Wendy's
$ • Fast Food, Burgers
Hours:
1300 West Ave, Jackson
(517) 788-9675
About Wendy's
Customers' Favorites
Wendy's Reviews
Waited 20 mins in drive threw. Then went in to order. Recieved an attitude to start explained why we came in. Was told shift change. We ordered our food and when we recieved it we asked for no sauce on the chicken sandwich’s cause we have someone allergic to honey then we got home and fries were ice cold and no sour cream with potato horrible service.
Pulled all of this lifeless & rotting lettuce from today’s apple pecan salad. Is this acceptable??? Belongs in the gd trash, not my gut 🤢🤬
I still recommend this store, service was good. And the other food was good. BUT I’m hoping my experience was a one time accident.
I received a large frosty that was half filled with ice. I didn’t notice until half way through after I left the drive through. Which sucked because I paid for a large but essentially got a small.
Ratings
Menu
Hours
| Monday | 6:30AM - 1AM |
| Tuesday | 6:30AM - 1AM |
| Wednesday | 6:30AM - 1AM |
| Thursday | 6:30AM - 1AM |
| Friday | 6:30AM - 1AM |
| Saturday | 7AM - 1AM |
| Sunday | 7AM - 1AM |
Wendy's in Jackson is known for its friendly service, with employees usually ready to fix any mistakes. The food is generally fresh and on point, although some staff members may appear more focused on their phones. Despite this, the service remains decent, and the quality of the food is good. The restaurant gets busy at times but manages the crowds well, ensuring customers have a good experience and want to return for more. Plenty of parking is available for convenience. However, recent reviews indicate that some customers feel the staff can be rude and inconsiderate, with one mentioning a disappointing experience involving mobile orders and poor treatment. Overall, the restaurant offers decent food and service, but there are moments when customer satisfaction could improve.