Red Lobster

2400 Shirley Drive, 127 SERVICE DR, Jackson
(517) 787-7820

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Recent Reviews

Updating that red lobster did contact me to try to make it right. I appreciate them listening to customer concerns. I will always give another shot to a company who tries to make it right.

Terrible service. The waiter Mike B was very rude. Every time we tried to ask for something, refill in drink and or endless shrimp he would walk away. He was not proactive and we felt neglected. I had to ask the hostess for a box after waiting 20 minutes for Mike to come...
So we come to this Jackson Red Lobster several times a year, whether it be for a date night or anniversary and I have to say, I'm always impressed with how kind and attentive the staff is. They are friendly all the way through, from the hostess on to the waiters/waitresses. Tonight, we had Brett for our server and I think he filled out drinks at least four times. I never had to wait for him ask for something. The food was amazing (try the lobster boil). Overall, it was very...
The food was good but literally took 45 minutes and the restaurant was only 1/2 full. The waiter was polite but very very slow .... We waited at least 15 minutes for our water after he took our drink order. We were there for 2 hours for the meal and we were seated right away. I don't really understand why it took so long and they were out of many things - no broccoli, no cole slaw, no pasta - which we didn't find out until our food was delivered and my husband only...

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