Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
3116 S Westnedge Ave, Kalamazoo
(269) 343-4400
About Jimmy John's
Customers' Favorites
Jimmy John's Reviews
Worst drive-thru service in the area. Waited 12 minutes from ordering to window Wednesday night while disorganized employees, with no customers inside, didn't have car with an apparent large order, pull forward for curb service, instead of holding up the lane. Employees ignored other customers blowing horns and me, who called and suggested they have the driver park and wait for their order. I know I won't be back.
At 1pm on Monday February 10 I observed a driver double park across two handicapped spaces in front of the Rite-Aid on the southwest corner of Cork and Lover’s Lane, in the Cork street plaza.
This is a bad look for you.
This is a bad habit for your driver to have.
I have delivered in this town for decades. You don’t park in handicapped spaces.
Got the entire order wrong and then questioned me that I was even at their location in the first place....zero customer service, zero apology. I just wanted my order fixed.
Ratings
Menu
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
Jimmy John's is a reliable fast-food option, offering a full parking lot and busy lobby as testament to its popularity. The sandwiches can be hit or miss, with some days delivering delicious results and others resulting in "super nasty food." Customers appreciate the availability of discounted "old" bread for making their own sandwiches at home. The staff is very kind and goes above and beyond for customers. They care about customer expectations, food, and expedience, making this a great Jimmy John's. The service can be slow due to large orders and online orders, but the team is great and the store is clean.