.62. I thought, well, that's odd, should be $5.30. I asked for a receipt. On the receipt, it had a .30 drink upcharge. I have no idea what this is. It is only .30, but my beef is they either have false advertising (this is not a $5 meal) or they automatically upgraded me to a larger drink. The drink I got wasn't very big, so, hmmm. What is going on here? Is everyone being charged an extra .30 for every drink? If so, that's just not right.
Preston Bendele
Cold food
Roy Bailey
Munchies and coffee, and Geek Squad inside my computer - clean up & tune up!!
James
Quality McDonalds. Clean and fresh food. One of the better ones I’ve been too.
only come here if you want to be degraded and disrespected for fun. I mean some of us are into that, but I don't think it's something they advertise.
shout out to the one good worker Natalie she's a sweetheart. only reason I come to this location honestly
Atmosphere: 1
Food: 1
Service: 1
Pulled up ordered an iced tea I do this everyday on my way to work was hand of the tea in my medium fry the tea with sweet tea I cannot have sugar the manager a large woman up front said no it was regular tea but I had a sweet flavor to it didn't an offer to redo it just took her hand and said it's regular tea regular I cannot have sugar very rude and unprofessional
We received some of the worst service we have ever had. The wait time was unbearable then not only does the screen not work to show what is being ordered but then they messed up our order when we tried to have it corrected we were told the person behind us had been waiting a long time to get back in line. So we had to go through the twice because of their mistake and all of my kids food was ice cold. I usually avoid this location like the plague. The other Howell location is much better. This location is a hard pass. The customer service is less than satisfactory.
Terrible service. Got my order wrong. Had to go back in the drive thru line twice. Got no apology.
Service: 1
Hit or miss. I usually stop by after my workday via mobile orders. I'd say 50% of the time it's ready and hot and good to go, and the other 50% I'm being *told* not asked to pull forward and when I get my food after somewhere in between 5-10 mins it's usually Lukewarm or even cold because they left it under the heat lamp. The latter happened today and I'd say half of my food was hot while my fries were definitely old. I know you guys have a timer and to rotate fries, if you're going to have me pull forward for a small mobile order please give me fresher fries. That being said most employees are polite the afternoon and night shift especially.
Atmosphere: 3
Food: 3
Service: 2
Favorite McD’s in Howell. Nice decor, clean restaurant, manager is very kind. Fast service, soft drinks mixed correctly. Thank you!
McDonald's hidden gem! I come to this store almost daily and it's not just the food that has me coming back. An employee named Jess (she has a bunch of tattoos in case there's more than one jess.) is what always makes my visits special. She is super friendly and professional. She takes the time not only to remember my name, but also to ask me how I'm doing. Because she genuinely cares! My order is always correct when she is handling my food. Which used to be a problem I had at that location. I will continue coming back as long as I know she's working there! Thank you Jess for all the times you've taken care of me! You are the best!!
Ordered on app in parking lot of McDonald's using current location in Howell. Order sent to Hartland location. NOT satisfied with app. Rating satisfaction of app.
Fast. Efficient. Great food quality.
All I ordered was a Happy Meal for my child. They forgot to put all the side food dishes in the box. My son received his happy meal with only chicken nuggets and a toy. No dipping sauce, no french fries, no apple slices, and no beverage. As you can imagine, this was quite up setting for a four year old. And I was upset because I drove miles from the restaurant before I realized the items were missing, and I had to drive all the way back
Restaurantji Recommends
This may seem petty but I think it adds up to a lot of money in favor of McDonalds in the long run. I went through the drive thru today (McDonalds next to Meijer). I ordered the McDouble $5 meal deal. The employee asked what sauce I wanted for the nuggets, I said ranch, then she asked what I wanted to drink, I said Diet Coke. I didn't pay attention to the total at the drive thru speaker. When I went to the pay window, it was $5.62. I thought, well, that's odd, should be $5.30. I asked for a receipt. On the receipt, it had a .30 drink upcharge. I have no idea what this is. It is only .30, but my beef is they either have false advertising (this is not a $5 meal) or they automatically upgraded me to a larger drink. The drink I got wasn't very big, so, hmmm. What is going on here? Is everyone being charged an extra .30 for every drink? If so, that's just not right.
Cold food
Munchies and coffee, and Geek Squad inside my computer - clean up & tune up!!
Quality McDonalds. Clean and fresh food. One of the better ones I’ve been too.
Your employees are awful and your service is slow
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