After frequenting this business for years since they’ve moved into the neighborhood, I will never spend my money there again. I order during lunch rush and waited, which was expected and fine. Upon receiving the food, the woman didn’t apologize for my wait time or acknowledge my experience in the least. After arriving home I realized there were tomato’s on part of my order which shouldn’t have been. I returned back to the store and let the same woman know. She didn’t acknowledge the mistake at all and simply told the kitchen in Spanish the error, still no apology. The food came back up so quickly I knew they had only swiped the tomatoes off and not remade the tacos themselves. I asked the woman and she directed me to the kitchen. The elder man responded out of anger and denied doing so, so I showed him the tomato’s/tomato juice inside the box as well as the increased lettuce and tomato to cover up the old tacos. He continued to argue with me and refusing to simply acknowledge what he’s truly done and said he would remake them but it would take a few minutes. A few minutes later, he barked “what do you want on your tacos?” When I didn’t understand due to language barrier he barked it loudly again in front of a packed store. After slamming things around, making rude and inappropriate statements about me in his native language, he slammed my order on the counter without saying a word to me. The woman eventually made it back to the front and handed me the order. Not a singular apology or offer to discount the order or coupon for a later visit based on this horrible experience. We’re all human and mistakes happen but when we fail to take accountability and make things right, that’s the problem. I am extremely disappointed and upset. I hope you take into account this experience before spending your money at this establishment.
Atmosphere: 1
Food: 2
Service: 1
Dakota
I’m soo excited to eat this street corn, I called ahead just to make sure they had it also ordered the alambre , my friend ordered the fajita and she came out hot baby, every was AMAZING OMG I will be coming back again for sure sheeesh , that street corn was so good
L V
Hands down the best tacos in Kalamazoo! These are the most authentic Mexican tacos. We come here very often and are never disappointed. Be patient with the staff, they get busy and work with what they have. But the food is on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastor Taco
Shanmukh Sarode
Great tasty Mexican food place. Affordable prices. Quick service even when restaurant was full.Tried the pastor torta, pastor tacos. Well seasoned meat and their restaurant made salsas just make it even better.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pastor Taco, Chips
Elizabeth Cook
It looked like there was a can of mixed vegetables mixedIt looked like there was a can of mixed vegetables mixed in with my wet
Atmosphere: 5
Food: 1
Service: 5
Lynda Parker
Yummy all I can
Atmosphere: 5
Food: 5
Service: 5
Cooper Schut
This little place is a gem in Eastwood. They do it right, they're friendly, and they invested into the curb appeal of their building, which shows that they care about being a part of this community.
Bruce Deacon
What a great find!! Great tacos and fun atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Lidia Zehr
The chips not so good. The food was ok Great costumer
Great torta, legit traditional Mexican food.
Atmosphere: 5
Food: 5
Service: 5
After frequenting this business for years since they’ve moved into the neighborhood, I will never spend my money there again. I order during lunch rush and waited, which was expected and fine. Upon receiving the food, the woman didn’t apologize for my wait time or acknowledge my experience in the least. After arriving home I realized there were tomato’s on part of my order which shouldn’t have been. I returned back to the store and let the same woman know. She didn’t acknowledge the mistake at all and simply told the kitchen in Spanish the error, still no apology. The food came back up so quickly I knew they had only swiped the tomatoes off and not remade the tacos themselves. I asked the woman and she directed me to the kitchen. The elder man responded out of anger and denied doing so, so I showed him the tomato’s/tomato juice inside the box as well as the increased lettuce and tomato to cover up the old tacos. He continued to argue with me and refusing to simply acknowledge what he’s truly done and said he would remake them but it would take a few minutes. A few minutes later, he barked “what do you want on your tacos?” When I didn’t understand due to language barrier he barked it loudly again in front of a packed store. After slamming things around, making rude and inappropriate statements about me in his native language, he slammed my order on the counter without saying a word to me. The woman eventually made it back to the front and handed me the order. Not a singular apology or offer to discount the order or coupon for a later visit based on this horrible experience. We’re all human and mistakes happen but when we fail to take accountability and make things right, that’s the problem. I am extremely disappointed and upset. I hope you take into account this experience before spending your money at this establishment.
Atmosphere: 1
Food: 2
Service: 1
I’m soo excited to eat this street corn, I called ahead just to make sure they had it also ordered the alambre , my friend ordered the fajita and she came out hot baby, every was AMAZING OMG I will be coming back again for sure sheeesh , that street corn was so good
Hands down the best tacos in Kalamazoo! These are the most authentic Mexican tacos. We come here very often and are never disappointed. Be patient with the staff, they get busy and work with what they have. But the food is on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastor Taco
Great tasty Mexican food place. Affordable prices. Quick service even when restaurant was full.Tried the pastor torta, pastor tacos. Well seasoned meat and their restaurant made salsas just make it even better.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pastor Taco, Chips
It looked like there was a can of mixed vegetables mixedIt looked like there was a can of mixed vegetables mixed in with my wet
Atmosphere: 5
Food: 1
Service: 5
Yummy all I can
Atmosphere: 5
Food: 5
Service: 5
This little place is a gem in Eastwood. They do it right, they're friendly, and they invested into the curb appeal of their building, which shows that they care about being a part of this community.
What a great find!! Great tacos and fun atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The chips not so good. The food was ok Great costumer
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
I would say that to me it is the Best Mexican Restaurant in Kalamazoo, Large Portions, Well seasoned at a Good Price.
Food is healthy. Food is fresh service is great place is clean Owner is awesome support
The steak tacos art insanely good
Loading...