Dunkin'
$ • Coffee Shops, Donuts
Hours:
3102 S Westnedge Ave, Kalamazoo
(269) 666-1103
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
RUDE AND UNPROFESSIONAL STAFF!! COLD DONUTS!
The drive through employees are always SO RUDE. Almost never a hello and I can never order more than one thing without them acting like it’s going to end their life. I go back hoping maybe I’ll get someone new or in a better mood but it seems like they all hate their job.
Ratings
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 6AM - 9PM |
Dunkin' is known for its friendly and helpful staff who rarely get orders wrong. The coffee and food are always fresh and taste great. However, some customers have experienced issues with mobile orders and inconsistent quality. Despite this, the team is willing to make amends and offer alternatives, ensuring a pleasant experience.
The restaurant is praised for its amazing drinks, including the lemonade strawberry dragon fruit refresher and the blue raspberry coolatta, which have received high ratings from customers. However, some customers have noted that the savory items can sometimes be overcooked or burnt, and there have been issues with inventory tracking, leading to the unavailability of certain donuts, such as the popular sprinkle donuts. Despite these challenges, the restaurant remains a popular choice, with customers appreciating the friendly staff and the overall pleasant atmosphere.