“Ordered online to "skip the line." We ordered and sat in the parking lot until it was ready. In the ten minutes for our one pizza and crazy bread to be done, about eight cars jumped into the drive-thru, for which I was happy I'd ordered online. No way was I going to have to wait! I just needed to show the cashier my number, but wait! The doors were locked! Drive-thru only! I had another several cars pull in. I was going to need to wait in a line that now stretched to the street, about twelve cars from the board you order from. Nope. I drove around and a gentleman from the car who was next for the window permitted me to speak to the drive-thru lady (I asked him if it was okay to do so and explained why) and she got my already-paid-for order. I gave her my debit card and asked her to give that gentleman an order of cheesy bread, and I'd pay for it, as a way to say thank you for letting me jump in and grab my order.That's when I saw there were only two people running the entire store, when I walked up to the drive-thru for my order. Only TWO PEOPLE run a pizza joint on a FRIDAY NIGHT?!? I tell you, that is a modern version of the miracle of the loaves and fishes.And the gal who handed me my order even had a smile for me and the previous customers. Wow.“
“I had a last-minute birthday party to plan (hello, hockey schedule changes) and called Pizza Hut in Iron Mountain. The GM Deeann made it soooo easy! All I asked for is to have the pizzas ready for when we got there because time was tight before the next activity. At her own discretion and desire to make the party nice for my son and simple for me, she gave us the private party room, had the tables set, had our apps hot and ready on the table and had our pizzas ready on the warmer. She found a great promotion that saved me a bundle of money (I didn’t have the time to look for promotions) and threw in a free chocolate chip pizza cookie. I cannot say enough about what she did or about the experience myself and the kids had. It was quick, on point and perfect. Please keep this in your back pocket for your celebrations and be sure to ask for Deeann.“