Steak 'n Shake
$ • Burgers, Fast Food
Hours:
2655 Airport Rd, Jackson
(517) 841-9390
About Steak 'n Shake
Customers' Favorites
Onion Steak Burger
Steak and Shake
Cheeseburger
Cheese Fries
Onion Rings
Frisco Melt
Nutella
Single
Steak 'n Shake Reviews
Ratings
Menu
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Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
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Steak 'n Shake, a restaurant known for its burgers and shakes, seems to be going through some changes. The reviews suggest that the service has become less personal, with the introduction of kiosks for ordering and self-service for drinks. While the food, particularly the burgers, is still praised, the overall customer experience appears to have declined. The building's interior is well-kept, but the exterior is described as "really run down." Despite the challenges, one employee, Kam, is singled out for providing excellent service and preparing great burgers. Overall, Steak 'n Shake appears to be in a transitional phase, trying to improve but not yet achieving the level of customer satisfaction it once had.